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Newest reviews for Town and Country Resort Hotel and Convention Center

  • John
      United States of America
    September 4, 2014

    Ease of parking by room.

    Registration process for room.

    7.9

  • Rheanna
      United States of America
    September 3, 2014

    location and pools

    the room only had a swamp cooler

    5.8

  • Sabrina
      United States of America
    September 2, 2014

    NOTHING!

    The room was disgustingly dirty. Hair all over the bathroom floor and tub from previous guest. Hair in the sheets. Urine on the bathroom walls and the room smelled like a dirty clothes hamper.

    3.3

  • David
      United States of America
    August 26, 2014

    Shops were close by and get a few things if need

    The room didn't have a table to work on, parking is only available if you can find one

    7.5

  • Chaleena
      United States of America
    August 14, 2014

    The balcony was convenient, and the room was clean

    Front desk is rude, they acted as if the questions we had were an inconvenience to them. Parking was terrible for an extra 14$/day and not convenient. When we checked in, it took like 25 minutes... Ridiculous. Won't stay again....

    5

  • Robert
      United States of America
    August 13, 2014

    Was not there long enough

    Resort fees didnt much like a resort to justify the fees

    5.8

  • Anonymous
      United States of America
    August 12, 2014

    The hotel needs lots of upgrades.

    2.5

  • Mike
      United States of America
    August 12, 2014

    We had to pay for parking?????

    5.4

  • Georgina
      United States of America
    August 11, 2014

    I liked everything. Friendly staff, near stores & wonderful view.

    10

  • Carmaleeta
      United States of America
    August 10, 2014

    Staff was professional and helpful. Hotel is located in a very central area and the hotel provides shuttles for locations surrounding the hotel. Clean

    Rooms are outdated and old. Bathrooms (although clean) need to be updated as well. Extra fees not listed at time of booking like $40/day incidental fee which is returned at checkout but it would still be nice to know up front

    7.1

  • Eloisa
      United States of America
    August 10, 2014

    Nothing

    Everything! I had 3 kids with me and my self and my husband I had reserved a room with 2 queens and they put us in a room with two doubles my baby had to sleep in the stroller because we didn't fit and he was cranky at 3 in the morning my drunk naighbors decided they were going to fight you could hear everything. The picture on the website look nothing like the room or the resort it is soooooo outdated. I would never in my life stay at the so called resort again. I don't even know how they got the rating they have.

    3.8

  • Anonymous
      United States of America
    August 10, 2014

    Staff, bed, room appearance, freeway access, room service, dining options and prices

    Nothing to note

    9.2

  • Miguel
      United States of America
    August 9, 2014

    The place has been there for a while. It is clean comfortable and suited our needs. It is close to everything we wanted to do and very accommodating. The grounds are well kept and rooms are fresh and cool.

    My only drawback is the lighting over the bath sink. It's located behind your head while shaving so it makes it hard to get a clean view.

    7.9

  • Jose
      United States of America
    August 8, 2014

    The swimming pools and all the landscape, patio furniture..

    No microwave,and fridge..

    7.1

  • Diana
      United States of America
    August 6, 2014

    It was a place to stay Felt safe and comfy Cleanliness Decent location Nice facility

    Very basic motel; nothing fancy Some staff is unfriendly

    5.4

  • Anonymous
      United States of America
    August 6, 2014

    Parking was terrible. It took us 1 hour to get a spot. I understand that there were 2 weddings that night and that this might have been the reason.

    7.5

  • Katee
      United States of America
    August 6, 2014

    I liked that the room was next to a garden. Cute room. It was located very close to where we were going. Staff was very nice and pool and spa were very clean.

    Thought the pillows and bed weren't all that comfortable. Also, I thought we were going to pay $139 plus taxes and I ended up paying $186. There were 3 $14 fees that I wasn't expecting. The girl at the front told me the "leisure" fee was optional, yet when I called the front to double check, the lady I spoke to said it was not optional and we would be charged whether we drank the waters and coffee or not. We also did not use the Wifi, the Spa services, or the shuttle that was part of the $14 charge. Was not expecting a $14 parking fee and a $14 occupancy fee. Although I still would recommend it to others, I would tell them my experience first before they booked a room.

    6.7

  • Gary
      United States of America
    August 5, 2014

    Room was clean

    Booked online at booking.com. Booked a king bed room. None available at check out. Given $6.00 credit on parking. Don't know if we didn't get the king room because we did not book directly with hotel. Also asked for a late checkout and the lady at the front desk was rude. Said no way as they have a lot of people checking out and checking in. Called at midnight and got the late checkout with no problem. Late checkout was for noon instead of 11:00 a.m.

    7.1

  • Marco
      United States of America
    August 5, 2014

    The location the room and the location again

    530 am people smoking and talking loud in front of our room even when their room was 2 doors down my baby woke up because of the cigarette smell asthma attack open door and told them to keep it down but no luck my daughter could not go back asleep

    6.7

  • Ava
      United States of America
    August 5, 2014

    Location. It was close to activities in San Diego. Restaurant's on site.

    Too much $$ for such an old rundown property. I would only stay again if I just couln't find any where else to stay. Only place to eat Sunday morning was one cafe. No where on site to have an adult cocktail until 4 p.m. on Sunday. If I am staying at a "resort" I want resort treatment and this was far from it. Just because they have a spa doesn't make it a resort. It's just a really large hotel.

    5

  • Gina
      United States of America
    August 5, 2014

    The bed was comfortable

    Front Desk Staff Housekeeping room was filthy Furnishings old, dated, dirty looked like they were purchased from a second hand store when we were told the tower was recently renovated AC leak all night drips that caused me to slip on the floor in the middle of the night Told this property is like the Paradise Point which it is not even close. I would not call this a resort at all Front desk is rude. They said there are 700 people checking in and 700 checking out. I felt sorry for the 700 checking in.

    3.3

  • Shannon
      United States of America
    August 5, 2014

    The grounds are beautiful.

    Hotel now charges resort fees. That covers the coffee in the room, which is not high quality coffee, two small bottles of water in the room, shuttle to a few locations, \10% off salon services, coffee in the lobby, and wifi. The problem is that the WIFI only worked outside the room near a gazebo, there were no waters in the room when we checked in. We didn't really use any of the services but we paid $14 daily for them. Also parking can be a problem. It costs $14 daily but can be very difficult to find a spot anywhere near your room.

    7

  • Anibal
      United States of America
    August 5, 2014

    Starting from the false fire alarm incident, to the bottles of water that the hotel provided us and were left right next to the toilet (they were closed and sealed but still, it's kinda insanitary). I understand and agreed to pay extra for the parking, it's only $14 bucks, but they should at least designate a single spot since we have paid for it, thanks to that I had to walk like 10 min from were I left the car to our room, carrying my 2 yr old daughter, with our luggage and under the rain. The room windows were really but really dirty. I'm not saying that it was a really bad experience, but we could of had a better opinion of the hotel. Based on that, for my next San Diego trip I will stay in a different hotel.

    5.4

  • Michaela
      United States of America
    August 5, 2014

    Great location- close to beaches, restaurants and malls.

    Don't book the cheap rooms as you get what you pay for in quality and neighbors.

    6.3

  • Scott
      United States of America
    August 5, 2014

    Location to zoo

    Room was not ready, some staff was rude, facility was old. fire alarm went off. overall bad experience. will not return.

    5

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