Village Apartments  

Cable nonworking. Phone nonworking. Poor experience. I checked out the same day I arrived. Terrible

Horrible. No tv. No cable. No phone service. Mold in bathrooms and hallways

The accommodations are spartan -- pull chain in a tiny bathroom with a moldy shower curtain -- horrible polyester towels. Absolutely no frills -- nothing "executive" about this place!

only the location ...and the doorman Angel, tried to be very helpful. the room was quiet and I saw no bugs

The room itself was clean but the Bathroom was falling apart and so tiny I could have brushed my teeth while on the toilet.....kitchen stove did not work, couldn't boil water. and the bed was so soft, had 2 people been sleeping on it they both would have ended up in the middle of it.

Location, location, location.

I can only warn everybody about this place. I paid on booking.com by amex, though this hotel only accepts mc/visa (which was not brought to my attention at all). Consequently, the owner locked us out of our hotel room on the second night we came home. With a 7-months pregnant wife this is the last thing you need. And on top of this, it was very rude and only by chance and with a nice concierge, we managed to get into our room again. I had no intention to dodge the bill and I think there are other ways to do this. So if you book here, be ready for some nasty surprises. Other than that, the place is a rip-off anyhow which blatantly exploits its location and generally high cost for hotels in nyc.

After the first room I was assigned was a complete disappointment - completely run down, dark and mouldy bathroom, dirty furniture and non-functioning TV I wanted to cancel my reservation for the rest of my stay. I was offered a much better alternative, which made up for the original disappointment. Also I wanted to again utter my appreciation for the work of the doorman on duty - he was the only one to resond to my requests in a flawless manner.

The first room was of an inacceptable quality - even for NY standards. I guess it would be ok to rent out the room, but it would have to be better described.Quality of accomodation differs a lot at this facility. The second room was fine and pleasant, much unlike the first room. The staff was not very forthcoming. Request were handled in an inacceptable manner. When I called the service hotline, I had to wait for half an hour until my request was settled. The cancellation policies at this facility are not customer-friendly.

it's a shame to offer on your site that kind of apartments. Village Apartments has No service, No TV, No Internet, Apartment was dirty when we came, and No one did cline it while I was staying.

it's a shame to offer on your site that kind of apartments. Village Apartments has No service, No TV, No Internet, no kitchen appliances , Apartment was dirty when we came, and No one did clean it while I was staying. I called them and request to fix everything however, they just ignore it. Please don't make people feel terrible when they book apartments from your website. Please check what you offer.

The location was perfect, very convenient, close to the subway station, in one of the best neighborhood of New York.

It was very dirty, not comfortable at all. The bathroom was full of mold, the windows of the main room was facing a wall 1m close, there was no natural light at all in the bedroom.

Location

No staff on premise, other than doormen-(changing every shift with no continuity) who couldn't(or didn't) respond to basic issues we had. -Tv didn't work - no extra toilet paper , kleenex or clean towels. - no drain plug for bath so my wife couldn't bathe. -even on entry, room was only barely cleaned -no maid service during our entire stay. -no final bill , receipt or list of charges upon checkout (still waiting) No one to call.

It was spacious and well positioned Excellent service from the concierge

The kitchen was poorly equipped With broken equipment, no knives, no microwave. Glass wear inadequate ,cracked and broken The TV was not working and when notified no repairs were conducted during our stay. One door had broken hinge The shower flooded every time it was used due to the quality of the shower curtain and was moldy. This is not a complaint but our observations.

The location is absolutely fantastic (lemme say again - fantastic!) at a ridiculous price. I got a single bed studio which was big (for european standards, where I come from as well as nyc). The apartment was nicely equipped (cutlery, fridge, stove, coffeemaker). The whole stay basically felt like the apartment was all mine - it's not serviced which is actually kinda cool, because while you are there you live there - nobody takes care of the apartment except you. Doormen are friendly. Place is very quiet, heating is just fine (except the funny noises it makes in the morning when it starts). About 2 minutes of walk from Washington Square park. I'm definetly gonna stay here again!

Tiny bathroom, havent even met anybody from the official staff of the Village Apartments + rooms are not serviced daily - but these are small things!

The doormen are incredibly excellent. Location brilliant. i stay here once a month because of above. everything else is pretty bad including the fact that you cannot discuss anything with the owners/ managers of the hotel.

Hotel itself has bad beds, miniscule bathrooms, ethernet doesnt work unless you spend an hour reinstalling it yourself, and there is no kitchen.

In the downtown, good location.