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Newest reviews for University Place Hotel and Conference Center

  • Jacob
      United States of America
    August 30, 2014

    Helpful staff. Small restaurant was good. Breakfast was fast but good.

    Needs maintenance.Listing was confusing. Was given a double bed, too small. They did change rooms.

    6.7

  • Doug
      Canada
    August 29, 2014

    Great Breakfast

    7.9

  • Christian
      Canada
    August 29, 2014

    location, breakfast, room size, hospitality.

    inside appearance: furniture, carpets, light fixtures, elevators need to be updated.

    8.8

  • Marilyn
      Canada
    August 28, 2014

    Price Location Quiet

    Mattress sunk in middle, both beds

    7.1

  • Anonymous
      United States of America
    August 27, 2014

    This hotel had a good breakfast and the beds were pretty comfortable. My son loved that it had a pool. which he didn't get to use as much as he wanted All the basics were provided and we didn't lack anything. We also rented our vehicle from Budget that is located in the hotel which was very convenient.

    There were a few things that would have bumped up the rating to excellent in my opinion. There was no fan in the bathroom, we had no Wi-Fi in the room that we were in and the elevator up to our room seemed a little scary at times. I wasn't sure if it was going to breakdown or not. Other than those few things our stay in Portland was great.

    7.1

  • Anonymous
      Germany
    August 27, 2014

    Pool, breakfast selection, nice location, reasonable price.

    Breakfast closes too early.

    7.9

  • Hans
      United States of America
    August 26, 2014

    The hotel is nicely located and is generally clean. However, it would need some updates soon. The furniture and facilities are coming into the years.

    The room lock would open only occasionally. Over the weekend I had about 30 trips between the front desk and the room, since the keys did not work, and the reception staff was slow in helping out. They rather provided me with a new set of keys every time, which in most cases did not work either. Further, the staff in the breakfast area seemed to be more concerned with getting the hotel guests out of the room and clean the tables than serving their guests. I had to intervene twice, when a staff member tried to pull the plate from in front of me, which I was visibly still eating from. Very strange. Some serious training necessary.

    5.8

  • William
      United Kingdom
    August 26, 2014

    Breakfast room disappointing.

    7.5

  • Patricia
      United States of America
    August 26, 2014

    Great location, good breakfast

    Mattresses vary from room to room. Some are too hard, some too soft and lumpy.

    8.8

  • Rae-ann
      Canada
    August 25, 2014

    Fresh baked cookies on check-in, lovely pool, clean room, fridge and microwave in room.

    9.2

  • Alain
      France
    August 25, 2014

    Pool Location Clean

    Breakfast quality, dark Breakfast room, No bar

    8.8

  • John
      United States of America
    August 24, 2014

    Continental breakfast was good.

    Bed, pillows, blankets weren't too comfortable. Toilet needed repaired.

    6.7

  • Anonymous
      United States of America
    August 23, 2014

    Breakfast as great.

    Carpet needed to be vacuumed.

    9.2

  • Renee
      United States of America
    August 22, 2014

    Spacious. Clean. Keurig in the room.

    Carpets were not swept well. Debris and wrappers. No complimentary parking.

    7.5

  • Anonymous
      United States of America
    August 22, 2014

    Clean rooms Nice pool

    Disinfectant used in room smelled like bad perfume.

    9.2

  • Ismo
      United States of America
    August 21, 2014

    condition of facility

    room was not cleaned by 430 pm

    7.9

  • Anonymous
      United Kingdom
    August 20, 2014

    Clean and big room. Quiet location, yet walking distance to downtown and waterfront. Rich breakfast.

    It was a bit overpriced, probably because I stayed during the weekend.

    5.8

  • Santokh
      Canada
    August 20, 2014

    Good location. Staff friendly

    Carpets in bedrooms and coridors need replacing

    7.5

  • Kelly
      United States of America
    August 19, 2014

    All personnel were extremely helpful, professional and friendly. Room was clean and comfortable. Free breakfast was very ample and offered a wide variety of items.

    Staff moved noisy things down the corridor too early in the morning.

    9.2

  • Anonymous
      United States of America
    August 19, 2014

    I loved the pool, and the complimentary breakfast was convenient.

    The room was extremely outdated and the bed felt as if I was sleeping on the floor.

    6.3

  • Frances
      Canada
    August 9, 2014

    Overall, good value for the dollar.

    We were unprepared for the loud music that took place at the pool for 6 hours on our last day there.. I wouldn't recommend the restuarant, service was extremely slow.

    7.5

  • Pamela
      United States of America
    August 7, 2014

    It was not too far from the Amtrak and had several bus/train stops available. Had a decent breakfast spread.

    Carpet was really dirty. Room - so-so. Staff couldn't give good directions about reaching from Amtrak to their place. It is really critical that staff know the modes of transport available to outsiders - among other things!

    5.4

  • Margaret
      United States of America
    August 6, 2014

    location, clean

    Staff did not seem to know what was going on although they were friendly. My booking.com reservation was not sent to the hotel, or at least they could not find me. I had made the reservation 2 months in advance. Luckily, there was a room available so I was not sent away. Unluckily, there was a convention group staying there that really took over the hotel. Although breakfast was included in the rate, we didn't want to battle the very long lines any of the three mornings we were there. Since it bills itself as a conference center, it seems like there should be a better way to serve breakfast when the hotel is full. Most people attending a conference need to be at the first meeting at the same time.

    5.8

  • Conor
      United Kingdom
    August 6, 2014

    Location Facilities Staff Price

    Surcharge for parking Small bed

    8.8

  • Veronica
      United States of America
    August 4, 2014

    Fresh new lobby connects to old-style rooms accessed via covered outdoor walkway. Room was smallish but completely adequate, desk staff were helpful. Fantastic breakfast in restaurant included in price, though it could stay open a little longer. Lobby-side car rental. Easily walkable/public transport all over downtown Portland.

    NO WIFI in rooms! Advertises internet access in rooms, but not for Mac Air, which has different wired port.

    7.9

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