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Newest reviews for The Wheeler Mansion

  • Anonymous
      United States of America
    August 20, 2014

    Nicely appointed rooms and lobby; lots of character; very quiet. Enjoyable experience overall. Would stay again.

    Limited parking in back of hotel and on street (mostly parking by permit only).

    9.2

  • Pat
      United States of America
    July 29, 2014

    The location was great for us. The breakfast was outstanding. The nearby Chicago Oyster House was a pleasant surprise for dinner. The decor was beautiful and the music was a nice feature.

    1. We booked a suite and was given a bedroom. Upon complaining we were apologized to and moved to a suite. 2. The ice machine was unusable it was one big frozen lump. 3. The grounds were torn up and we had to walk through mud to get to the sidewalk leading to the door. 4. There was no phone service in the room. If they can get these things corrected they have a winner.

    7.1

  • Meaghan
      United States of America
    June 16, 2014

    Staff was amazingly kind and helpful. The hotel was clean and elegant. Breakfast was delicious! It made a business trip feel relaxing and leisurely!!!

    10

  • Shirley
      United States of America
    June 15, 2014

    Parking No attendant after dark

    7.5

  • David
      United States of America
    November 5, 2013

    Attending conference at McCormick Place - could not ask for a better location Room was adequately spacious with character Excellent breakfast Helpful and friendly staff

    Took shower forever to reach lukewarm Minimal early Am breakfast options - breakfast not served until 8:30am

    9.6

  • Lisa
      United States of America
    October 16, 2013

    It was so fantastic! Loved the history of the place and our room was awesome! Made it a great anniversary for us.

    Would be nice if more taxis would be around.

    10

  • Thomas
      United States of America
    September 30, 2013

    The hotel is set-up as a B&B very quiet and restful after a long day. As a B&B they offer breakfast every morning and the morning staff will assist you with any request, there is not a workout facility, however a walk downtown is less then 20 minutes to the Grant Park area. If you are attending an event at the McCormick Conf. Center it is only one block away. Each room has free wifi, and wonderful antique furniture.

    I loved the place, if you have a lot of work after a busy day or need a great place to escape with that special someone, this is the nice place.

    9.2

  • Lisa
      Canada
    July 24, 2013

    The Wheeler Mansion is a stunning example of historic architecture in Chicago. The building itself has been well restored to it's former beauty.

    The air conditioning in the building was inadequate making the rooms on the upper floors extremely hot and uncomfortable. The WiFi included in the booking cost did not work. The inclusive continental breakfast was only a couple of items left on a service table in the dinning room. Staff was very limited and rarely seen or available to help. Staff was unsympathetic to our complaints of stifling hot rooms and offered no remedy or reimbursement for the substantial price we paid to stay in an uncomfortable room. The beauty of the mansion did not make up for the poor customer service or uncomfortable rooms. Certainly not a 4star hotel in my eyes.

    4.6

  • Sherry
      United States of America
    July 24, 2013

    Great food for breakfast.

    Air Conditioning didn't work very well. Got very hot.

    8.3

  • Anonymous
      Australia
    July 22, 2013

    An exceptional experience all round.

    10

  • Anonymous
      United States of America
    July 20, 2013

    The opulence of that period (1870s) came through in the design and furnishings of the mansion.

    There were issues with the Comcast remote and TV that never got resolved. We had no TV during our entire stay and the staff made no concessions on our bill to reflect this problem.

    8.8

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