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Show map theWit Chicago, A DoubleTree by Hilton Hotel

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Newest reviews for theWit Chicago, A DoubleTree by Hilton Hotel

  • David
      United States of America
    August 17, 2014

    The staff was on top of everything. The Rooftop Bar and restaurant was quite nicely appointed, well staffed and very popular with local crowds.

    The food selection at the Rooftop Bar was really weak, no salads, microscopic sized Fish tacos, lol ! I should have gone to their lobby restaurant for dinner. The room key must be used to get to your floor, this can be quite a problem as the elevator is racing up and down with a crowd inside. It seems they have problems with loud room parties, I did not have a problem.

    8.8

  • Lisa
      United States of America
    August 3, 2014

    Courtesy of Staff The Roof Bar

    For the price, complimentary breakfast would b nice. Better Parking Options

    9.6

  • Morris
      Canada
    July 15, 2014

    Rooms, location, great restaurant.

    Crowds in the lobby at night going up to roof top bar. Having to show your room key each time we entered hotel.

    10

  • Anonymous
      United States of America
    July 10, 2014

    Location is awesome and great staffs.

    It tend to be a party hotel over weekends and we had to switch the room at midnight because next door party never stops!

    8.8

  • Anonymous
      United Kingdom
    July 9, 2014

    Rooftop bar, food, spacious rooms

    Wifi is not included

    9.6

  • Julie
      United States of America
    July 1, 2014

    Staff was extremely friendly and willing to work with us to resolve a room issue. Great location, close to the river and Millenium Park. Close to multiple CTA stops. Our views were fantastic and the room amenities top rate.

    We were given a suite on the 26th floor, but were not told the nightclub was on the 27th. The noise level was extreme. On a positive note, the staff moved us the next day to another room. The other inconvenience was always having to show a key at the entrance due to the popularity of the club.

    9.2

  • Jennifer
      United States of America
    July 1, 2014

    The hotel was lovely, clean and very modern. The staff was excellent - especially the concierge staff! Wonderful, extremely helpful people! The location couldn't have been better. It was walking distance to most things we wanted to do & literally across the street from a CTA station which made it easy to get to attractions further away. They piped nature sounds into the hallways -which was neat. The sounds changed depending on the time of day. Just a neat feature.

    The club called "The Roof" caused a lot of traffic through the lobby Friday through Sunday evenings. Also, it made one of the elevators unavailable and caused the staff to require I show my room key & be searched in order to enter the hotel. I was warned at check-in this would happen - but that really didn't make it more delightful when it happened. Also, the hotel increased my room rate over what booking.com quoted (& I prepaid) and I had to pay $176.40 when I checked out. That made me VERY unhappy.

    9.2

  • Tod
      United States of America
    June 18, 2014

    Sometimes noisy due to trains right outside.

    9.2

  • Anonymous
      United States of America
    June 17, 2014

    I liked the roof top

    I didn't like the late night party on the roof top, couldn't sleep, to loud.

    6.7

  • Karly
      Canada
    June 17, 2014

    Perfect location and the friendliest, extremely helpful staff always pointed us in the right direction whether it was guiding us to the best deep dish Chicago style pizza joint or the perfect little jazz club.

    For such a prestige hotel I was very disappointed that they did not offer free wifi in the rooms. Also, their Buisness Centre charges $5 per 10 minutes of internet use and $1 per printed page! Wifi was included at every other hotel I stayed at while I was road tripping across the states and we were paying almost triple the price for The Wit. It should be available in each guests room especially considering it was free in the lobby and on their rooftop patio.

    9.2

  • Stanley
      United States of America
    June 15, 2014

    Right in the heart of everything going on in downtown Chicago! Staff was super nice and exceptionally knowledgeable about Chicago.

    Our room was right above the Elevated train. But, we got used to the noise after a couple of days. And, what do you expect for downtown Chicago. It's a noisy place!

    9.2

  • Anonymous
      United States of America
    June 12, 2014

    Location

    Problem with my bill.

    8.8

  • Jason
      United States of America
    June 8, 2014

    I really like the location

    I didn't like the other buildings blocking my view

    9.6

  • Terri
      United States of America
    June 7, 2014

    The location was great, the staff at the front desk was amazing. The process to check in and out were easy.

    The beds and pillows were very uncomfortable. There was nothing special or fancy about the rooms for the price I was charged. Wednesday we were treated very poorly on the rooftop lounge. We were with a small wedding party, Adam, the manager was very kind and seated us. About 30 minutes later we were made to move very rudely by another gentleman in a black suit. He offered to seat us in the cabana area for $100 per person. Very rude and unaccommodating.

    5.4

  • Michelle
      United States of America
    May 27, 2014

    Loved the location

    Was a little pricey compared to other more established hotels

    7.5

  • Willette
      United States of America
    May 27, 2014

    Location was great. Aesthetic was to my liking. Roof top lounge is convenient

    Didn't like being carded to enter my hotel, particularly during the lounge hours.

    8.8

  • Scott
      United States of America
    May 9, 2014

    We loved how romantic it was, the cookies, and the location.

    We didn't like how every table on the roof was reserved. We were really excited about going up there but there was no place to sit. After walking all day, we just wanted to sit, and that sadly, wasn't an option.

    9.6

  • Scott
      United States of America
    May 7, 2014

    Friendly, helpful staff. Excellent atmosphere. Acceptable amenities, for the location and price.

    Would have liked a better dinner menu.

    9.2

  • Kasie
      United States of America
    May 6, 2014

    Friendly and accommodating staff. Modern rooms. Super clean. Great view. Walking distance from most tourist attractions. We didn't need to drive or take public transportation the entire time. Valet was secure. State and Lake Tavern. Early check-in. Non-guests who were visiting the Roof took a separate elevator a part from the guests, so the extra people didn't hinder elevator wait times during its open hours.

    10

  • Vanessa
      United Kingdom
    April 30, 2014

    Loved it all. Breakfast and all meals were fantastic. Room really comfortable, location brilliant. Everyone really helpful, considering it was our first time in Chicago.

    It would have been nice to have wifi in our room.

    10

  • Seth
      United States of America
    April 29, 2014

    The location and amenities were top notch. There were a few minor things a bit off in the room (i.e. missing rods for the blinds, bathroom door off track, temperature gage not working properly…) but overall the experience was great.

    8.8

  • Gary
      Canada
    April 26, 2014

    Just about everything

    The internet access in the business office is a pay as you go service which is supposed to be free but is not really free. I just discovered that I was charged 3 times for the so-called free access for 8-9 minutes. This is the only hotel that I know that uses this silly service. Please get rid of this company and just install free access terminals.

    8.3

  • Renata
      Brazil
    April 22, 2014

    Location, Facilities

    10

  • Jarret
      United States of America
    April 21, 2014

    Staff was really great. Danielle at the front desk went out of her way to make my family feel welcome.

    The 2nd floor area that was a great area for catching up for a couple of hours on work email was blistering hot. It must have been 15-20 degrees warmer than the first floor below it.

    9.2

  • Nick
      United States of America
    April 16, 2014

    Atmosphere and staff was excellent.

    10

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