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The Westin Diplomat Resort & Spa
3555 South Ocean Drive, Hollywood, FL 33019 – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this property was made on Aug 30 at 1:58 AM from the United States.
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64 properties in Hollywood
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145 verified reviews
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The Westin Diplomat Resort & Spa's staff speak: English
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Outdoor Pool, Outdoor Pool (all year)
Tennis Court, Golf Course (within 2 miles), Sauna, Fitness Center, Spa, Massage, Hot Tub
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and costs USD 12.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs USD 20 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 25 per night when using existing beds.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
The Westin Diplomat Resort & Spa accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 145 reviews
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Good hotel .
Small cleanliness issue . Wifi not free . Breakfast not included . T
Wish there were more food choices for room service
Hot water incident which took a long time to resolve
The hotel is beautiful, the pools are gorgeous, the setting is very nice. Good towel service at the pool. Easy access to the beach.
Although the room was comfortable it was not quiet. We could hear our neighbors below all night. It sounded like there were at least 6 people (is that allowed in a room?) When we walked out on the balcony and looked up at the balcony above ours, the rim had small alcohol bottles stuck in it and packets of chips. There should be a better cleanup done after previous guests leave.
The workers, atmosphere, room and comfort
It was a very clean Hotel...
You pay for the room... Everything comes after... Very pricy... Wireless was expensive, parking was expensive, seeside chairs was expensive... Choose somewhere else...
My family really enjoy the pool and the common areas great place
But the 4 of july that just passed it was way to full family's up to 10 or 12 people and on top of that u was forced to wear a wrist band and the security didn't do anything when some stupid people started throwing fw in the air almost hitting ppl seating on the beach but overall good place
Staff very accommodating and knowledgable. Beautiful property.
Having to pay for wifi. Really?!?
staff was awesome, pool was excellent, loved to be able to walk right out to beach.
staff at the sports bar was rude made us get up from our seats....after we waited 15 mins to be greeted by staff. I dont want to think it was racial but that is sure how it felt....gigis down the road was awesome!!!!!!
The room had a beautiful view ,the hotel is nicely decorated.
I didnt like that when I got to my room the fridge wasn't working and after I had place my stuff inside I had to remove them so the technician could installed a new one it took me off time from having fun and it was incomfortable having to pass through all that trouble when it should have been checked before the new guest this case me and my family arrived.Also, the bathtub I could only bath my childrens once because it got clogged and it took the entire night and next day for all the water to drain. On top of that I was dissapointed that on Monday morning when we went to the pool area where the hot tub is we couldnt get in since it was dirty and the water all greenish we had to see how it got clean ,when the correct thing was to have it clean before the pool area got open. Also, I suggest to incorporate a microwave to the rooms since for most people is necessary and even the most low class hotels have it. The parking issue is also a disaster there should be signs indicating a line for valet parking and another line to park at the garage it would make it look more organized and satisfying for guest.
that it was far from pretty much everything that was happening..otherwise loooved the property and the staff and food was great. If you're planning on not leaving the resort and sit on the beach all day its great!!! Would potentially stay again for a short weekend...looooved the resort!
Very nice hotel, room was clean and comfortable. Food at pool side bar was good, drinks were good.
There is nothing really in walking distance for food that's any good. You have to pay for your beach chair and an umbrella which is ridiculous given the amount of the room and the money spent on food and drinks.
Perfect! Had the time of my life, nothing to worry about
The lobby of the hotel is Impressive, Grand and Elegant. The entrance of this hotel make you realize u are almost in Heaven. We changed our usual stay at the Trump hotel in South Beach for this Wow hotel.
We don't like carpet in the room, but we understand the reason. Sadly most hotels do have carpet
Great place, been there twice and looking forward to returning soon. I booked it using trivago.com which lead me to booking.com. I booked on a very short notice (less than 24 hours) on Mothers Day weekend and still got a pretty good deal. Sunday late checkout was 3:00 PM which was a big plus.
I was there for Mothers Day weekend and the pool area was overcrowded with people drinking, some even had glass bottles which is a big no no. Some people had their own radios playing all kinds of music some of it inappropriate for children. Some of the guest were smoking by the pool which I also didn't like. This particular weekend was not the typical for them. I know it's usually a much calmer nicer place, but I wanted to offer a completely honest review..
really nice pools, the Pool restaurant Plash offers good food (hamburger, salads...) and the little shop inside has some Starbucks coffee specialities, yogurt, salads, sushi, that you can take easly to the pool side.
Maria at the desk was great. The pool is really nice. The room service breakfast was fine too.
The movie price was a bit much. $17.99 + tax....seriouslly?
Didn't have ocean front view. when I booked on Line there was ocean view when I arrived to check in there was no room available..
We liked the beachfront and the 24hr pool. We also loved our server, Diana, at the cafe in the hotel; she sshould be promoted. It was also great to have everything billed to your room.
The waterfront restaurant across from the hotel was horibble all around; staff service, food, and drinks. The hotel and food/drinks Iis a little pricey especially when there is not much around to do.
Facilities were well laid out and clean
Waited 3 1/2 hours to get room. 1 and 1/2 hrs after the normal check in time of 4. Waited each time for front desk and when asked for games as advertises in information after being told to go somewhere else three times was informed they no longer had them. Food was ok but not worth the price
the hotel is beautiful, clean -and the room we booked from you was perfect for us. thank you - we extended our visit for a few more days.
the only problem we had was with the concierge - he was not very helpful at all. very young and not helpful.
EXCELLENT ON EVERY THING
very efficient chasseurs, excellent staff at reception and concierges, location, location, location
poor options for lunch inside hotel, eventhough the staff tries his best, breakfast in the starwood lounge is a kindergarden event. kids go alone at buffet, touch food etc.. very disturbing. You need some more rules there !
Great hotel. Good facilities
Additional costs for wifi, and parking, both total over$40 per day. Room near to lift shaft,ongoing noise from lift. Get a romm away from lifts!
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