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1819 Ocean Avenue, Santa Monica, Los Angeles, CA 90401, United States of America – Show map
|King Room with Partial Ocean View- Disability Access||
|Double Room with Two Double Beds and City View|
|King Room with Partial Ocean View||
|King Room - Disability Access|
|Deluxe King Room|
|Ocean View King- Disability Access||
|Junior King Suite with Ocean View|
|Junior King Suite with City View|
|Double Room with Two Double Beds and Partial Ocean View|
|King Room with City View|
|Superior King Room with Ocean View|
|Double Room with Two Double Beds and Ocean View|
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154 verified reviews
They speak your language!
Viceroy Santa Monica's staff speaks: French, Spanish, English
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Outdoor Pool (all year), Grounds, Sun Deck
Fitness Center, Library
Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 35 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, Concierge Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
French, Spanish, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One older child or adult is charged USD 30 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 154 reviews
Value for money
Show reviews from:
Just a 6-minute walk from Santa Monica Pier, this California hotel provides each room with a private balcony.
Score from 750 reviews Very good
This Santa Monica oceanfront hotel features 2 on-site restaurants and has a hydrotherapy spa tub in each room. It includes an outdoor pool and hot tub. The 3rd Street Promenade is a 5-minute walk...
Score from 132 reviews Excellent
This California hotel is 4 blocks from the Santa Monica Beach and Pier. An outdoor pool is available along with rooms with a 42-inch flat-screen TV.
Score from 688 reviews Very good
Right on the beach, this Santa Monica, California resort features 3 oceanfront restaurants, an outdoor swimming pool and a spa. Each elegant room provides a spacious spa tub.
Score from 85 reviews Excellent
Wifi in the room did not work well & the bed was uncomfortable. Room key kept failing to work.
Location of the Viceroy and helpfulness of staff
Friendly and polite staff. Beautifully decorated rooms,warm lobby and a relaxing outdoor garden area.
The service was a bit sloppy and, although we paid the same (if not more) than many other 5* hotels during our trip through California, we did not receive the level of guest benefits we would expect. To make just a couple of examples: safe broke while our valubles were inside, air-con was noisy (and stayed so, even after we asked to fix it), there was no complimentary tea or coffee in the room (we had to really insist to have some brought to our room), empty trays with food/drinks from other rooms were in the corridor floor at 7pm and were still there when we got back to the hotel after dinner at 10.30pm. Also, it was the only hotel which did not send us an email before our arrival to check the reason of our trip (our honey moon) which meant that we got not even a congratulations card. In general, it felt like an hotel that had been among the top ones in the past years, but heading down-hill now.
We loved the position of the hotel and the very cool bar, pool area and lobby.
We have stayed at other Viceroy and the rooms at these locations seem worned out. Especially the carpet and the railing to the balcony. Room service is always a plus but when you are being charged a set delivery fee no matter if it's a single drink or a whole meal it really adds up. In my experience, room service delivery is complimentary.
Lovely hotel. Perfectly manicured yard and landscape. We enjoyed the Cozy, swanky area where guests can enjoy a drink before heading out. Bike rental available which was awesome. All staff was very friendly and helpful.
Even tho room has a Smart TV, it does not work, no on-demand, no computer/laptop in room, ihome is beyond outdated (nobody has iPhone 3s and 4s anymore), no charging outlets, no night swimming, crack in my bathroom mirror, shower head is small, free bike rental doesn't have family bikes or kids cruiser, if you go to bed before midnight expect to hear loud music.
The decor was lovely. The bar/lounge food was delicious. The pool in daytime was relaxing and fun.
A lot of hidden charges, 30+ parking plus another 30$ in taxes every night
The rooms were very nice, the hotel was fabulous.
From the reception at the Valet Parking to the front desk....bar service, rooms, pool, bar, rest amazing..
Noisy aircon No hot shower in room Inadequate security
Good location Helpful staff Very clean
The hotel staff were faultless and could not do enough for us. The accommodation was extremely comfortable and there was a great vibe about the hotel.
Reception staff look stress all the time, you can be serious, respectful but always kind and with a smile in your face, that is what makes the different between hotels..
It is so simple making feel your guests at home, little details, like the staff know that you are a client and they call you for your name..or the house keeping ladies being happy to see you again..
Quality of room service food , need a bit attention.
It is one of the places I consider home away from home...
Cramped bed rooms and way too expensive for what you get.
Location was good.
Noisy heating ventilation and air conditioning unit, kept me awake a lot. Other than that, we were satisfied with the room.
Good staff, good location, good time.
Unfortunately the pool area was being used for a photo shoot during our stag which was irritating. Also the outside area loses sunshine early in the afternoon and is less pleasant than imagined.
Not well staffed. While the individual staff members were pleasant, there were not enough resulting in long wait times for service (whether at the bar or amenity areas). Our room was adjacent to the fitness area, beware of a room on the second floor.
The amenities and rooms were beautiful. The surroundings were luxurious and clean. Loved the cabana/pool area.
To pay 16 usd for a little bottle of water I have room service I order a tenderloin and the meat was no great...
the evening staff was very rude and unaccommodating...we did not have cable tv after inquiring about that and asking for more pillows and a fan for our room...they made us feel we were a bother to them by asking...you really should get rid of them!
the hotel was beautiful as well as the restaurant...your day staff front desk was very kind and helpful.
pool area wasn't that great..
Everything was just perfect, loved this place and the workers are so nice and helpful.
The first night was on the the second floor right above the bar, so it was noisy from the music until 1am. However,the staff moved my room up with a written and verbal apology and complimentaries, which is something you rarely see from any other staff.
The location of the hotel is excellent although it was not directly on the ocean. It is very close to the beach, the santa monica place and not far from LA downtown and the airport. Staff was very welcoming and always asking if they can help and make our stay more comfortable. The hotel is small but very nice especially the pool area
My windows were dirty, the tub was stained, the door stuck, the AC was noisy, and there was very poor pressure in the shower. The bed is very soft. The room had no information about the hotel or area. When I asked for a map the only one available was in Italian. Staff seemed confused. Overall impression: very overpriced. I was more comfortable in an airport hotel.
The location was a short walk from the beach and a longish walk from shopping. There were several restaurants relatively near by.
Loved the staff, especially the doormen!!!
Limited sun loungers with sun after 3pm $19 a day charge for facilities- that was summarised as coffee in the morning and use of the pool area Room key didn't work- had to get it changed every day
Bedroom was comfortable
I was locked out of my room three times. It took an hour the first time before I was able to get a new key that worked. The "24 hour access gym" wasn't available when I went to use it because of a yoga class, which the concierge didn't know anything about. I heard other guests complaining about the keys - that issue should be resolved asap.
The staff was friendly and helpful. When I experienced difficulties with keys and gym access, the assistant manager wrote me a note of apology, and sent a fruit basket to my room.
WE LOVED OUR STAY!!! We loved the fitness room, since we do Crossfit we appreciated the barbell bar, although I think it needs to be replaced, a bit rusty. We noticed that there were trays left in the hallway that were not cleaned up for a while.
We loved how easy it was to check-in. We arrived a bit early, but our room was already ready. We enjoyed the champagne given to us when we checked in. Loved the server, Alexis, while we spent time in the pool area. She was very attentive. Loved that bikes were available for us to ride in the morning. Valet was great! Very accommodating. LOVED the fitness room!
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