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Newest reviews for The Willows Hotel

  • Mel
      New Zealand
    September 15, 2014

    away from main city quiet and friendly great size rooms

    9.6

  • Anonymous
      United States of America
    September 10, 2014

    Location, staff, quiet atmosphere

    small rooms, no closet and the bathroom window was broken so it did not keep out the heat and some of the outside noise

    8.3

  • Val
      United Kingdom
    September 7, 2014

    Small. Hotel friendly helpful staff. Great location. Close to restaurants .public transport for downtown about 15 min close to lake .free breakfast. Wifi. And tea and coffee

    To be honest. Only leaving. After. 14 days

    10

  • Anonymous
      United States of America
    September 4, 2014

    Location

    No microwave No refrigerator except for minibar

    9.6

  • Donna
      United States of America
    August 26, 2014

    Everything, including the outstanding staff!!!

    10

  • Charles
      United States of America
    August 23, 2014

    The staff was awesome, close to Wrigley Field, the breakfast was great.

    21.00 for parking in a garage around the corner.

    9.6

  • Mallory
      United States of America
    August 17, 2014

    The website said there was 24 hour parking included but when we arrived we were informed that there is only 15 parking passes available, the website did not say that. There were no passes left when we arrived.

    7.1

  • Susan
      United Kingdom
    August 15, 2014

    It's position and Ben was extremely helpful and welcoming. It was lovely to be always welcomed back after a long day out!

    Our room was a little noisy, as the bedroom wall was against the stairs.

    7.5

  • Dave
      Australia
    August 13, 2014

    Location & expertise of the staff on hand

    Nothing

    9.2

  • Matt
      United States of America
    August 10, 2014

    Ben the bell-hop was amazingly helpful

    9.6

  • Anonymous
      United States of America
    August 2, 2014

    Location

    Room was dark, not entirely clean. Breakfast was just adequate. Too much money for what we got.

    5.4

  • Melissa
      United States of America
    July 29, 2014

    Great area, cozy lobby Fabulous, helpful staff

    mildew and smell in the bathroom pipes sticking out of floor/wall no curtains to block light (had shades, but no curtains) low water pressure room and bathroom felt/looked unfinished or in need of love

    5.8

  • Susan
      United States of America
    July 27, 2014

    The staff was very helpful and knowledgeable. Lincoln park has a lot of neat shops and dining spots. To get there from Union Station take the 151 bus to Sheridan and Diversy. Then walk down Diversy until you pass Panera Care on the right. Then you will turn right at the corner go one block and you will turn right on surf. It is about a 5 minute walk. Bus fair is $2.25 exact change.

    8.8

  • Adrianne
      United States of America
    July 26, 2014

    Comfiness of room & bed. Love location. Wonderful neighborhood. Staff was top notch. Felt like it was my home for a couple of days. Hotel was historical & beautifully decorated.

    Not a thing

    9.6

  • Stefania
      Italy
    July 20, 2014

    Amazing the staff, really superb!

    9.6

  • Anonymous
      United States of America
    July 15, 2014

    within walking distance of wrigley field

    7.5

  • Jacqueline
      Abkhazia, Georgia
    July 13, 2014

    Staff was excellent. Every person we encountered was very helpful and accommodating. Great customer service!

    NO central A/C! Window unit loud. Bad views out window.

    7.5

  • Anonymous
      United States of America
    July 9, 2014

    Good location, charming building.

    Feels old and cramped, expensive for what it is. There are not many hotels in that neighborhood, but I'd be willing to go a bit further away to stay in a nicer place at that price.

    6.7

  • Marilyn
      United States of America
    July 2, 2014

    Not enough towels

    10

  • Melida
      United States of America
    June 29, 2014

    Our stay at The Willows was excellent! The staff welcomed us and were so kind and attentive to us. The location of the hotel was perfect. We definitely will stay at The Willows during our next visit in Chicago.

    10

  • Derrick
      United States of America
    June 27, 2014

    Upon arrival the, the staff in this charming Chicago hotel were extremely welcoming and friendly. The Lakeview neighborhood was full of shops and eateries all within walking distance. We didn't rent a car, but the "L" was an 8-10 minute walk away. For nights out the front desk quickly summoned taxis for our evening excursions. We really enjoyed our stay here and would not hesitate to book again whenever we return to this beautiful city.

    10

  • Robert
      United States of America
    June 26, 2014

    The staff was VERY helpful. They were always looking for a way to help us.

    9.2

  • Jennifer
      United States of America
    June 24, 2014

    I liked the location, it was so close to everything. night life, wrigley, restaurants, shopping, salons, stores it was awesome!

    I honestly didn't really have a problem with anything except the mini fridge, which didn't have enough space for leftovers.

    7.9

  • Anonymous
      United Kingdom
    June 19, 2014

    Helpfulness of staff, breakfast on site

    10

  • Nuala
      Ireland
    June 19, 2014

    Very helpful staff, nice location near Lincoln park.

    7.5

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