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Newest reviews for Hotel Vitale, a Joie de Vivre Hotel

  • Glenn
      Australia
    August 22, 2014

    The location

    The cost and service

    5.4

  • Victoria
      United Kingdom
    August 16, 2014

    Fantastic location,and views. Very comfy rooms Huge bathrooms

    The slow answering of the phone and response to emails.

    7.1

  • Juan
      Mexico
    August 9, 2014

    your location , staff and restaurant bar

    8.3

  • Anonymous
      United States of America
    August 7, 2014

    Location fun and gives great access. Hotel clean, great sheets.

    Overpriced for quality of room, add on pricing not explained and booking; concierge gave terrible advice and wasted our time. Probably that was the biggest turn off and the rest could have been forgivable as 'city prices.' Well, that and the nickel and diming felt indirect and uncomfortable.

    7.9

  • George
      United States of America
    August 6, 2014

    Recommendations from staff Desk clerk's desire to give me a great room Great restaurant and "happening" bar Access to the terrific YMCA facilities a couple of blocks away

    Health club...too small for a hotel that is trying to appeal to a health conscious traveler BUT, the Vitale's access to one of the best YMCA's I've been to more than made up for this shortfall

    9.2

  • Anonymous
      United States of America
    August 6, 2014

    -proximity to ferry building and shops

    - too expensive for the value offered - looks like a quick remodel job - spa lacks 'wow' factor - too many posers

    6.7

  • Ioanna
      Greece
    August 2, 2014

    Loved the location, the design, the view from the room, the bed, the fact that it was very clean.

    Price was a bit high. For gym freaks, no fresh air or view (considering the location) in the gym.

    9.2

  • Dr
      United Arab Emirates
    July 30, 2014

    Location. Room design.

    Staff not very attentive

    8.3

  • Dean
      New Zealand
    July 30, 2014

    Great location and altogether a great facility, would highly recommend.

    They did try to charge us a "resort fee" of $30 USD per night which was not explained particulary given we had paid in advance. They did eventually agree to remove it. This was my only issue with this hotel other wise it was a very enjoyable stay.

    10

  • Anonymous
      United States of America
    July 25, 2014

    Location was great and the staff were awesome..especially the Concierge.

    Really serves the business crowd and not equipped for leisure visits which can be a longer stay. Room 255 had half view of the AC unit and half of the Bay. I paid for a full view of the Bay. Also there were 3 of us to use one drawer and an amoire for our clothing. Needless to say we spent 7 day living out of luggage. It reminded me of camping. The little fridge was packed with booze. We not could even store juice or water.

    7.1

  • Remy
      United Kingdom
    July 22, 2014

    Looks great and feels like an upmarket hotel.

    Lacked soul. Apart from one front desk staff, didn't feel that special or welcome. Quite expensive and everything is an additional charge including bottle of water in the room. Ought to be really nice and special but misses the market. Look elsewhere, there's better in SF.

    7.9

  • David
      United States of America
    July 18, 2014

    Friendly staff Location Comfy Beds Fresh lavender everywhere

    Wish wasn't so pricey

    9.6

  • Britt
      Norway
    July 18, 2014

    Nothing

    10

  • Marilyn
      United States of America
    July 9, 2014

    Decor, bar, staff, location

    No view from our room this time.

    10

  • Cynthia
      United States of America
    July 9, 2014

    This hotel was in a wonderful location, every staff member we encountered was friendly and helpful, and the rooms were nice. We especially loved the rooftop decks (one on the 5th floor, and one on the 8th) for the amazing views. The concierge, Steve, was extremely helpful in helping us decide on restaurants for dinner and getting us reservations! I would definitely come back to stay here again in the future!

    The parking was expensive at $55/night, but that is, unfortunately, the going rate at most hotels in San Francisco!

    9.6

  • Rafał
      Poland
    July 8, 2014

    Great location, friendly stuff, good restaurant. Nice, spacious, clean rooms.

    Parking prices.

    9.6

  • Will
      United States of America
    July 8, 2014

    Location Boutique Service Spa

    10

  • Virginia
      United States of America
    July 8, 2014

    1hour for room service. No turn down service.

    6.3

  • Marilyn
      United States of America
    July 8, 2014

    Spacious rooms, great decor, comfortable beds. Terrace over-looking Bay Bridge and Ferry Building. Friendly staff. Perfect for going to Giant's game-and shopping at Ferry Building.

    Could hear people in adjacent rooms.

    10

  • Mollie
      United States of America
    July 7, 2014

    Location, Staff, Amenities, Modern architecture, room

    Gym could be better

    9.6

  • Mary
      United States of America
    July 7, 2014

    Location was great -- beautiful view of water, close to Exploratorium, Embarcadero, many restaurants, decent value for money. Room was clean and well appointed.

    Service at outside deck restaurant (on main floor) was poor/non-existant. After waiting 20 minutes without any service finally left.

    7.5

  • Ida
      United States of America
    July 6, 2014

    The hotel restaurant was fun and fabulous for meeting up with friends.

    "Rooftop terraces" were disappointing for me

    7.9

  • Garrett
      United States of America
    July 6, 2014

    roof deck was fantastic and the location was superb.

    street noise was a bit loud

    7.9

  • Anonymous
      United States of America
    July 4, 2014

    Location, staff, views

    shower was gross. chairs in the bar were badly worn leather. bar and room was a little tired. Could use a freshening up.

    7.5

  • Anonymous
      United States of America
    July 3, 2014

    All the associates were friendly and professional. The hotel is beautiful, and had a wonderful rooftop terrace.

    10

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