Best Western PLUS Tuscan Inn  

The bed and pillows were the most comfortable I've ever had in a hotel room. The staff were very helpful, they stored my luggage for hours and arranged airport transportation for me.

The location and staff were excellent.

I stayed in room 123 which was on the ground floor and next to the lobby. The internal insulation was great as I could not hear any noise coming from the hallway or lobby. However, the noise from the street and the cafe next door was quite loud. I would not recommend this room (although very conveniently located) to another guest.

It was a small and cozy hotel. The location was great, and the had a nice restaurant attached. The staff was helpful and friendly.

Wasn't anything I didn't like.

Location, cleanliness, helpful staff, liked the wine social hour. I would recommend this hotel to others.

Good Hotel. I booked it through smokers-united.com using booking.com The hotel had to honour my reservation with some reluctance. They had to do a deep clean of our room after 4 days and stated they will not have another smoking room any more in the hotel. So the smokers-united.com should be notified. The room service person for our room Christine was exceptionally proficient. They deserved her large tip at the end of our 4 days stay. Charles

Location and staff.

I did not like the surprise of the $25 hotel tax, and the $10 valet parking tax. Neither was disclosed until I check out of course!! I will not stay here again for that reason. That is nearly $40 unexpected dollars!!

Anja was absolutely wonderful. She was helpful, insightful and always accommodating. The wine hour is a wonderful way to meet other guests and or sit and relax, a pleasurable way to end the day and start the evening. The coffee in the morning is a relaxing way to start the day. The resturant attached has excellent food at a reasonable price and the staff are as accommodating and informative as Anja was. We had been in the usa for a month and this was our last accommodation - we are highly recommending it to our executive travel agent.

Convenience. It was close to my son's apartment. We also enjoyed the location of being close to the Embarcadero, Fisherman's Wharf, and the Marina district since we are big walkers and we enjoy walking in those areas. There was a problem with noise from construction in the lobby and the manager was lovely to us and gave us a free night. We would definitely stay there again.

We thought their new eco friendly tv remote was awful! Very hard to work! Frustrating when you wanted to watch tv.

The location for access to the wharf. We also liked the coffee/tea set up for early morning although we did not know about it until the last day. The staff in the reception area were friendly and helpful. The nearness to a shopping centre was also a bonus..

I would like a continental breakfast to be available as we found in a hotel in Hollywood where you toasted the bread/bagel and spread it with the butter and jellies available. Packets of cereals and fruit were also available. Everyone helped themselves and disposed of the cardboard plates and plastic cutlery, thus reducing staff time. However I realise that you want people to use the restaurant.

The Tuscan Inn was excellent, good location and comfortable room We were upgraded to a suite at no charge bonus. I would highly recommend this hotel to anyone

Despite the obvious renovations going on at the time of our visit we enjoyed our stay very much. Our room was clean and very comfortable. We appreciated the extra service the staff provided in circumstances they obviously found difficult. As small business people this meant a lot to us. The location is superb for people who are not experienced in travelling around San Francisco, with transport, shopping and the Piers so close to the hotel. We had a fun and relaxing time.

The location was excellent, nice and comfortable bedrooms, quiet hotel.

It doesn^t have breakfast, its a pitty!

I liked nothing at this Inn, except the fact that I was able to leave after a day.

The place is grotty, and shouldn't charge more than $60 per night for a room. It's a disgrace!!!! I will however tell all my friends that travel from ASIA NOT TO BOOK there.