This hotel does NOT have a Room Service Department, however, if you do want something sent up to your room, they will do their very best to accommodate you if they are not extremely busy in the restaurant. So don't expect a "Room Service" menu in your room.
The Fitness Room was great. Well equipped and very clean. However, if you are a swimmer you will need to walk next door the The Marriott (a mere 10 paces or so), and you can use their pool for FREE.
There is very little space for your clothes. The closet is only big enough to comfortably accommodate clothing for one. A bit of a tight squeeze for two people. Also, don't expect a dresser with drawers. We did miss that. There were a few cubbies to place your clothes. We ended up keeping most of our clothes in our suitcases. A bit of an annoyance especially since we stayed for three nights.
So happy we stayed here! This was our first stay at Hotel Vermont and we definitely plan on returning in the summer. Excellent location - centrally located across from Lake Champlain and walking distance from all the shops and restaurants in downtown Church Street. The hotel staff was exceptional! Kind, thoughtful, informative and knowledgeable. A special thanks to Serah, Amela, Cameron, Tim and Sophie.
We stayed during the Christmas holiday, from the 24th-27th, and the lobby was beautifully and tastefully decorated. We even received a Christmas card in our room on Christmas morning from the entire staff. We really loved the personal touches.
The rustic/modern decor was welcoming, warm and classy. You felt like you were in someone's rustic, upscale living room as opposed to a cold hotel lobby. Many visitors (locals and hotel guests) frequented the lobby on a nightly basis. The fireplace was an added bonus! The rooms are "cool" and "edgy" and you feel more like you're staying in a "hip" downtown apartment rather than a "stuffy" hotel room. Bed was so comfortable. Not to mention: Each floor is equipped with a Keurig machine, plenty of K Cups, filtered water for tea, bagged ice, and a basket of apples. On Christmas Eve, they had a plate of homemade cookies out as well!
Also, Juniper, the hotel's on site restaurant was AMAZING. We ate there twice for breakfast and once for lunch. Fresh, delicious and excellent presentation. The waitstaff was also extremely friendly and welcoming. We can't wait to come back to HOTEL VERMONT!