Thompson LES  

We liked the design of the hotel very much. The swimming pool was the reason for us choosing the hotel as we were travelling with young kids. The staff was very nice and helpful.

Not much on the minus side; but only one computer for visitors at the front desk. Would have been nice with more computers around and why not free internet at the hotel? The reception is small and has not many places to sit. We would have liked better open spaces with E.G. tv and a computer just above the reception to make that place more alive. Now it was mostly empty. We were four persons in our room with jetlag problems and would have appreciated a place to go watch tv or just to catch up with news on internet when some of us were sleeping and some of us were awake in the middle of the night, not to disturb the sleeping ones.

Nice atmosphere, good design; please change the same movie that has been playing in elevator for years!

Comfortable bed. Nice shower

Kudos to the Staff ! All very attentive, pleasant and accomodating. The hotel's design of the public and private areas provides for a very sedate hideaway after a busy day in the city. Then on to a night in the 7th floor lounge. My room was missed for a turn down on my last night, but was professionally rectified by the manager on duty. Thank you.

The service was incredible. Thank you!

There was no area for our big group to gather besides the restaurant.

The location was great. Staff was friendly and helpful.

The hotel was small and manageable. We checked in easily without hassle. The room was great, small but nicely appointed. It's in a great area, lots of delicious restaurants, shops and there's a subway station right across the street. Overall a great experience would stay again.

Room was great- large for new york and well-designed. Subway and bus right across the street. Staff was very sweet and eager to please although not always effective Downsides - no coffee maker, and the late Saturday night party crowd was pretty noisy about 4 am

Staff was noticeably friendlier then at other hotels in nyc we have experienced. On Monday morning I got back, my hands full, from picking up coffees next door, when the asian gentlemen jumped out from behind the reception and held the elevator door open and inserted the key and pressed my floor button. Well done. In addition, the king junior suite was spacious, especially for the money we paid. We will be back for sure. Thank you.

Area where hotel was located was horrible, the staff was mildly rude and it was a nightmare to park.

Great Service and polite staff. Comfortable rooms and good value.

Location and staff

Price range is a bit high

Conveniet location-across the street from a subway station, and walking distance to the Village. The staff is very nice. The room is clean and is large. Sleek interior design.

The beds are hard and not comfortable. Also no coffee maker in the room. Internet is $15. We went to to the 7th floor to have a breakfast, and had American style breakfast. The only food choice they had was scrambeled egg and bacon. The egg was hard, dry and cold, and the coffee was luke warm. $15 included just that ( egg, bacon and coffe or tea). Terrible breakfast. Holiday Inn/Comfort Suite type cheap hotels do much better than that. We were very surprised. So starting the next morning, we went to the coner deli to get coffeee and breakfast.

Great kiehl's toiletries, convenient location, comfy beds and fluffy robes

Needed slippers on the wood floor, thankfully I brought my own.