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302 East 45th Street, Midtown East, New York City, NY 10017, United States of America – Show map
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127 verified reviews
They speak your language!
United Nations Apartment Hotel's staff speaks: Russian, Hebrew, French, Spanish, English
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WiFi is available in all areas and is free of charge.
No parking available.
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Russian, Hebrew, French, Spanish, English
3:00 PM - 9:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
There is no capacity for cribs in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 127 reviews
Value for money
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the location is excellent and the room was comfortable and accommodating
the lock on the entrance was spoilt and when you hear footsteps you were never sure if they were guests or someone else. it was accessible to everyone. for a whole week stay the room was not even cleaned once. At least clean sheets should have been given.
Location was good everything can BE done by bus or metro . For metro you have to walk 15 mn
The entrance was unlocked but the area is really safe - a lot of cameras .
Our apartment was very cold and we missed a room or similar where we could put our luggage when we left the room..
This apartment did not have a lift, and it was not said during the reservation. Big problem if you are on a chair or if you carry heavy luggage as was my case. The room, even being spacious, was, by no means of 500 Sqf as stated during booking.
No lift, smaller than expected, not even views on the street but just to an interior patio
No elevator or bag check
Great location, facilities, privacy.
Telephone response to questions was consistently very slow (e.g. only one staffer able to provide details on check-in was out for holidays, so could not get needed entry instructions until we already left home, request for fresh towels was honored, but more than a day later). Also note I was not happy with being on a fourth floor without elevator (although no problem for my husband...).
We booked two apartments for my wife's 50th birthday weekend away, the accommodation was ideal, in an excellent location. The rooms were clean and had all the facilities that we needed. The beds were comfortable in both bedrooms and there was an inflatable air-bed for use in the lounge area. Having read other reviews regarding the water, I have to say we had no issues in this area, there was plenty of hot water for everybody to get showered (we did not experience the hot water running out at all) and the pressure was fine. Yes, the main living areas could do with a lick of paint but marks on walls are only to be expected when the corridor is quite narrow and it has a very pale (off white) colour scheme. Would we stay here again?........definately!!
Unfortunately the bed springs were very noisy although comfort was not affected. The main door onto the street had a dodgy lock, I had to jam the lock into the door to prevent us getting locked out as the code system did not work.
Good location, less than 10 minute walk from Grand Central station
Poor facilities - I booked an apartment with a separate bedroomm for my 2 daughters but was provided with a studio apartment with no privacy. A similar setup in a more central hotel would have been cheaper. Their explanation for this was extremely poor & follow up emails have been ignored. Be careful when booking to ensure your requirements are fully met.
Location, Space, Kitchen facilities
Noisy bed springs, air con not working in one room
Nice room. Everything was perfect. A big terrasse really calm...
Only the location
This is really the worst "hotel" we ever had! From the outside it looks like a demolitionripe building, really old en dirty and there is no sign. We could not believe this was the hotel. There was nobody, there is no reception, dirty floor covering. The room was so bad! It was very stuffy, airco did not work, no hot water. our son had no bed, he had to sleep on an old couch. We got the creeps and left after 1 night, altough we booked 5! Don't book this!
great service, very kind good position
not exactly as picture on booking old building expensive for value
The decor inside the apartment was great. The bathroom well renovated. The aesthetics inside the apart are great.
There is no reception therefore no-one available to help at any time. Bed was sinking ship, Towels were not clean, needed some whitening, Single plate stove is not practical. It takes forever for hot water to come out. The corridor walls are dirty need paint. The entrance doors on each floor are used to hide brooms and mops
Excellent Location (close to shops, metro, attractions), safe, excellent wifi, when you arrive the apartment is properly cleaned (even if it needs some touch ups)
No front-desk (you never see anyone), only one towel each, no general instruction (if not for wifi, air conditioning) for ex on how to dispose of trash, no cleaning tool in case you wanted for ex to sweep the floor (after few days it can get very dirty-I'd like to have the option to do some basic cleaning if I wanted to), noisy at night (I think it was the air conditioning unit of somebody else, all night long - it was not noise from the street)
There was bugs in the room.
The location is excellent, the facilities are really great for the price. Don't look for luxury, but a decently confortable place for a week. And the staff was extremelly friendly and supportive.
