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50 S. Capitol Avenue, Indianapolis, IN 46204 – Show map
Excellent location – rated 9.2/10! (score from 106 reviews)
Rated by guests after their stay at The Westin Indianapolis.
|Fountain King Room|
|Traditional King Room|
|Traditional Double Room|
|Fountain View Double Room|
|Westin Executive Club Floor King|
|Westin Executive Club Floor Double|
|King Plaza Suite|
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106 verified reviews
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The Westin Indianapolis's staff speak: Spanish, English
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Fitness Center, Massage, Hot Tub, Indoor Pool, Bikes Available (free)
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and costs USD 13.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 36 per day.
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 17 years stay free of charge when using existing beds.
All older children or adults are charged USD 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
The Westin Indianapolis accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 106 reviews
Value for money
Show reviews from:
Surrounded by major area attractions, and conveniently connected to the Indiana Convention Center and Circle Centre Mall via skywalk, this all-suite hotel offers unbeatable accommodations, amenities...
Score from 47 reviews Very good
This Indianapolis hotel is a 5-minute walk from the Indiana Convention Center. The hotel features 2 on-site restaurants, an indoor pool, massage services, and rooms with 37-inch flat-screen TVs.
Score from 41 reviews Wonderful
Connected to Chase Tower office and retail center, and next to Circle Center Mall, this downtown hotel features many of today's modern conveniences and offers an exceptional and centralized location.
Score from 70 reviews Excellent
The Sheraton Indianapolis City Center Hotel offers a warm welcome in the heart of beautiful downtown Indianapolis.
Score from 154 reviews Very good
Quick check-in, helpful staff, very comfortable bed, very convenient to downtown, nicely equipped workout room (even kettlebells!), umbrellas for guest use, parking garage elevator direct to lobby
Wish the pool was just a bit larger, had a hard time finding the entrance due to all of the one-way streets.
We loved the location, valet parking and the friendliness of the staff! The room was very clean which is a must!
The bathrooms were VERY small and the temperature in the room was hard to control.
I would stay again, someone came to the room wright away to reset the air. Front desk did a call back to see how we liked it
Room a little warm when we arrived
Location and staff were awesome.
Direct TV picture was pixelated every few minutes. Good to know as I won't ever purchase Direct tv for my home.
Nice hotel Great location
Extortionist pricing - caused by it being a busy time in Indianapolis Breakfast in lounge could be enlivened - more healthy choices
The Valet staff was great! I self parked and realized I needed to leave again... but the self park doesn't allow in and out access. The Valet attendant told me that he would go get my car and I could switch it to valet. Went above and beyond. The rooms are modern and very clean!
The space in the room, the housekeeping ladies was very nice upon check in
Cleaning dried s--- off the toilet seat with bleach and cleaning scorched material off the iron with salt upon arrival...good thing I travel with supplies
the room was nice and clean the staff was friendly and the guest and celbrities
Upon our arrival the air condition in our room was not working. Only after suffering through a very restless sweaty night were we aware the air was not working. We were discounted $ 58 off of our $278 plus$70 parking bill. We ran into a couple at the pool who stated they were credited $80 because the Westin was not able to make contact with the Zoo to confirm tickets. Let's just say your reputation for heavenly beds is the reason I stay at the Westin. Needless to say my stay was not so "Heavenly"
Staff was rude and unhelpful. I thought it would be limited to one person with a poor attitude, but it became more like the norm around the hotel.
The competence of the e Tire staff, the cleanliness and comfort of the room and the stunning view from our suite. Loved the convenience of the mall!
The buffet breakfast was the only thing I would rate "fair."
Location, location, location. It was great.
My bed was a little too soft and the fact that I had to pay $50 for parking. Other than that. Everything was #awesomesauce. :)
The staff was great. Everything from my rooms to the pool, hot tub, weight room was clean. Great location as well! I will stay again.
Rooms were clean. Meeting facilities were comfortable and we'll maintained.
During meals with speakers your staff was noisey. Speaking during the events too much. Parking cost was extraordinarily expensive. There should have been some discount for overnight parking for hotel guest. This day in time everyone offers free Wi fi. Having to go to the lobby or pay for Wi fi was in convent to guest.
Had stayed here before, but with the updated room, it was more pleasant. We've stayed in quite a few facilities in Downtown Indy. The staff and new look in the room made this our new favorite place to stay.
Excellent location and very comfortable beds.
I stayed 2 nights and the bathroom was not cleaned after the first night.
Loved the staff, the room, and the convenience to so many fun places in Indy.
The parking situation is pretty rough.
Overall, this is a great hotel. They must have completed a renovation recently because it had a new smell throughout the 11th floor. This is a great place to relax.
They need better lighting and more direction signs in the area to pull into the hotel. I arrived at night and it was very difficult to find because it sits a couple hundred feet off of Capital Avenue. If I could find the front of the building, I would have used the valet service.
Long, very long hallways
The fact that we could bring our dog with us was the main reason I decided on The Westin.
I could not find any stairs to go upstairs to our room. I'm not a big fan of elevators and that was our only option.
- room was excellent - computer facilities including online checkIn and ticket printing excellent
- our room was towards Marriott and the AC was very load 24 hours a day. - WiFi should be included in the room rate
We had to switch rooms because our first one was filthy
The location and design asthetic of the room.
The mattress felt old, there was one towel available for the two of us as well as only one robe. Both felt old and scratchy; not what I'd expect from a high end hotel. There were no extra pillows as I'd requested when I purchased the room. Overall, I was underwhelmed with our experience. Not sure I'd use the hotel again.
really, I liked everything, some more that others, as shown above.
Nothing to do with management I guess, but I left a prescription medicine in my room upon check-out and no one called to advise me of that fact, or offer to return it to me.
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