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One East Pershing Road, Kansas City, MO 64108, United States of America – Show map
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43 verified reviews
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The Westin Crown Center Hotel's staff speaks: English
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Outdoor Pool (all year)
Tennis Court, Sauna, Fitness Center, Massage, Hot Tub
Food & Drink
WiFi is available in all areas and costs USD 9.95 per 24 hours.
WiFi is available in public areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 15 per day.
Private parking is available on site (reservation is not needed) and costs USD 19 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 25 per night in an extra bed.
Any additional older children or adults are charged USD 25 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
The maximum number of total guests in a room is 4.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 43 reviews
Value for money
Show reviews from:
This Marriott overlooks Country Club Plaza, Kansas City’s entertainment and shopping district. It offers an indoor pool, full-service restaurant and traditionally decorated rooms with 37-inch LCD TVs....
Score from 114 reviews Very good
Next to the Bartle Hall Convention Center in the Power & Light Entertainment District in central Kansas City, Missouri, this hotel offers guest rooms with free high-speed internet access.
Score from 77 reviews Good
This hotel is located 2 miles from the Sprint Center Arena in Kansas City, Missouri. The Fairfield Inn provides a daily breakfast buffet and rooms with free Wi-Fi.
Score from 65 reviews Excellent
In the heart of the Country Club Plaza Shopping District and less than 6 miles from downtown Kansas City, this Mediterranean-style hotel has guest rooms with free Wi-Fi and 40-inch flat-screen TVs.
Score from 107 reviews Wonderful
the cleanliness of the room and the atmosphere in general
Getting from the self parking garage. It definitely needs an easier access from the underground parking to the elevators.
That there was a shopping center right there and a lot of things to do for children. Everybody was very nice and very helpful I plan on coming back very soon. Thank you everyone there.
Comfortable bed and pillows. CLEAN!
Paying for parking. Nothing complimentary like breakfast or happy hour as a few of the other pricier hotels do.
Bed was comfortable, bathroom well equipped, access to Crown Center mall, restaurant and bar in lobby, overall presentation and quality of facilities
Everything you might take for granted in other hotels cost extra: $22 per day for parking, $10 per day for wifi, $5 per day to use gym, etc. We ended up with another $200 atop of our prepaid room, probably wouldn't have minded if room cost a little more up front. TV reception was poor.
Close to shopping
No breakfast included
The extra fees.
Bathroom (bathtub) wasn't the cleanest and had mold around the top edge of bathtub under shelf.
Old. Rooms should be updated to compete in order to state as 5 star or luxury hotel.
Staff, facilities, amenities all very good!
Pillows! Don't like soft or the firm pillows, rather a non collapsible pillow that I don't feel like I have a crook in my neck the next morning!
There was trash under the sink in the bathroom and behind the nightstand in the room next to the plug in.
The room was great and the manager sent us Champagne for free.
The picture on Booking.com of a Traditional Room is VERY misleading. It is a pic of a suite and we booked a bridal shower based off of that room picture. Was extremely disappointed when we arrived for the shower.
Everything! Excellent Customer service from front door service to end . All was clean and affordable . The staff was funny and curtiuos at all times. Best hotel experience I have encountered will definitely use Westin again .
The mall connected to hotel was closed too early in my opinion . Also need to have some kind of other late eatery open other that bar area for children I think . Other than this really everything was great ! *****
Comfortable bed, good shower, clean room.
Pool and outdoor area overrun with screaming kids and far too small for size of hotel. Location good for World War 1 museum and Crown Centre but not much else.
Loved the shower and the overall comfort of the room. I am traveling cross country with my dog and loved the fact that the hotel is pet friendly.
Paying for internet connection. I was also put in a work out room which included a treadmill. That was great until the neighbor above me thought a run on their treadmill at 1am was good idea...very noisy
Nice and clean and a comfortable stay
You have to pay for wifi after already paying for your room and a balcony that didn't open
The rooms were a bit dated.
Nice big room, friendly staff, nice amenities
They told us there was an indoor pool at check-in. That is not a indoor pool. There were no lounge chairs out to sit on at the pool. People were scrambling for the 8 chairs They need to plan better for spring breakers.
I loved having good food,a bar,the Crown Center entery. Close to Sprint Center and Power and lights.The staff was awsome!
The mattress's were really bad!
Location was good with footbridges to nearby buildings and attractions.
Restaurants very poor and room service expensive
Cleanliness and it was a very attractive hotel.
Prices at the Hotel bar. Once we saw how much our drinks were, we left.
Location was great, close to restaurants, shops and attractions
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