The sofa bed was old bumpy and unconfortable even for a light young kid - avoid having to use it!
There is nobody to help you in a problem. The unlocking code was wrong and I had to try several times to open the suite door.
Location is good
We pay for a kitchenette badly implemented. There were bugs all around the apartment. Our room was no our room, luckily the cleaning person was there when we arrived, because there is no front desk. Before arriving I sent two emails, they didn't answer.
bug infect, should be fumigated no security chain no bath or hand soap, had to purchase dirty toilet no shelves in bathroom for toiletries no dish drainer refrigerator has not been defrosted for a year cheap furniture falling apart no paper towels, had to purchase the terrace was used as an ashtray no box springs under mattress it was a bad mattress no shower caddy one towel per person per week no dresser for clothes storage no one should ever have to stay here
We booked as three adults. When we arrived there were no facilities for the third person (no towels, no linnen for the bed, no pillow). We tried to make contact by phone but there was only a voicemail. In total we tried to make contact 6 or 7 times over the first two days and our call was never answered, neither did they call back. We found some linnen and a towel downstairs in the building, so we managed. After three days I sent an email in order to get contact and it was answered that we got fresh towels but they did not respond to the question about the missing facilities for for the third person. The fresh towels we did not get. At the end of the week we met the cleaning lady by accident and we asked her ourselves. She was very nice. So commununication with the office was very bad during our stay and I think they should have made an apology but they never ever reacted on our calls and emails about it, A pity!
The hotel can be considered central.
The rooms do not look like the pictures AT ALL. The building is old and the rooms are old and VERY dirty. The windows in the room do not close so the room is cold. There is no lift/elevator and no lobby so no one to help you with your problems. Since there was no lobby we had to take our luggage with us after check-out. The person who is supposedly helping does not pick up his/her phone. We had to leave our luggage to a locker company and pay extra money. Overall UN apart. was pretty upsetting.
Location was great for walking to sites as well as catching public transport. We were initially told because of double booking that we would have to move out after 3days into another apartment-but after further discussion they were able to change this so we did not have to move. Wifi was convenient. The cleaner was helpful
We were a family of 2 adults and 3 children under 10. Reception was difficult to contact-we had to leave many messages before any response Showers were lukewarm to cold-had to use bowls in sink which had hot water to bathe with!! Although we informed reception and were told that this would be fixed it was not fixed in our stay. There were no saucepans to cook in, not enough bowls or cutlery until we found a new pack at the back of There was no cleaning equipment the cupboard. Except one brush-until I found broom on the landing-there was no note to say that this is where it was We had to ask for linen change although we were informed that if staying for 5 days or more there would be-we had to ask for this. One night there was someone trying to get into the front door-they could not get in spent an hour shouting loudly and eventually threw something at the door and cracked it open-the door code has an asterix at the end which is not obvious and the door will not open without this. We discovered that the door to our apartment does not lock-even though there was a door access code. We could lock it from the inside at night but could not lock the door when we left during the day.
The local Turkish Restaurant on corner 48th on 2nd Ave.
Hallway, badly marked walls. Bathroom badly peeling and falling plaster from mouldy ceiling. No plug in kitchen sink, lack of glassware. Bedding linen was appalling, so thin, and old with stains. My husband and I gained a facial rash and infection to both cheeks after sleeping on your pillows. ? bed bugs or fleas. Over priced and certainly not up to 3 star standard as the website indicated.
4 flights of steep stairs, no lift. No clean towels or sheets for the whole week. Broken blind on bathroom window, easy to see in.. had to put towel to cover window. Broken lock on front door.Broken kettle.No way of getting into apartment. Nobody to meet us to get in,give us code.... travelling for 12 hours and had to beg cleaner to let us in. Never saw any staff for rest of week, no contact details left.
wi-fi access but not fast microwave
This is extremely expensive appartments for the "comfort" they offer. There is no reseption. And there were no stuff when we arrived. So we were very freezed before we get inrto the room. We couldn't get into the appartment as the room code was wrong! The rush of water was very-very low. We were offered only 2 sets of shampoos, despite the fact that there were 5 of us. And no toothpaste! So we were no happy that we ordered this appartments. Never will order again.
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