I've stayed at a number of inns and B&Bs on Nantucket, so I know the style there quite well and understand that most of these little places are understated and a bit outdated. That's no problem. But this "hotel" is nothing more than a bare-bones hostel at Nantucket prices.
For starters, the rooms are dark, dingy, and crumbling apart (literally), and the bathroom—which you have to go across the hall to access—is about as clean as a truck stop restroom, only worse because it's also teeny tiny. There isn't even a place to put your toiletries (other than on top of the toilet), plus there's no ventilation so it's unbelievably dank and musty.
We stayed in a room on the first floor and there was a pipe running through our closet, so every time someone above us flushed the toilet, we heard a LOUD rush of water going through the pipe.
And forget talking to anyone at the front desk about any issues you may have—not only do they not care, they're basically never there. At one point, I waited 20 minutes for someone to return to the front desk so I could leave the room key for my friend, who was checking in later that day. When the woman finally emerged and I asked why the front desk was vacant for such long stretches of time, she snapped at me that she was simply in the restroom. For 20 minutes??!
Oh and be forewarned—the front desk shuts down at 9pm every night. No one tells you this when you make the reservation, nor is it mentioned anywhere on their website, so good luck even getting into your room if you arrive on an evening flight or ferry.
Bottom line: avoid this place at all costs. For the price you're paying, you could spend just a little more and stay in any one of the CLEANER, much more comfortable inns in town.