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Smoky Mountains Inn & Suites - Cherokee
344 Seven Clans Lane, Cherokee, NC 28719 – Show map
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11 properties in Cherokee
Including hotels, apartments, villas and more.
526 verified reviews
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Smoky Mountains Inn & Suites - Cherokee's staff speak: English
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Indoor Pool (all year)
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
24-Hour Front Desk
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children or adults stay free of charge when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Smoky Mountains Inn & Suites - Cherokee accepts these cards and reserves the right to pre-authorize your card prior to arrival.
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You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 526 reviews
Show reviews from:
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This Cherokee hotel is a 5 minute walk from the Harrah's Cherokee Casino and provides guests with a limited shuttle service to the casino.
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On Route 19, less than a 15-minute drive from both Cherokee and Bryson City, this Inn features individually decorated rooms with automobile themes. The Great Smokies Railroad is 6 miles away.
Score from 37 reviews Excellent
The location and the staff were excellent. The room was clean.
I did not like the way the bathroom opened up into the room. I was not impressed with the sliding door into the bathroom and the hallway was very hot.
I thought I got all of the ammenities that I usually pay more for. There are also lots of activities besides the casino and the national park.
No Coffee Pot
No microwave in room
Everything else was grt n enjoyable
wish would had a better selection for breakfast-no coffee-no english muffins
Rooms were clean and good size.
No ice machines were working. They told us we could go down the road to a store to get ice .
The front desk help were great in getting us two rooms together and giving my mom a room with handicap access.( She has trouble getting around.)The breakfast the next morning was pretty good also.
Clean, and good size room.
Breakfast very poor. Soaps and Towels very thin. Decor older. Not like ran 8 assigned.
Location to town was good. Nice shower with good water pressure.
Got there to check in around 2:30 and still had to wait until 3:00. And it was 3:00 o'clock, not a second earlier!
Friendly staff and clean.
Staff were nice Place was clean Great location Well kept pool
Breakfast (both biscuits and gravy) were cold. No meat. Better to go to Granny's and pay for a buffet. Bed was uncomfortable Wifi was slow No closet No Tub
Clothes to downtown
The guy at front desk needs to go to take classes about customer relationship he is rude. Breakfast not good at all
Location was great!
Beds were uncomfortable.
convenience price cleanliness
shower was'nt hot, lukewarm beds were a bit hard
Got there at 2:pm from along travel and they would not let me check in early
Location, appearance, room was clean on arrival.
Room wasn't cleaned the second day, only used towels replaced. Oh! need take toiletries especially soap. Breakfast, first time ever that everyone shared condiments. Large cream cheese, jam, butter shared by all. Did not partake!
The staff, beds and pillows
The small bath and end table.
Bed was comfortable.
Bathroom towels were rags. Too hard to climb into high tub, no grab bars. Soap too small. No individual containers for breakfast items, I.e. cream cheese was 8 oz.everyone had to use from one package.
No WiFi, food was lame, restroom setup is lousy, pillows were too small.
Size of room, queen beds, indoor pool.
Desk clerk was not friendly Free breakfast was very limited (we stayed at a Ramada in Asheville for the same price and they had a fantastic breakfast). WIFI was iffy. Tiles in bathroom had fallen on floor.
I liked everything. The indoor pool, and hot tub along with the outdoor seating. The breakfast was good and the staff was friendly.
Lazy gut at the front desk . Breakfast was only for one morning . The other three days was tost and juice .
Bed was real comfortable air conditioner worked well
Water pressure was too low swimming pool needs to open at 8 or 9 am daily breakfast area was too small, food wasn't great wall too thin - could hear other room's tv
The Sunday morning breakfast.Excellent biscuits, sausage gravy and more.
Availabilty of ice. Monday morning breakfast.
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