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Newest reviews for Travelodge Inn and Suites Jacksonville Airport

  • Jennifer
      United States of America
    August 26, 2014

    Clean, comfy, everyone was so nice. Price was great.

    TV was outdated and fuzzy. The wifi was so bad. So slow and not much of a cell signal on my smartphone.

    9.2

  • Cleopatra
      United States of America
    August 11, 2014

    Bed was extremely comfortable

    Carpet needs to be cleaned

    7.9

  • Dianna
      United States of America
    August 5, 2014

    The wifi sucked

    9.6

  • Connie
      United States of America
    July 22, 2014

    when our room didn't have air conditioning and my partner went and complained we were upgraded to a great room that was the best part of the two nights left we had to stay

    at first when we complained about the first room that we stayed the first night they kept giving us the runaround. The aircondition didn't work the wifi didn't work and he spoke to 3 people then finally the next day we got the upgraded room which was great

    8.8

  • Rose
      United States of America
    June 29, 2014

    They charged for airport shuttle. My husband uses a cane and they did not have bell to help us with luggage

    5.8

  • Keenan
      United States of America
    June 25, 2014

    Good for the price, clean, and good location.

    7.5

  • Ty
      United States of America
    June 20, 2014

    Location off of 95, and location from things.

    Only had 3 pillows. Pillows were extremely terrible. Tv didn't not work properly. Hair on towels. Anything could crawl n room with the gap that was on the door. Didn't seem safe with quality of people staying. Seemed as though people were living there. Felt very slumy. WiFi was poor. Bed was terrible. I was expecting to see a drug go down is the way I felt.

    5

  • Brian
      United States of America
    June 17, 2014

    I liked the ease of access to the interstate.

    Lack of customer service. Our key card was programmed 3 separate times and still didn't work. They then asked me if I knew how to use the card. I was overcharged for the room and had to pull up my booking.com reservation to prove the rate I booked at. I was then told it would take 7-10 days to reimburse me. Just horrible customer service. I was only connected to the wifi for about 10 minutes before being kicked off. Which was ok because it was slow anyway.

    4.6

  • Terry
      United States of America
    June 3, 2014

    Breakfast was ok, There was ample parking

    Pool was green and not open to use, Door key never worked always had to go to office to fix it, Carpet in room had a chunk missing, T.V had bad picture

    3.3

  • Rachel
      United States of America
    April 30, 2014

    Waffles at breakfast, large room, shops nearby.

    WiFi was rubbish, we were not able to get online at all!! Had to go to Starbucks. Also there were a lot of shady characters just hanging around (I get the impression some might live at the hotel), this hotel felt dodgy. Plus the pillows were terrible, very lumpy.

    6.3

  • Keisha
      United States of America
    April 29, 2014

    The location

    The room was dirty,I had blood on my sheets,dirty washcloth hanging in the tub,hair in the tub,dirty cups in the room. I was very disappointed and grossed out.

    3.8

  • Donna
      United States of America
    April 28, 2014

    Had a great time .Would stay here again. Great value and great service

    9.6

  • Ibrahim
      United States of America
    April 26, 2014

    Close to the airport

    The lady who was working was very rude.she didn't care about customer service at all I will never go back to that motel.

    3.3

  • Karen
      United States of America
    April 24, 2014

    Close to airport and offered shuttle service

    Could have used a GOOD cleaning. There was something black on the bathroom fan, not sure what that was. Smelled musty when we opened the door.. Could use some updates as well.

    5.8

  • Anonymous
      United States of America
    April 18, 2014

    The room I was assigned, just had the carpet shampooed so it was wet and the furniture was on the bed. It took 3 trips at 1000 PM to get the key, keyed correctly to open the door.

    8.8

  • Anonymous
      United States of America
    April 3, 2014

    Price And Location, Very Friendly Staff.

    9.2

  • Anonymous
      United States of America
    March 31, 2014

    Inexpensive, adequately clean and confortable room

    WiFi unreliable, work sometimes at other times could not make connection, noisy area

    5.4

  • Anonymous
      United States of America
    March 30, 2014

    Phone was broken our door looked as if it had been previously busted in. The phone was busted. There was old blood on the sheets. There wifi didn't work. We called to complain but were given no resolution.

    5

  • Thomas
      United States of America
    March 26, 2014

    clean

    older place loud at night

    7.9

  • Carol
      United States of America
    March 23, 2014

    We just needed a quick overnight stop on I-95 and this was right off the interstate near the airport--very convenient. The room had been refurbished and was quite nice on the ground floor facing the pool.

    The noise from the highway is constant, even at the furthest rooms from the road, but with air conditioning and sound machine this was not a problem. However, people passing outside or going up the stairs to the second floor didn't realize how much their voices carry.

    8.3

  • Iurii
      Ukraine
    March 5, 2014

    -price; -location.

    -WiFe was not available in the room.

    8.8

  • Linda
      United States of America
    March 3, 2014

    Clean room, comfortable bed, great location and better than continental breakfast. Overall, a great value for the money!

    Wish breakfast hours could be extended until at least 9:30 A.M.

    9.2

  • Norm
      United States of America
    January 7, 2014

    Over shadowed by issues

    We had arrived late after long day. After checking in and given room, and going to same, we began to unpack for our nights stay. Room was 2 double beds. Pulling bed spread back exposing pillow. Pillow had yellow stain from something that had spilled or who knows what on it. Also was a toothpick. Gross! Taking pillow to front desk, clerk switched out pillow and apologized for condition. Requested another pillow advised that was all she had was the one. As trying to wrap up the day, we also discovered the room was infested with ants. In the morning going up to let the front desk know of ants. Same front desk clerk was working the desk yet from night shift. Advising of situation. She advised that she could help us by giving us 10% off our room rate. Really?? I would have thought in light of our problems and cleanliness or lack of in the room a no charge would have been appropriate. Being a Wyndham member I would have thought of better arrangements.

    3.8

  • Anonymous
      United States of America
    December 3, 2013

    Near I-95 and mall.

    Heating smelled like smoke. Room looked unclean and unkept. Carpet looked dirty.

    3.8

  • Paula
      United States of America
    November 21, 2013

    it was clean!!!!!

    By the looks outside I was concerned about the cleanliness.

    10

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