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120 West 57th Street, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.4/10! (score from 674 reviews)
Rated by guests after their stay at Viceroy New York.
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674 verified reviews
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Viceroy New York's staff speaks: Portuguese, Spanish, English
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Food & Drink
Bar, Restaurant With Dining Menu, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Dry Cleaning, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Portuguese, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 13 years stay free of charge when using existing beds.
Extra beds are not available.
One child under 2 years is charged USD 35 per night in a crib.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 674 reviews
Value for money
Show reviews from:
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Staff is excellent and location is good
Rooms don't have a closet just a tiny cabinet next to the bed thats not practical. Not family friendly bc room is very small and no mini fridge. Good for 1-2 persons max. Shower had no pressure.
Staff was very helpful The roof top bar was great The beds and pillows were the most comfortable I have ever experienced in all my travelling
A bit pricy seen to the size of the room but if you consider it's in NY it's ok.
location roof top bar
climate control in the room
Perfect location to shopping and business. Excellent service and terrific food and drinks!
Bed was comfortable, room was clean, location great
We booked a king superior room and were really disapointed by its size. Its very small. Also, the viewnwas non-existant. Our window basically was in front of a building were we could see other people's windows. When i called to share my disapointement no one at the front desk offered to do anything, except if i paid another 120 dollars per night. I had already spent over 800 dollars for the 2 nights, i told them that should be enough to get at least some kind of view. I shouldnt have to pay 1000 dollars for 2 night to see something out my window. The beats speakers and the coffee machine are great touches but that is not what makes a good hotel .
We were given a complimentary bottle of wine from the manager as it was our wedding anniversary. Roof top bar All staff were very friendly - unlike other establishments in New York
Price of drinks at roof top bar
excellent location excellent staff,very helpfull and friendly excellent service Wi-Fi is available all the time .
the elevators,long waiting time to get the elevators. the lobby is so small
Great service - the small touches were really nice. Since I was there for the marathon, they asked at check in if anyone was running. Afterwards, there was a lovely note and goodies in my room. Same the day when I returned to the hotel from the marathon. Nice gesture.
Wifi connection wasn't that great. Can be improved.
Hotel location is excellent for shopping and leisure room was litel smaller than expected.
The lobby of the hotel was to small
The Staff was amazing! The rooms were very quiet!
There were some elevator issues - I realize not every day thing but still inconvenient.
Location is within walking distance to many desirable spots. Staff was friendly and professional-they went above and beyond with recommendations and assistance. Roof top bar has amazing views at night and the food at Kingside is delicious!
Servers at The Roof bar could use some improvement in their attitude and timeliness of service.
All the staff was great. Concierge's were so helpful and pleasant! Bell guys always made you feel welcome and hip enough to be a guest at the Viceroy. Hanging out at the Kingside is great--from cocktails to oatmeal. Super comfy bed Great location!
small rooms could hear noises in the hall and other rooms.
Very clean 5 minutes to times square at walking very nice staff "The roof" - very good bar on the roof very cleaning rooms smart rooms - everything controls with tablet
Small rooms but it's NY baby...
Room too small Bathroom shower lets water into the bathroom floor. No place to put anything down ! Would be a better place for a single business traveler. Air conditioner/ heater blew too much air.
Breakfast was nice, and included. They should have offered more than one pastry or roll. The bed was fine. I was unable to turn on the shower; it was too tight to turn the knobs. The key for the door was too difficult - they had to make different keys three times, and it still was hard to open. The 6th floor is not used too often, apparently, and needs some help. They upgraded me - the room was very nice.
The price was way too high - a total of $612 for a one night.
bathtub was stopped up room was tiny impossible to get room service menu on the TV screen, a hard copy would be useful
I loved the smell and the friendliness of the staff as well as the amazing location.
The dress closet was too tight so I had little space to hang the suits & coats for my 10 day business trip
Staff particularly Anton on reception ! Roof top bar !
Web site still says it has a swimming pool! It doesn't! It's being converted to a restaurant!
Top location, great - smart looking hotel- nice rooftop (but be on time).
great location staff was helpful
rooms are small "view" of park was thin view thru two buildings
Excellent staff. Very comfortable room and beds. Excellent coffee machine with Illy coffee in room. Close to Central Park, Times Square and Subway. Breakfast was very surprising and healthy. The best we had in the US.
Only location was convenient and bed comfortable.
Room tiny. No closet space. On top of each other. Awful value for money. Indifferent reception staff, only one concierge useful and polite. Never again will stay at this hotel.
Really good! The best is The location, and The front door workers!
Rooms dark and inefficient for business, room not ready at 5:30 pm when I checked in. Room next door playing loud music and partying until after 4 am.
The view from the room was simply amazing. The staff was outstanding.
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