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3401 Bay Commons Drive, Bonita Springs, FL 34134, United States of America – Show map
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245 verified reviews
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Trianon Bonita Bay Hotel's staff speaks: English
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Outdoor Pool (all year), Sun Deck
Golf Course (within 2 miles), Fitness Center, Hot Tub
Food & Drink
Bar, Restaurant with Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Express Check-in/Check-out, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Fresh Market (0.1miles)
Bonita Bay (0.1miles)
Imperial River (0.1miles)
Gulf of Mexico (4miles)
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One additional older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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The balcony. And the outdoor bars/restaurant was awesome. Food was great!
Personal preference I suppose but pillows were too squishy.
Everyone one of the Trianon staff we met and served us were friendly, gracious and made us feel welcomed. Staff were the highlight of our stay.
A beautiful structure nestled in fine amenities
For a first timer, it was very difficult to find. Even with the use of GPS navigation.
Large, grand hotel rooms. Wonderful location in the heart of Bonita Springs.
I booked the hotel and then started reading all the recent reviews and was regretting my choice. The reivews were not good. I tried booking at other hotels, but didn't have any success. I am glad the other places didn't work out. The hotel staff we came in contact with were very friendly and helpful. Hotel was clean, grounds were beautiful and location was great!
The Staff was very pleasant. Nice location and pretty property but needs renovation to stay current . This hotel has so much potential but just isn't up to date and misses out on a lot of details .
Rooms are outdated, lighting is terrible, unhealthy/unimaginative Continental breakfast . Beds are very uncomfortable, only about 4 hangers in the closet, noisy refrigerator, no extra blanket . $2.00 charge just for a small cup of coffee at their coffee Set up, to-go cups not available.
Liked our room,it was quite and clean. We like the location
Walking distance to my destination.
Front desk person not welcoming. Pillows uncomfortable. No full breakfast. Rundown appearance.
Location for out purposes was perfect. Staff was competent, friendly and always helpful. Lake House was a delightful, informal dining option, but there were several more formal options within easy walking distance of the hotel.
Hotel served a continental breakfast that was satisfactory but nothing special and always the same.
Service was excellent! Our grandson and granddaughter were both ill during our stay and your staff were wonderful. They were very efficient in cleaning and helping with clean sheets, comforters, etc.
Nothing, really. The price was a little high as we spent north of $600 per night, but everything worked out well.
Convenience of location, breakfast buffet for $7.
Decor in need of an upgrade.
Could use updating but especially better lighting! Much better room than our last stay//
The lakeside restaurant was terrific
Great location but horrible coffee at buffet & in room
Liked the Lake House and the staff was great. Really liked the location and décor of the hotel.
The continental breakfast was the worst. Warm milk, bread was stale, pancake maker was broken the entire time, coffee was warm and full of coffee grinds. It was just very very poor.
Reception was terrible had to stand next to bedrrom window to talk on cell phone . Internet connections also poor. Coming and going reception
Setting and decorative style. Good location and handy to many things. We used to live in the area and thought it would be nice to stay here.
Hotel desk staff totally unfriendly, unwelcoming...could care less if you were there or not. No explanation about what might be a available at hotel. Hotel offered no coffee/tea/water in lobby. Continental breakfast available for a fee which is OK but not the best way to encourage return business. Room nicely appointed in a traditional style. Bed had comfy memory foam topper but mattress underneath hard and creaking...both of us had sore backs in am. No extra roll of toilet tissue in bath. The Lake House casual restaurant was pleasant enough but service was extremely slow even though it wasn't really that busy. Food was good once our order was taken. I think the hotel needs new management or a refresher course on customer service skills. Left a bad feeling with us...won't go back, not even to the Restaurant.
All of it
none of it
Nice hotel and rooms
Staff unfriendly.....so see this a lot in Florida, to exepensive no value for money.
Nice room with XL bathroom. The poolside restaurant and bar was enjoyable. Continental breakfast was a good value and the gentleman overseeing it seemed to know his regulars which was nice. Staff at the pool side restaurant/bar was also very nice.
Pool was not inviting, dirty. Pool side tables were filthy as was the outside patio furniture on our terrace. Our outside terrace was littered with animal poop, looked liked rat poop to me but who knows what it was, I wanted to but couldn't sit out there and putting anything on the table was out of the question. We were there 3 nights and it was never cleaned nor did I complain. The outdoor fire-pit is nice but the odor of gas was overpowering and nauseating.
I did not like the breakfast being charged for, include it in the room charge. The room had patches on the wall and the clock did not work - did not report it cause I thought I fixed it. I was dispointed in the room but because of the comfort of the bed and the decorative lobby I would assess this hotel at 2 1/2 star but not more. Shower caps were not in the room. My trip included a stay at the Holiday Inn - I would rate that 4 stars compared to my room the Trianon. sorry I think I' entitled to an adjustment in price.
Friendly staff. Great location for us.
Lake house for lunch & drinks & room was very nice
Why charge for breakfast? At the price of the hotel it should be included. It was poor pr even if it cost a modest $6.99. Management needs to consider what other hotels in a similar price bracket offer guests.
The balcony, the refrigerator, the cleanliness, and large room
The continental breakfast was only adequate. Not much variety. Worse was the fact that it is no longer free. At the end of our stay they began charging $6.99 per person each day.
The ambiance, facilities, coziness of site, beautiful surroundings, location, all the wonderful people who work there, and oh so much more!
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