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The Westin Pasadena
191 North Los Robles, Pasadena, CA 91101 – Show map
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The most recent booking for this hotel was made on Aug 29 at 11:19 PM from the United States.
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22 properties in Pasadena
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183 verified reviews
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The Westin Pasadena's staff speak: Spanish, English
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Outdoor Pool, Terrace
Sauna, Fitness Center, Massage, Hot Tub
Food & Drink
WiFi is available in all areas and costs USD 11.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs USD 9 per day.
Private parking is available on site (reservation is not needed) and costs USD 14 per day.
Room Service, Shuttle Service (free), 24-Hour Front Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
One older child or adult is charged USD 15 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Free! One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
The Westin Pasadena accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 183 reviews
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facilities the place is high standard close to several things to see
price didn't include obvious requirements Internet not free parking not free room a bit small
Extremely helpful and friendly staff. Some went beyond the good service you would expect (especially Tina at the restaurant). Food was delicious, nice variety. The location was very close to Old Pasadena, museums, shops, and good restaurants.
Clean, comfortable room. Free shuttle delivery and pick up to a restaurant within 3 miles.
We like to sleep with the window open. The room faces Los Robles, so a bit noisy with open windows. Other side of the hotel would have been better.
The staff was very friendly and helpful over the phone and once we arrived. Room service was very fast both times we ordered.
Our room was very small. Our view was of the stairwell and there were shutters over the window not drapes or blinds so the sunlight streamed in at first light. Also there was only a narrow desk and no end table so when we ordered room service it was a bit awkward. We didn't have much space to set down the trays. One of us had to eat at the narrow desk facing the wall. There was a club chair as well but no ottoman which we could have used to rest one of the trays. Strange set up.
Friendly staff, clean rooms, very comfortable bed.
A bit expensive for what you get.
The front desk staff was very helpful and accommodating
It is a little far of The tourist atractions of los ángeles And a little expensive to move by taxi. If I had a car I would like to stay at this hotel.
complementry rides to different locations, bringing nail clippers when i needed them at midnight
my first room didn't lock from outside but they gave me a better room excellent
Room Restaurant patio fire food style california drinks
Wi fi was weak
Great people watching out the window. Dog friendly. Awesome courtyard.
My girlfriend telling me to stop people watching and pay attention to her.
Not enough plastic cups in room. Dusty blinds and furniture. Rugs needed vacuuming.
The Shuttle service was excellent. We didn't have to wait long. The Staff were friendly and polite. They worked hard to find a missing object that We thought We lost. The Staff were informative and knowledgeable .
Nothing in particular that I can complain about
Location is good.
Parking charges. Public areas like pool and bar area seemed poorly served.
very clean and friendly staff
Very clean! Good breakfast!
Just a little bit pricey
Close to I-210 with good access to other area, and the room view to City Hall side is fantastic and quiet. Bed and Pillow are just like heaven.
Parking fee is high and if you like to have in-and-out privilege you'd better use valet. Wifi is charged so prepare equipment by yourself if you're foreigner.
All staff were very friendly and helpful and also respectful of your time--very efficient.
Fitness center shower rooms need to be spruced up a bit.
Our stay at the Westin was in a word--exquisite! The room was clean and spacious whereas the bed was extremely comfortable. The staff was courteous upon entry. The decor was classy as well.The outdoor pool is nice, and the gym is clean with a view while running on the treadmill.
The $9 self-parking without any in and out privileges.
no water bottles in one room and our second room had water but no coffee. Staff needs to check for missing items.
location was good for us
billing department was unresponsive when they overcharged....added more than $100 to our bill with cause! Had to file credit card stop payment before we got their attention and got a call back. Took a week to before they would acknowledge their error.
outstanding accommodations especially for the price; staff were all dressed and acted impeccably even at 4am when I went down needing help; very courteous and upgraded (nice touch); definitely on my short list of places to return
nothing, everything was excellent
Wi Fi fees
unknown charges on our cc bill
Right next to the city hall, very nice place.
Parking is kind of expensive.
Very central and handy for old pasadena and cinemas and restaurants and bars, comfortable hotel and a good base for exploring LA, and a short drive away from the museums and tourist attractions
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