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Property Highlights

Free WiFi

Places of Interest:

Union Square (0.1 miles)
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Newest reviews for Villa Florence Hotel

  • Tiziana
      United States of America
    September 2, 2014

    Central and strategic position.

    My room was too noisy because it overlooked Powell Street. A lot of noise at all hours of the night. I advise you don't take rooms above Powell Street.

    7.5

  • Abdullah
      Kuwait
    August 29, 2014

    near attractions and shoping

    very old hotel bad elevators small spaces in the caridores

    5.8

  • Anonymous
      United States of America
    August 27, 2014

    Location was good, staff was pleasant and helpful. Hotel was clean but the view of the neighboring brick wall was less than desirable.

    Upon check in we were given a lesser room than what we reserved weeks in advance. We paid the same price and the hotel comped the parking.

    8.8

  • Glykeria
      Greece
    August 26, 2014

    location, location, location..

    too expensive..with the same money, 250 euros per night i would have stayed at the best hotel in any city in Europe..

    5.4

  • Andrea
      Italy
    August 24, 2014

    Great positions, close to everything Staff very polite, nice and efficent

    Old hotel, poorly maintained, quite dirty, noisy rooms. Too much to accept for the price level required

    5.8

  • Peter
      United Kingdom
    August 24, 2014

    Great location close to Union Sq and close to the nightlife and bars.

    Tramline close by, and noisy during the evening and late into the night - if staying ask for an inward pointing room ..

    7.5

  • Debra
      United Kingdom
    August 24, 2014

    Checking out

    Everything !! First impression in foyer was good , then it went down hill from there , the hotel was old , scruffy,dirty & smelled The room was a dingy box with no ventilation and an old air conditioning box , the towels were well used and the furnishing old , bed un comfy , the room made us feel un well , it was very expensive for a poor room , it has put us off ever going to San Francisco again ,the exta taxes & valet parking add to the cost wich is not explained ..

    4.2

  • Bjorn
      Sweden
    August 19, 2014

    To late room make up

    10

  • Laurence
      Andorra
    August 11, 2014

    Location

    The fact that after two complaints regarding the faulty telephone and the faulty safe nobody bothered to do any thing about it over a two day stay.

    6.3

  • Jenny
      Malaysia
    August 10, 2014

    Location

    7.9

  • Tufan
      Turkey
    August 8, 2014

    Perfect location if you are travelling with little kids. A few steps, then you can get on the cable car to all must-see places.

    Decoration is a bit old, floor squeezing, but not a big deal compared to its location.

    7.9

  • Göran
      Sweden
    August 5, 2014

    The location was very good, close to the tram and an excellent beer pub close by.

    8.3

  • Neil
      United Kingdom
    August 2, 2014

    1)Location 2)The 2 members of staff who eventually consented to a room change even though their initial stance was that nothing was available.

    1)Unfriendly, unhelpful, inflexible, disinterested check in staff. Not even polite words of welcome. 2)Being placed in a single room and incorrectly (but firmly)told it was double. 3) Checkout staff told us car had been called but we waited one hour and 20 minutes for our car to arrive upon. After 45 mins followed up and advised was on way. Still no word until we spotted car in street- Concierge had car keys in drawer but no one told us. 4) Hotel is in poor state of repair, worn paint, cracked and stained walls. Phone in room was out of order. 5)Room sizes are an issue. First room was ridiculously small. Literally no space to move. Second room was a minor improvement but small for USA. 6) Bathroom storage space is non existent. Even the sink is curved such that if you dare place toothbrush down it falls straight into the bowl. 7) Publicity material has inaccuracies eg 32 TV not 42.

    3.8

  • Gunter
      Belgium
    August 2, 2014

    Excellent Service, wonderful and charming entrance , bar and restaurant ...the setting is just great. Very friendly and efficient staff as well at check-in, Vallet parking, restaurants. The cable car passes in front of the hotel giving an extra authenticity. Rooms small but well designed and offering top comfort. Tiny bathroom but excellent tools. We loved our stay !

    A bit pricy ... two rooms two nights and two reasonable breakfasts was over 1500 US... not a bargain, but in the end worth every penny.

    8.8

  • Anonymous
      Austria
    August 2, 2014

    Location Lobby Restaurant

    Rooms & carpets need renovation Relative-value is just ok

    7.1

  • Gian
      Italy
    August 1, 2014

    Position

    Need 'refresh'

    5.4

  • Don
      Canada
    July 30, 2014

    Location and helpful staff. And you don't need a car to see the city from this hotel. We could walk or take bus everywhere. Close to Union Square.

    Parking on arrival

    10

  • Deborah
      United States of America
    July 30, 2014

    Location was perfect, rooms were very comfortable and the hotel restaurant was very good

    We stayed over July 4th and the hotel restaurants/bars were closed

    9.2

  • Anonymous
      United States of America
    July 30, 2014

    Great location Staff is nice Room is clean Large bathroom

    Room was dark Valet parking only not on site. 20 min wait for the car

    7.1

  • Geoff
      United States of America
    July 30, 2014

    The staff was amazing very acomidating was very impressed with room and cleanlyness of the hotel would defiantly recommend to others great locatio

    Nothing

    9.6

  • Jose
      United States of America
    July 30, 2014

    Anywhere from coffee, eating, or shopping, it's all right there!

    Wifi very slow. Definitely not a view room. Looking at a wall, like a prison. For the price I expected more.

    7.9

  • Marsha
      United States of America
    July 29, 2014

    Location, size of room, coffee and wine bar, staff, Kuleto's, cleanliness.

    Room color is very jarring. What about a soft grey to blend with the carpet? The mirror in the bathroom with the built in lights is useless. The person who selected them must not have tried to put on makeup or shave with this. So just a few "didn't likes" but lots to like!

    7.9

  • Anonymous
      United States of America
    July 29, 2014

    The hotel was clean, beautiful, and quiet at night. My boyfriend and I were both very pleased with Villa Florence. We've stayed at several hotels in SF over the last couple of years, and this was our favorite one. We plan to stay here again during our next visit.

    There weren't many electrical outlets in the room and the carpet was stained in one corner, but the hotel was overall really clean and pretty.

    8.8

  • Anonymous
      United States of America
    July 28, 2014

    The staff was friendly and helpful.

    The location: one is bombarded by noise and an onslaught of tourists. We were told some patrons like the sound of SF all night. We did not and asked to change rooms. The hotel courteously obliged.

    5

  • Anonymous
      United States of America
    July 28, 2014

    At least the AC unit worked and the facade was attractive, but that was it.

    I didn't like the price for a hotel that didn't have AC running above the first floor - it was at least 85 degrees above the first floor. The people at the front desk were not as welcoming to reflect the price. I got better service from motels. The room was very small, smaller than my bedroom in my apartment.

    3.5

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