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Newest reviews for Valu Stay Inn & Suites River Falls

  • Florence
      Canada
    October 23, 2013

    Location, fridge, cleanliness, wi-fi

    When I booked I was told that they supplied breakfast. This wasn't true, there was no breakfast, just coffee in the room. Also, the staff wasn't helpful getting wi- fi to work. I also had to get help getting into the room as the door handle was on backwards. Instead of pressing down on the handle you had to lift up. That wasn't horrible, but I would have liked to be advised, so I could have saved a trip to the office after a very tiring day driving.

    6.3

  • Julianna
      United States of America
    October 15, 2013

    Clearly an old motel that is trying to update. Our room had obviously been painted somewhat recently to update the decor, and the beds were relatively new and extremely comfortable. Very spacious room, good set- up for parents traveling with teenage son (he loved having a king-size bed all to himself!) at a very reasonable rate (cheaper than any other hotel in River Falls). Staff was friendly, even if a bit hard to understand with heavy accent. Room included refrigerator, microwave and coffee-maker. Room was clean and quiet. Even though we were at street level in the room closest to the street during the college homecoming weekend with a bar and liquor store directly across the street from us, we never heard anything.

    Appliances were incredibly old, and I worried that they might be a safety hazard. Coffee-maker was decrepit and in very poor condition, but carafe was clean. Fridge and microwave were humorous with the glitches that come from ancient appliances. Only real complaint was lack of towels - fortunately only one of us needed to shower while we were there, and he used both of the tiny towels provided. Motel definitely needs updating, but it was clear that the new owners are doing what they can as they are able and keeping cleanliness as a priority even with outdated furnishings.

    7.5

  • Anonymous
      United States of America
    October 15, 2013

    Close to campus.

    Smelled funny.

    6.3

  • Joy
      United States of America
    October 7, 2013

    Good soft beds and the heater worked. Was clean.

    Musty smelling. Unable to take bath because of no drainstopper. Said there was a free breakfast and wasn't one. The T.V. only had 1 channel. Bed spread stained. Paid for a suite with two queen beds and had 2 double beds in a regular room not a suite. Charged my credit card when I said I wanted to pay cash. Commnication barrier becuse he was middle eastern and couldn't understand him.

    5.8

  • Jeff
      United States of America
    October 3, 2013

    location

    the place was a dump

    4.6

  • Joe
      United States of America
    October 2, 2013

    Absolutely nothing. Staff was awful and did not speak or comprehend a word of English, the room was filthy and the most disgusting I've ever stayed in.

    Everything. I will never stay at a valu stay inn again, i will definitely tell anyone who will listen how gross it was. If the clerk spoke any English at all I would have demanded my money back but i knew there was no use trying.

    3.8

  • Michelle
      United States of America
    September 24, 2013

    The price Beds were comfortable.

    - leftovers in the refrig that were molded. -The musty smell of the room (bought a room freshner) -towels with holes in them -TV you had to manually set the channel each time you turned it on so you could adjust the channels.

    7.1

  • Anonymous
     
    September 17, 2013

    Bed was clean and comfortable.

    Room itself was in pretty tough shape.

    5.5

  • Anonymous
      United States of America
    September 17, 2013

    Owner was doing his best.

    Ice from refridgerator ice trays? Bugs galore in the light fixtures. Many repairs and a major clean needed. Coffee maker and microwave were dirty. Linens were dated with holes and needed to be replaced. One coffee cup, one glass, too few towels available. Air conditioning was loud and definitely needed help. TV had issues although a mount for a flat panel was on the wall.

    4.2

  • Anonymous
      United States of America
    September 11, 2013

    Good value

    stale smoke smell

    6.3

  • Anonymous
      United States of America
    September 9, 2013

    The price was great! The staff was friendly, the room was big, coffee pot and TV were just fine!

    Out of toliet paper and shampoo had to ask for it. It had a sort of stale smell to the room.

    9.2

  • Kimberly
      United States of America
    July 1, 2013

    Nothing

    No room clock, lack of towels, the carpet was filthy, air conditioner outdated.

    3.3

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