Hotel LOLA  

Everything: our stay was really awful at Thirty Thirty Hotel, I think the worst hotel we have ever visited. First day: the reception changed our room because of dirty sheets, there was a lot of hair and stains inside the bed. Third day: before going to sleep we heard some noises under the bed and looking better we found a m o u s E. My girlfriend was really scared and, another time, the reception changed our room; they offered us two free nights and a breakfast but for us it's impossible to forget what happened. What is more generally the cleanness of all the 3 rooms visited wasn't good and some days they give us some towels which were not cleaned. We will never return to Thirty Thirty Hotel.

The hotel staff were all very accommodating. I received help getting my babies & all our bags out of the car & up to our room. They were kind enough to bring a fridge to our room for my daughters' milk, free of any additional charges. Almost all NYC hotels charge for all extras. They gave us directions to a few nearby restaurants we wanted to try. & lastly, they kept our bags even after we checked out, so that we could get more done without having to get our car from the garage. Had a wonderful stay. Will return.

We asked for a non-smoking room. The room was lovely, but stunk of stale cigarettes. So bad in fact, that all my clothing (unworn) from my suitcase smelled when I got home. Also, was not made aware that they were undergoing construction throughout the main lobby of the hotel (I guess that's why we got our room for such a great price:). I also wish they would have a ramp out front. When we checked in, they didn't mind allowing me to use the entrance for the handicapped. However, when we checked out, I rang for assistance & the gentleman was hesitant to use his key to let me use it. He suggested I pick up my double stroller with my twin daughters in it & carry them down the stairs.

Very well renovated, the new décor is attractive, although a little dark in the entrance/lobby. The staff are friendly and approachable. The rooms were clean - we got moved from the 4th to the 12th floor (same room type) which had a better view and a slightly larger bathroom. The standard rooms are not massive, but actually we didn't spend much time there because we were out all day seeing the city. They have brand new memory foam mattresses which my wife loved but I don't personally find that comfortable - it's personal taste. The bar downstairs is very reasonably priced, and the staff are happy to bring your drinks to you if your sitting on the sofa's rather than at the bar itself. Please note, the renovation means that it is being re-named to Lola, and access is currently from 29th street.

The corridors/landings were slightly smelly, but nothing worth making a fuss over; it never smelt in the rooms.

Location & price

Size of the room

The rooms were clean and the beds were comfortable.

The air conditioner is so loud you cant sleep. The safe did not work.

Very good and nice room for your money! Bathroom was clean, new and modern (like the bedroom) and relatively large. The bedroom is a bit more tightly spaced, but adequate. Would definitely stay again. Convenient central location too. Recommendable!

Staff was a bit stressed and/or chaotic at times. Maybe a bit understaffed or inefficiently managed? They were friendly enough though and we experienced no problems, so really not a lot to clomplain about.

The Hotel has an excellent location. 2 Blocks away from the subway, Starbucks and a nice bakery to have lunch right around the corner and good price. The room is okay, a bit small if you have lots of luggage ( as I did), but the bed was confy, the bathroom is modern, clean and nice shower to relax after walking all day long around the city. The front desk employees are proactives, friendly ( except the girl in the night shift and the bellboy). Overwiew: Me and my mom enjoyed our stay at Thirty- Thirty and I highly recommend the hotel if you´re looking for fair rates ofr the service offered.

A very nice hotel, I would stay here again

Location.

The horrible noise of air conditioned. The windows you can't open. The matresse. The obscurity.

Hotel pretty well located. Nice design lobby, but dark.

We had a horrible stay (begining of January). The staff was not nice and not helpfull. The concierge leaves at 8:00pm, so no chance to have any reco or help for the evening. Our room was ok, but the view awful. Our window shades were always closed, because there is a building (100m) in front of our window. The hotel was pretty noisy, because the redesign work was still on. The Fitness was not available and the guests needed to go to another place 2-3 block fare away from the hotel...not really convenient in winter. I really don't recommend this hotel! A shame for the price that we paid.

Very friendly staff, great room and good location

Excellent front desk staff. Very welcoming. Jr Suite large and comfortable. Could have used a shelf in the bathroom for toiletries and a hook in the shower for towels.

The hotel has a fun attractive lobby and bar. Rooms were clean and comfortable. Staff was kind and helpful.

Could not find coffee in am. No room service or simple solution.