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Score from 2224 reviews Good 7.4/10

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Grant Hotel

hotel Located in downtown San Francisco, in Union Square, this hotel is a 9-minute walk from Chinatown. A 24-hour front desk is offered and charming rooms provide cable TV.

Most recent booking for this hotel was 7 minutes ago

Score from 722 reviews Good 7.2/10

Newest reviews for Union Square Plaza Hotel

  • Rick
      Canada
    August 29, 2014

    Location and friendly staff.

    No air conditioning.....but really wasn't a big deal.

    7.5

  • Celine
      France
    August 28, 2014

    La situation Le charme un peu vieillot

    Le prix Le manque d amabilité de l accueil

    5.8

  • Matthew
      Australia
    August 26, 2014

    The location was great

    Wifi was ridiculously slow to the point of being useless. Small, airless room overlooking narrow, noise-filled courtyard.

    4.6

  • Anna
      Poland
    August 26, 2014

    The staff was really helpful, great location for good price

    The quality of Wi-Fi was poor, the room was really small, all the furnishings old

    7.5

  • Dave
      United States of America
    August 26, 2014

    The front desk staff were so friendly and helpful!

    This was very much as expected, not a new modern chain but clean, and a good value. If you are seeking luxury, this isn't for you

    9.2

  • Katherine
      United Kingdom
    August 26, 2014

    It was in a good location and desk staff helpful in explaining what was around

    Very dated decor and the window looked onto a brick wall

    5.8

  • Diane
      United States of America
    August 25, 2014

    Location was convenient to the whole city.

    Do not get the rooms on the alley side of the hotel as the restaurants below dump lots of glass which breaks and debris from each night into the dumpsters and the garbage trucks pick up around 3:00 in the morning. All of this is loud!

    7.5

  • Kevin
      Canada
    August 23, 2014

    Location

    8.8

  • Timothy
      New Zealand
    August 22, 2014

    Location

    Wifi was super slow

    7.1

  • Fred
      Philippines
    August 22, 2014

    Proximity to Union square.

    Too old a facility and lacks basic toiletries

    3.8

  • Janice
      Australia
    August 20, 2014

    Location - easy to get to the places you want to go. Staff helpful with bus numbers etc etc

    No tea/coffee making or breakfast- hotel surrounded by eating places though

    8.3

  • Caroline
      United Kingdom
    August 19, 2014

    - Fantastic location for Union Square. - Large sized room, cleaned everyday. - Affordable in comparison to hotels in locality. - With realistic expectations of what you will get, a very enjoyable stay. - Amazing breakfast across the road at Pinecrest...try the corned beef hash!

    - Hair dryer ..... Not powerful! - Some occasional noise outside in alley (e.g early morning trash collection) easily remedied by ear plugs if a light sleeper....it is downtown SF after all.

    7.9

  • Ian
      United Kingdom
    August 18, 2014

    Excellent location, very central. Good staff, helpful

    No air conditioning, bit dated

    7.1

  • Christopher
      United Kingdom
    August 17, 2014

    Great location - close to shops, Union Square and Tram. Very convenient.

    Views from rooms at back of hotel (ours) very poor - alleyway etc. No kettle or drinks available.

    7.9

  • Howells
      Nigeria
    August 17, 2014

    The rooms are good and the location of the hotel is fine

    The internet facilities is very poor

    6.7

  • Kyle
      United States of America
    August 15, 2014

    The location was prime! Close to a lot of touristy spots, good for a first time visitor! And for the price it was great!

    One of your front desk associates was not so pleasant when walking in! Wasn't inviting, also the Internet connection was slow!

    6.3

  • Anonymous
      United States of America
    August 11, 2014

    near union square plaza and cable car station

    no microwave oven, TV is not up graded

    3.8

  • Anonymous
      Argentina
    August 11, 2014

    Location is excellent, you're close to everywhere! I generally use hotels only to bath and sleep when I'm on vacation, don't really spend too much time there, so I look for price and location and this hotel was a great deal for me. The place is clean, it's an old building but is clean.

    It's a little bit noisy and internet is very slow, but I'll still recommend it.

    8.3

  • Dana
      United States of America
    August 10, 2014

    location

    very expensive but for SF downtown probably OK

    7.5

  • Ikbal
      Netherlands
    August 8, 2014

    The whole hotel was bad and dirty i will not recommend it to any one

    2.9

  • Anonymous
      Spain
    August 7, 2014

    Location

    The service was appalling. Whoever was supposed to be at the front desk offered no help at all. We went with a 5 months old baby and not only did they not help us open the double doors to fit in the stroller (they just sat idly, staring at us, while we struggled with the doors' rusty upper lock for minutes), but they treated us as if we were causing them trouble. On the second day, when I went to open the lock, the guy actually told me "you can't do that" (!). And the last day they even locked the lower lock too! That's just mean... Other than that, there was almost never anybody at the front desk. We never saw such an unhelpful staff, and never felt so unwelcomed. As for the rooms and bathroom, they are really small and not exactly clean (the last time they cleaned the windows was probably when they built the hotel). If we are paying this amount of money, we expect better rooms. One last thing, there is absolutely no option of getting any breakfast or water from a vending machine.

    3.3

  • Keitha
      United States of America
    August 7, 2014

    Location, reasonable, clean

    noisy at night - trash being dumped all night in alley

    7.5

  • Sandra
      United States of America
    August 6, 2014

    The price was good for the neighborhood and it was a great location. Shower was ok.

    Warm night; no a/c; only soap in room; no other amenities; room was fairly dark as there was a building right next to the windows.

    6.7

  • Kenneth
      China
    August 6, 2014

    Clean, comfortable bed. Central.

    Very noisy - the street had people shouting all night and internally it's noisy as well. Staff ranged from friendly (one guy) to indifferent to plain hostile. The wifi was pathetic - don't rely on it if you need it for work or anything as it is very poor. Reception is very scruffy - why can't they be bothered to make it look better?

    5.4

  • Saloni
      United States of America
    August 3, 2014

    The location is central but surrounded by homeless all over. Feel scared to walk around at night.

    Terrible racket made by homeless at nught.no tea coffee or air conditioning.

    5.8

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