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120 West 57th Street, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.4/10! (score from 748 reviews)
Rated by guests after their stay at Viceroy New York.
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658 properties in New York City
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748 verified reviews
They speak your language!
Viceroy New York's staff speaks: Portuguese, Spanish, English
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Food & Drink
Bar, Restaurant with Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Dry Cleaning, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Portuguese, Spanish, English
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One additional child under 1 year stays free of charge when using existing beds.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 748 reviews
Value for money
Show reviews from:
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The Waldorf Astoria, a landmark hotel on Park Avenue in Manhattan, offers luxurious rooms with marble bathrooms, just blocks from upscale shopping on 5th Avenue.
Score from 3122 reviews Good
The Park Lane Hotel is a deluxe hotel with a European atmosphere, providing views of Central Park and the New York skyline.
Score from 3661 reviews Good
Location The coffee machine The bed Quite area The view of the street Concierge
Elevators takes time but not big problem
- Location - Clean room and bathroom - Practical tablet
- Small room - Wind from windows - Expensive room service - Small lobby
Locations, friendly staff, good price.
Location was great
Be careful which room you select. They don't publish room sizes and we got the smallest "king" on the floor which for 2 adults with 2 suitcases was just hopeless. They were not helpful changing the room either unless we paid extra. Would not go back.
A little small room
No pool as advertised. Tiny cupboard space, without a light Wifi doesn't work. TV doesn't work. No films. No bath robe. 1 person on concierge expect to wait!
Location amazing Friendliest staff nothing was too much trouble for them
Limited selection of food availability for breakfast
Bar Room service Room Bathroom Bed Doormen Concierge Reception staff Location Relaxed vibe Restaurant
Only the location is good
service is not good，the staff attitude does seem like want to help you，the room is really really small，hardly fit the laggages into the room，when we get into the room，the water doesnt go through the shower sink，the ipad thing next to the bed is not working，it's a connected room，that's why you can hear noises from nextdoor. I would not think the price is reasonable for the tiny room.
just a few block's from time square, rockerfeller centre and central park. Lovely comfy bed. Excellent rooftop bar
stayed in room 1306 had no view at all. Pretty expensive
Upon check in the hotel asked me for a credit card to hold for "incidentals" They ran my entire room charge and incidentals through ( even through we told them we would be paying with another card upon check out ). I was then put through an entire ordeal of trying to get my funds released from my bank! Took 5 days and was a nightmare! Be very cautious that they advise you of what they are "holding" and what they actually charging....
The beds here are amazing, the most comfortable from a hotel by far. The room was immaculately clean. The hotel itself has a very clean scent. Very close to central park and 5th ave shopping. Would happily stay here again. Awesome minibar and snacks!
I can't think of anything bad to say about this hotel. The rooms are not huge but that is to be expected in New York city. I found the room to be a perfect size for what I needed.
Great location. Great rooms and amenities. First class service. They make it easy to stay in New York.
Beds Bathrooms Restaurant Bar Staff Room service Location Staff Doormen
Great location, fabulous bed, hotel staff were great!
Bar staff slow, little storage in rooms, no bath!
Location was the best. Two blocks to shopping and all the good stuff.
Rooms were matchbox sized and absolutely no closet space.
Bar and Restaurant very nice
Rooms are small. No storage.
This is a great hote, well located with friendly and helpful staff. We will return to stay there again
Rooms are small with limitd storage space
Excellent position. Great roof top bar with views across Central Park. Short walk to Fifth Avenue and Time Square. Plenty restaurants and diners nearby..can recommend the Italian across the road.
So close to 5th ave and central park.
Room was small but average in New York standards.
Convenient location and outstanding staff. Great ambience.
Roof top bar closed most of 2 out of the 3 evenings I was there due to private parties. Realize it's the holidays but that was s bummer.
Tiny rooms , no space to hang clothes.
We liked the position, a very good wifi connection, clean bathroom and all the comforts available in our room. We had two undergrounds close to the hotel at the 57th St. / 6th Avenue (line F) and also at the 57th St. / 7th Avenue (Line Q, N and R).
The service was not really corresponding to such high category hotel. They took two days two remove a dirty napkin or for example they forgot a dirty towel to clean in our room. When I was calling the Customer Service, they had not clear in mind what was included in the tariff or not.
Location, Style, resturant and Roof top Bar
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