The Whitehall Hotel    

Atendimento, presteza, educação, qualidade da cama.

Atendimento perfeito, aceitando como forma de pagamento, o meu CARTÂO VTM, dinheiro vivo. Excelente em todos os apectos

Localização. Tratamento na recepção. Funcionários gentis e qualificados. Aceitam o Gold card do American eExpress

Recepção é de uma pobraza franciscana.

Hotel está como quatro estrelas, mas eu nāo daria duas. Muito velho precisando de reforma urgente. Muito bem localizado. Excelente para compras está do lado da michigan ave.

A atenção dos funcionários e o serviço de concierge

Localização

Não gostei da experiencia de agendar hotel atraves do booking porque o hotel cobrou taxas (alem dos impostos informados) e que não foram informados no momento da reserva. Além das taxas normais e informadas pelo bookong o hotel cobrou taxas de quarto, por isso o preo foi bem diferente do informado no ato da reserva. Se tivesse entrado em contato direto com o hotel, talvez eu saberia exatamente o que iria pagar. Foi minha primeira experiencia de reservas indiretas e não fiquei feliz.

Localização, tamanho do quarto

Sem opção de café da manhã.

Localização excelente,

Elevador em manutençao, so um funcionando.

A cama é maravilhosa e a localização muito boa!

O hotel tem ótima localização , funcionários atenciosos, quarto confortável com banheiro limpo, silencioso.

Melhor localização impossível!!! Custo benefício excelente! Está a 1 quadra da Michigan Ave (Magnificent mile), a poucas quadras (walking distance) do metro (red line), poucas quadras da State Ave, a 2 quadras de um Starbucks para quem quiser tomar café da manhã mais em conta do que no hotel, a 1 quadra de um supermercado, a 1 quadra do Macy´s, do Hancock Tower, do Water Tower e próximo a vários shoppings e restaurantes e clubs. O quarto é super confortável e a cama uma delícia. Apesar de ter 21 andares, é um hotel pequeno, e não é de cadeia hoteleira, o que o torna mais intimista e aconchegante. Os doormens são muito solícitos e gentis.

Para acessar a internet tem que pagar. Mas, isto pode ser superado por alguns spots na região que têm rede aberta.

Great service, excellent location, five star restaurant, friendly and helpful staff

Chicago weather - but that wasn't the hotel's fault

Extremely friendly staff. Nothing was too much trouble. Comfortable rooms and nice restaurants.

Hotel didn't have any free Internet service even in the lobby.

The staff was very friendly and helpful! The beds were very comfortable!

nothing

Great Place friendly Staff well located for food drink and shopping

nothing even the weather was great !!!!!!

Amazing place to stay. Very comfortable and seconds away from a ton of sites.

The rooms have been updated very nicely, but needed additional bedside lighting and electrical outlets for charging phones, etc.

Location was great for central Chicago visit. The staff were very friendly and helpful.

1. No icemakers on floors. We had to call desk each day to have bucket of ice brought to room. That, of course, entailed a tip to the delivery person. 2. The bed was "short-sheeted" everyday. Also, a daily charge for access to the in-room refrigerator is ridiculous.

location

price. they charged me $50 for valet parking.

The hotel was optimally located near the centre of the City's action. The level of service was very good, from the porters to the information desk to the free shoe shine and assistance with dry- cleaning. The room was clean and very quiet relative to prior hotel experiences.

The shower had very low pressure and while the water was warm, it trickled out like a spring drizzle. The shower fixture was not completely affixed. Although we did not come to this hotel to watch tv, it would have been nice to have had a tv in our room that was built in the last 10 years and that could accommodate an entire scene of a show without cutting people off. It was annoying to watch an interview with only the shoulder of the subject visible in the screen. The fact that we had to pay for Internet use was a bummer. The lighting in our room was not the greatest, especially at night. Despite the negatives, this hotel allowed for an easy and comfortable stay overall.

Excellent staff. Good location and comfortable rooms. Would stay again.

Coffee/tea service in room would havr been appreciated.

The location

Very poor room facilities, such as no fridge, no microwave, no kettle for tea or coffee, we did not like that al all, it is one reason we will not be staying there again.

great, friendly staff. perfect location

windows didn't open

The room was good but the view was not good at all

The view was horrible and they were not interested in moving my room.I was told that all rooms are bad views

Rooms were large and attractive classic style. Beds were comfortable. Good sheets. Great location

Elevators are tiny and slow and only one was working