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940 Sutter Street, San Francisco, CA 94109, United States of America – Show map
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171 verified reviews
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Hotel Vertigo San Francisco's staff speaks: Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One older child or adult is charged USD 20 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 171 reviews
Value for money
Show reviews from:
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2148 reviews Very good
Just a 10-minute walk from San Francisco's popular Union Square, this boutique hotel features charming guest rooms along with many thoughtful amenities, including on-site parking.
Score from 272 reviews Review score
This San Francisco hotel is a 15-minute walk to Fisherman's Wharf and the Financial District. Royal Pacific Motor Inn offers tour and shuttle arrangements, free parking and free Wi-Fi.
Score from 805 reviews Review score
Just a 5-minute walk to Union Square Park, this luxurious hotel blends San Francisco Victorian décor with modern amenities like free Wi-Fi in all rooms.
Score from 222 reviews Very good
May 2, 2015
A little bit outdated, but the atmosphere takes away any worries about that :-)
Strong atmosphere of happiness is there. Excellent personnel at the reception. Nice location. Take the rooms with the yard view on the 3-4 floors.
April 12, 2015
Logging in for Wi-Fi on the web? Why? Why not have a secure WLAN, where you input the password once? Queen-sized bed was still a bit small for me (188cm).
Loved the location. Pleasant design. Friendly staff.
April 2, 2015
I loved everything about Vertigo Hotel, especially the bright orange and white decor- and the stairs a la the movie Vertigo (which was filmed at the hotel!) was something to see! The staff was very pleasant, helpful and I loved the cozy location/neighborhood of Vertigo. I def would love the visit again.
March 28, 2015
Convenient location and accommodating staff.
March 26, 2015
Thin walls - can hear doors banging, people in corridors and cleaners hoovering early in the morning. Only one lift which is slow. A little run down Terrible leaking iron.
Very comfy bed Good size room. Looks like picture Pleasant helpful staff Clean Very close to union square
March 24, 2015
The room was great as was the location and staff. Lot's of cafes nearby and close enough to the cable cars and Union Square (we did not have/want a car). We were there for a three day weekend and it was a great home base to explore the region.
February 28, 2015
Wifi was rather slow and the furniture was a bit tired but nothing major.
Lovely, friendly, helpful staff. Good location, easy to walk to many attractions. The area is friendly enough but a couple of people advised me not to hang around at night. Very reasonably priced.
February 19, 2015
Tough to street park, so you'll walk with a $35+ valet charge...it's the cost of being in SF, but keep it in mind...
Location was quiet and there was great food on the same block, as well as a few blocks over. Easy access into downtown to get to great coffee and the SF sights
December 14, 2014
Wifi was a bit slow
Nice staff. We arrives 2 hours before check-in time and the room was ready for us. Location was great. Walking distance from downtown
November 28, 2014
Upon arrival after a long flight we didn't think the receptionist Christina was the friendliest person around and she wasn't very helpful throughout our stay but all the other guys, Greg for sure, were great.
Location, comfort, good wifi, great shower
November 23, 2014
No tea making facilities, the minibar food was old and dusty , was just a bit shabby overall
October 23, 2014
bathroom did not close. a.c. did not work, fan only, .
modern look throughout,. Squeaky bed but comfortable otherwise
October 19, 2014
No air conditioning
October 10, 2014
Theme; location; services; decor
September 23, 2014
September 22, 2014
* No Air conditioning * No Laundry * Wi-Fi unavailable in our room had to go down to foyer to use internet
* Closeness to center of city * Friendly staff
September 21, 2014
One of the staff turned out to be a great singer
September 7, 2014
Walls between rooms allows noise
September 5, 2014
No Vertigo...Expected to watch the Hitchcock's masterpiece in my room, but I couldn't. If this hotel name came from the movie, they should put it on the air for their guests.
If you like the movie you love this hotel too. Great locations; can walk from Union Sq., good restraunts for breakfast and lunch, and cheaper public garage nearby. Classic but clean room.
August 26, 2014
the carpet has a mildew odor
nice location .like the decoration superb quality service
August 21, 2014
I expected a roof top pool as this was displayed on the website but when we got there we were disappointed to discover they don't actually have one.
The staff very friendly, helpful and knowledgeable.Hotel room was very clean and had a great fan to cool the room at night, there was 4 of us in one room. The business hub, use of PC and Printer, was invaluable for us as I had flights to book for LA. Location was short walk from Union Square, Chinatown,Macys for the hop on bus tours and cable car. Vertigo was a good base, central to the places we wanted to be.
August 13, 2014
initial welcome very good. easy to find. convenient location
August 12, 2014
It is an older building so could hear our upstairs neighbors walking around one morning, but weren't bothered by noises on the other two days (perhaps the noisy neighbors were especially heavy footed?)
Second time staying at Hotel Vertigo - love the comfy beds, rainhead shower, free wifi, and fun modern decor. Well situated within walking distance to Union Square, Chinatown, and plenty of great restaurants and coffee shops (Sweet Woodruff, Olea, MyMy)
August 11, 2014
Toilets back up and don't always flush Very dark rooms with no natural light or ventilation Toilet paper extremely rough Very few TV channels Wifi unreliable
Helpful front desk service
August 8, 2014
Be careful of extra taxes - this added another $50 a night! You wouldn't be allowed this false advertising of price in Australia!!
Quirky decor, friendly staff, clean and spacious rooms. Would definitely stay here again.
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