Choose your preferred language. We speak English (US) and 41 other languages.
555 West Surf, Chicago, IL 60657 , United States of America – Show map
No booking fees • Save money! Best price guarantee — enter dates to see these prices!
158 properties in Chicago
Including hotels, apartments, villas and more.
255 verified reviews
They speak your language!
The Willows Hotel's staff speaks: English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per night when using existing beds.
Extra beds are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 255 reviews
Value for money
Show reviews from:
Just a 3-minute drive from the McCormick Place Convention Center, this hotel is in the South Loop of Chicago and features an on-site salon and a restaurant. Each room has free Wi-Fi access.
Score from 365 reviews Good
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 3346 reviews Good
Featuring an all-season rooftop pool encased by a glass ceiling, Chicago's Essex Inn offers a terrace with city views and free high speed Wi-Fi access.
Score from 516 reviews Good
In the River North neighborhood of Chicago, this hotel offers free Wi-Fi access and is only 1 mile away from the historic Navy Pier.
Score from 385 reviews Excellent
We drove 4 hours from Bloomington, In. to see a concert at The Vic.When we arrived, Bridget was very helpful and answered all of our questions. The room was awesome and the beds were so comfortable. John helped us so much during checkout. When we needed fresh linens, Mili was right on it. Luis brought us a cart to load our stuff on and completely loaded our car for us. All of the staff were very friendly and very helpful. I would recommend The Willows to ALL of my friends. I plan on staying every time that I am in Chicago!!!
Close to stores and restaurants. All within walking distance! Loved the area. The staff was great and had some awesome restaurant recommendations.
Staff very helpful. The coffee. Quiet street
I can't really say there was anything I didn't like!
The staff was extremely friendly and helpful, no matter who was at the front desk. Jon checked us in when we arrived - a room was ready very early for us. He also provided great recommendations on where to eat, and great directions on how to get into the city.
Nothing to complain about. Breakfast is so so but so it is in most places in the States.
Good rooms in excellent location; staff was incredibly nice. Good value for money.
The hotel and neighborhood is beautiful
Great Staff, all very friendly and helpful.
Do wish it was a little less expensive, but for this location it's not outrageous.
The Willows is ideally located--close to unique shops, groceries, restaurants, transportation, and the beautiful Chicago lakefront. Rent a bike or walk on the path. Take the "el" to different neighborhoods. It's impossible to be bored with a location like this. The hotel is attractive and the rooms are comfortable and clean. Ours was huge and had a king size bed. The friendly staff are extremely accommodating and the free breakfast is actually nice.
Staff was very friendly and helpful. Very nice hotel in a great location
No bad experiences.
The location was conveniently located close to the universities we toured. The train system was a short walk and the bus stop was around the corner. The staff answered all our questions and the bed was comfortable. If my daughter attends one of the universities we visited I will stay again.
The staff were incredibly friendly and went out of their way to make our stay special.
a little bit hot inside the room "over warm"
Location and very friendly, helpful staff
The floors are pretty creaky as they are hardwoods. Might be fine but the people above us started pacing at 4:00 AM. We mentioned it at the front desk and we're comped a bottle of wine. Nice staff response! Request the 4th floor!
The ambiance, welcoming staff and price made this a great stay while visiting a daughter who lives close.
Didn't like the garbage truck operating just outside our window at 6:45 am.
Loved the staff, bed, breakfast and wifi!
Loved the location. There were shops, restaurants, grocery and drug in every direction! The area is a treasure of activity.
The one thing I found interesting was the amenities distribution. Most hotels have little travel soaps, shampoos, and lotions; I was just taken back by the amenities being securely placed on the walls with dispensers. Also, no air conditioning may cause problems in the summer months.
the hotel was clean and neat, parking was close by, (not completely happy about having to walk down an alley to get there), but it was secure. the heater wasn't working upon our arrival, but the clerk provided a portable heater, and the room system decided to work at around 2 am, toasting us, lol. staff was friendly and helpful, items in the mini bar seemed a little pricey, and a few were missing, but we weren't charged for them. not much room to unload luggage, about 3 car lengths. continental breakfast was as expected. I would stay again if I returned. booking.com kept me updated on price drops prior to arrival, allowing me to save on the rates. thanks
Staff, friendly, location
Convenient to where we were going. Rate was reasonable
Room was overly warm.
Free champagne for my boyfriends 21st birthday, and friendly staff
Staff was great
Loud pipes/radiator at night
Location and allowed us to check in early!!
The heat was through radiators and impossible to control
The staff was very friendly and the room was comfortable
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!