Trump International Hotel & Tower Chicago    

The staff was more than accommodating. They were very friendly and attentive to all of our needs and wants.

Just think its pricey

It's a home away from home for us. Staff is top notch, very helpful and friendly. Facilities are exceptional. Location is perfect! Rooms are quiet, well appointed, and comfortable.

Superb hotel. I wish all hotels had service like this. I'd recommend they stay there so they can learn what good service actually is because most don't have a clue. Trump in Chicago and Soho, New York have it down to a fine art.

Nothing

Great spot best location in Chicago River/Wrigly's building view was fantastic

Pricy $

staff professionalism, spa steam room and locker room amenities, room view, location, bed quality

price, sliding bathroom door in room, slow elevators, fold out bed quality.

Excellents Places

Staff are very welcoming and helpful. Hotel is really clean and comfy. Location of the hotel is amazing especially the view from the top levels is marvellous. The room was spacious and covered us all 5 adults and a kid. In house coffee bar was great they had nesperesso machines and the capsules were provided everyday. Hotel staff were helpful in finding us taxis while we wait in the lobby and it was really quick. Once we arrived they gave our kid a gift

Service and location

excellent lay out of the room

I was hoping to go to the top floor but was later made aware that only lower 1/3rd of the building is hotel. rest of the building is private apartments

The staff was extremely helpful and nice.

Housekeeping came around at about 10:00 at night wanting to know if we needed anything. This is a great idea but when you are traveling with young children 10:00 is a little late to be knocking on the door

Beautiful Hotel with fantastic service. The gym was magnificent, had everything. Pure luxury. Staff very helpful.

It was a great experience. I felt pampered which I love!! Great location for shopping, eating and running.

1) We like the design & decor in the room. 2) The bed is very comfortable. 3) The view is extraordinary. 4) The staffs in Conceige & reception are remarkablely friendly and helpful. The iPad design is a smart design especially for family like us. Ms. Ramsey is extraordinary helpful & friendly. The hotel should be proud to have her as a staff. She is the person to go the extra miles to make sure we are fine. 5) The bell personnels are also very friendly & professional.

Dining outlet - In my personal opinion, Trump should have more than dining outlet. I can't picture a formal & informal place blend together - Sixteen. I ordered my children's meal first to make sure the food can come first. But end up, the food arrived the same time as ours. My children were frustrated as they were so hungry. 2) There are NO place to hang towel in the washroom - I find it very inconvinent & no place to hide my cosmetic bags etc. 3) The housekeeping only gave 1 pillow when they setup my kids' sofa bed. They should know I have 2 boys - should be 2 sets.

Service is second to none. Also love the health club facility.rooms much larger than a typical downtown Chicago hotel.

Price. It's pretty expensive, but not a poor value if you don't mind paying for service.

The creature comforts were fantastic: the bed, the bathroom, the shower, the quiet, the windows, the turndown service, the view. The lounge had a fantastic and iconic view of chicago.

The wine was overpriced for what it was (we like wine). No bedside control for the curtains.

Staff very helpful.room was amazing

Nothing

Best Hotel in the US considering value for money Excellent staff Very good food at featured restaurant

Sushi ad Rebar not to recommend

Everything ! The Spa the room service, the dining, the views, the staff, the pillows!!!! The bed was the most comfortable bed we have ever slept on even better than our own !!! If your looking to pamper yourself this is the place!!!

A couple of things I noticed. While having a masage it is very quite with low lights and when they use hot towels the doors slamed which took you from totaly relaxed to alert. That should be worked on. The masage was gret otherwise. The pricing for services listed in the room did not reflect the prices charged? Seems odd for a Hotel so about details.

Just about everything was good. Large rooms, very comfortable, great beds, free internet

expensive breakfast and the breakfast staff were too attentive - too quick to take away plates etc. Made for a very unrelaxing breakfast

Everything was high level: staff, service, comfort, etc..

Loved the view from the 20th floor, the room was amazing, staff was wonderful & very attentive!

location

no smoking hotel

This is our second time to stay at the Trump. Our expectations were exceeded, the care and attention to detail well places this as a 5* Hotel. We had a birthday celebration when there and the occasion was nicely marked and appreciated. Would love to stay again should the opportunity arise

Nothing to remark - it was perfect !!

everything!!!!!