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Hotel Shangri-La

hotel Adjacent to Santa Monica Pier, this hotel overlooks the ocean and the Los Angeles International Airport is 9 miles away. It features an outdoor pool with hot tub and an on-site restaurant.

Most recent booking for this hotel was yesterday at 17:30

Score from 238 reviews Very good 8.1/10

Newest reviews for Viceroy Santa Monica

  • Jeffray
      United States of America
    September 14, 2014

    Loved the staff, especially the doormen!!!


  • Joseph
      United States of America
    August 22, 2014

    great service and fun crowd.


  • Susan
      New Zealand
    August 22, 2014

    Lovely room and pool area. Close to beach and town.


  • Evgeny
    August 19, 2014

    Well located Vibrating Probably of the best hotel in Santa Monica among Fairmont

    Little noise No SPA


  • Mahmoud
      Saudi Arabia
    August 19, 2014

    Waiting long time for check in


  • Russell
      United Kingdom
    August 17, 2014

    Location Restaurant

    Room not ready at check in time Wifi awful! Beware the corners of beds Air con noisy Food very expensive Pools very small Limited sun outside Charged items to room even though I'd paid cash. Music late Friday and Sat nights (can be heard on lower floors) Gym next to our room people "throwing" weights around at 5:30am Be aware all spa facilities are nothing to do with hotel just recommended shops nearby


  • Tuaiba
      United Arab Emirates
    August 17, 2014

    nice location clean


  • Alison
      United Kingdom
    August 11, 2014

    Front desk very helpful

    Closing off restaurant space and making us eat in a table at the bar as the restaurant " wasn't open " it was 6 pm


  • Andrew
      United Kingdom
    August 9, 2014

    The hotel is in the right area

    The pool area could be bigger


  • Una
      United States of America
    August 6, 2014

    We loved just about everything here. Prosecco at checkin, friendly hotel staff, fabulous luxurious rooms, roomy bathroom. Chill atmosphere out at the pool, comfy lounge chairs. We loved the armchairs and sofas outdoors. The breakfast was delicious! Very close to good shopping and other good restaurants and Santa Monica Pier. All very LA cool.

    The bathroom fixtures were old; the volume on TV in the bar couldn't be turned up even tho people were watching the World Cup final!


  • Gary
      United States of America
    July 28, 2014

    The staff were excellent. The view was great. Location was perfect

    I got my BMW back and it was covered with pop or beer. It was sprayed all over it front and back. Also 2 nights of our stay there were events that made the hotel very noisy and crowded with party people. We were not able to relax at the pool or go for a drink at the bar.


  • Kathy
      United States of America
    July 27, 2014

    close to the beach, great restaurants, shopping. very friendly and accommodating staff. beautiful hotel!

    $19/day amenities fee when they still charge for everything extra, and $35/day to park your car.


  • Marianne
      United States of America
    July 22, 2014

    concierge,gym swimming pool service in general

    chairs at breakfast too low service at breakfast the first 2 days a little clumsy


  • Steen
    July 15, 2014

    Nice hotel with superior surroundings. Room with a perfect view to the sea. Pool and restaurant was super. Top quality...

    Breakfast was very overpriced. A boiled egg was $6 - everything cost money. The staff and service was more than slow - and certainly not the same level as the planned abilities for the hotel.


  • Anonymous
      United Kingdom
    July 4, 2014

    We had a wonderful stay with you for the celebration of my daughter's 18th Birthday. The rooms were lovely and the beds extremely comfortable. Your staff are extremely helpful and looked after us very well.



  • Marilyn
      United States of America
    June 29, 2014

    Staff basically friendly except for one parking attendant.

    Have a black & blue shin from hitting the hard corners of the bed frame which extend out from the mattress and are not readily seen due to the fact that they were black. Man at front desk says he gets this compliant often.


  • Amir
    June 28, 2014

    Cool and young place


  • Thamer
      Saudi Arabia
    June 28, 2014

    Worn down & noisy air conditioning hard to get sleep! i couldn't enjoy my ocean view room when openining the window because the very noise sounds of cars, truck,motorcycle from the street!


  • Anonymous
    June 23, 2014

    The food service staff were very friendly and attentive. The hotel was beautiful and stylish

    Front of house staff were pretentious and arrogant.


  • Heather
      United States of America
    June 12, 2014

    I liked the decor. Black/white and green. Sheets on bed very soft. Free use of bicycles

    It was very dark in the lobby and the hallways. I think they are trying to be hip but it was annoying. Our room was never cleaned before 3:00 and then they would just do the turndown and close the shades etc.


  • Neil
      United States of America
    June 3, 2014

    The Pillows and bed were so comfortable!!! complementary glass of champagne on arrival. pool area is great for daytime or night-time drinks.

    Room service menu wasn't great and it was very expensive. window didn't open in the bedroom


  • Elizabeth
    May 27, 2014

    Beautiful fit out and great location. Great vibe at the hotel bar on weekends.

    The rooms aren't cleaned frequently, twice our room wasn't ready by 4:30pm and we had to request it to make up. The valet staff were also extremely rude and unhelpful for tourists.


  • Philip
      United Kingdom
    April 29, 2014

    Great location Well-appointed rooms Free wifi Lovely pool area Friendly and knowledgeable staff Easy valet parking (but $35)


  • Geoffroy
    April 23, 2014

    Concierge service (James made it amazing)


  • Raoul
    April 16, 2014

    The pool and outside areas are great.

    The motion detection light in the hall of the room gives you the impression you're in a parking lot. It turns on and off upon moving in the bed.


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