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The Whitehall Hotel
105 East Delaware Place, Gold Coast, Chicago, IL 60611 – Show map
Excellent location – rated 9.4/10! (score from 825 reviews)
Rated by guests after their stay at The Whitehall Hotel.
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6 Reasons to Choose The Whitehall Hotel
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139 properties in Chicago
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825 verified reviews
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The Whitehall Hotel's staff speak: Chinese, Filipino, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 57 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Chinese, Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
Cribs are not available.
Extra beds are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
The Whitehall Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note the property authorizes a hold of USD 75.00 per night for any incidentals. This fee will only be charged to the credit card if any incidentals occur.
Guests under the age of 21 can only check in with a parent or official guardian.
Please note personal packages sent to the hotel may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 825 reviews
Show reviews from:
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Suite not good value for money
Location is unbeatable - 1 block away from the millenium mile. Big, comfy room and bed, nice staff
can't think of anything
Everything, staff at front desk exceptional
Not a thing
Very comfortable. Front desk and lobby folks were very pleasant and helpful. The concierge -Rhonda- was very helpful and nice to deal with. She went out of her way to make recommendations so we could plan our days & get the most of our stay in Chicago. You are lucky to have her on your staff.
Location Heritage feel
Slow internet Room too cold
location, location, location
no coffeepot in room
The staff were wonderful!!! The bed was so comfortable and we slept well. The free Wi Fi was sufficient for what we needed it for. The location was great!!
Would like free wifi, and free continental breakfast.
The room is big and the location is excellent
The hotel is a little old but nice
Staff was informative and helpful. The woman at the check in counter was especially helpful and friendly both on our arrival and our checkout. Bed was comfortable and the bathroom was nicely updated. Did not have time to explore the rest of the hotel but would definitely return.
Loved that it was next to Michigan Ave & close to shops & public transportation. The bedroom was on the small side, but roomy enough for the 2 of us.
The hotel is older, so you have to remember the amenities weren't going to be up-to-date. Although the bedroom was nice, the bathroom was old. It sufficed, but the toilet was positioned too close to the wall. There was a malfunctioning elevator when we checked in, but seemed to worked later in the trip. There are no ice machines, so we had to call down & request some.
Location is perfect, just around the corner of shops at North Michigan ave. , Only a block from Hancock Tower. Room was very nice and comfortable. Bed and pillows perfect. Free complimentary wifi at the room
No swimming pool
Location, staff, comfort
Noisy fan outside room
Helpful staff- bazaar was awesome at the front desk! Very comfortable room Right off michigan ave Good views ( we were on the 16th floor)
Very small negative but you have to request ice from the front desk. No charge just had to wait a few minutes.
The staff was very accommodating at the location was excellent. The price was exceptionally low for the location.
The elevators were small and sometimes caused bottlenecks in the lobby.
The location was great. Within walking distance of many attractions, shops and restaurants. The staff was very friendly and helpful.
No refrigerator in the room. Small bathroom sink area, not enough counter space.
The location of the hotel was perfect for us.. We spend the majority of our time at the beach and the American Girl Store
We heard everyone in the hallway.. A couple of doors down from our room, people were extremely loud. The parking was too expensive. I had to park in another garage
Personel is friendly and the comfort is great. The hotel is a few blocks outside of 'the loop' and not the best place to reach by metro, but bus and taxi convenient.
The room was quite dark and there was no 'central' light switch. Standard free WiFi was poor.
Location Staff Decor
A bit old
The location was excellent. The staff was nice. Would consider returning if rate was very low.
Only two small, slow elevators. We spent a fair amount of time waiting for the elevator. One morning there was no hot water so had to take a cold miserable shower. Requested that our sheets be changed every day and they did not do it.
Location and staff were excellent. For the location of the hotel great value however could see a great deal if wear in the facility.
When I checked in I was initially put in a room with a broken 4-poster bed, the air conditioning didn't work and the phone was broken! The bellman went to the hall and called the desk to see if I could switch rooms but they said it was fully booked and nothing else available so they sent maintennce. Maintenance couldn't fix anything so they found me a room on a lower floor that had been newly remodeled, had a view of the Hancock building and was very comfortable. The staff was great and very helpful. The location was perfect and my stay went very well. Jewel was the person at the front desk who helped straighten out the room situation and she went over and above to make my stay great.
When I arrived at 12:00 and my room wasn't ready, they took my cell phone number and said they would call me. I went out to lunch and did some shopping and they still had not called by 5:00pm so I called them and was told it was ready but someone forgot to call me. Check-in was a nightmare but once everything was sorted out, my room was great and the staff was wonderful.
rooms a little small
It looks a little bit old. Rooms are pretty small. TV didn't work, but it was repaired.
Nice room, bed and Down comforter and pillows. No funny smell. Valet people were very nice and polite. Nice location.
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