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172 West Adams Street, Chicago Loop, Chicago, IL 60603, United States of America – Show map
|Fabulous Room with Two Double Beds|
|Wonderful Queen Room|
|Fabulous King Room|
|Wonderful King Room|
|Spectacular Room with Two Double Beds|
|Spectacular King Room||
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105 verified reviews
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W Chicago City Center's staff speaks: English
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Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
4:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 30 per person per night when using existing beds.
One child under 2 years is charged USD 25 per night in a crib.
One older child or adult is charged USD 35 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 105 reviews
Value for money
Show reviews from:
Virgin Hotels Chicago offers the modern traveler inclusivity, comfort, and value by providing complimentary unlimited high-speed Wi-Fi, no hidden fees, and amenities such as a minibar and on-demand...
Score from 22 reviews Exceptional
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 3350 reviews Good
Located along Chicago’s Magnificent Mile, this luxury hotel is across the street from the historic Water Tower. A world-renowned spa and restaurant are on site, and each room features free Wi-Fi.
Score from 110 reviews Wonderful
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1543 reviews Very good
Unfortunately, the room was smaller than I expected and the view was not good at all. We had a view of a parking lot. :(
The staff was great!! Adam and a few other made it a special time in Chicago for us. Holding our bags even after checking out was very accommodating and I would highly suggest that the W Chicago Center keep that for their guests!!
Walking distance to Metra. Very reasonable. Room ready for morning check in. Upgraded as it was my birthday and I received a decorated birthday treat and card. Friendly staff. Fun 'electric' lobby. Close to theaters we attended, restaurants, and shopping.
A King Room, which was sold to me, appeared to be a tiny one. To say nothing about bathroom - you hit the walls with your elbows while using towel. Free WiFi is only in lobby.
The only downside was we couldn't get the dvd to work with the tv but it definitely didn't damper our stay. We just enjoyed the big television.
The hotel is very nice and different in style, which drew me to it. The staff was friendly and the bed was absolutely amazing. I never slept so good in my life.
alarm kept going off we had to keep having someone look at it .finally the next day we wanted to leave early and the hotel said they upgrade us when they did so that room was even dirtier and we had no towels and lastly the view is horrible and it's just overall was a bad place. Stay at the Dana or hard rock !
Ha nothing at all
The staff are dedicated to making your stay top-notch. The hotel itself is a mix of Ayn Rand meets modern contemporary with cool touches around every corner. Will definitely be back!
Room too small even for stretching on the floor, wi fi was spotty, expensive charges even for bottled water.
I appreciate the lamp on both sides of the bed and the quality hair and bath products. Location for us was great, walking distance to all we wanted.
slow service for checkout was told 15 minutes for valet service to over an hour and you should let people now upfront cost factor with tax.
Door to bathroom could be a lot better
The room was great but couldn't get the dvd to work
Room was extremely small and room and elevator smelled like sewage.
Location was good
Paying for internet.
Excellent service,excellent ambience.The staff were beyond helpful and made our stay thoroughly enjoyable. I would highly recommend this hotel and I am very fussy. I can't wait to return.
the wifi was not free.
great bed, nice room, fun vibe
Room was dark during the day since there was only one small window. Hotel lobby attractive and comfortable but could use a small gift shop and/or an espresso bar for quick snacks. Wifi expensive.
The staff was exceptionally welcoming, helpful and gracious and bent over backwards to satisfy requests and even went beyond the call of duty to make up for the smallest shortcoming. Rooms were spacious and surprisingly quiet considering that the train tracks and bustling downtown were right below. Room service was quick, always delicious and again staff friendly and attentive.
The size of room And bathroom
Tiny room, bathroom so small it was hard to move around, no closet, and you have to pay for wifi!
Not much to like
Location Spacious room
Location - great Staff - great Room - great What more could you want?!
The large and multiple urine stains on the mattress was a big turn off. For a quality place like the W Hotel that was an oversight that should not have happend.
They charged me for an item in the minibar that I did not take. I have sent an e-mail to the billing department and am waiting on a response
Great front desk people
WC too small Missing something that makes this hotel unique like the others W I have been
Location Bed and room Hall Internet is fast Nice bar
My flight to Chicago was cancelled because of a fire in a control tower. Trip ruined. And W refuses to give me credit for a future stay?!?! Took $400 of my money and I'm sure sold the room to someone else. I'll never stay with your brand again!
Thanks to booking.com for attempting to get my money back.
Odd layout of the bedroom- the bathroom door was frosted glass, so every time someone went to the bathroom at night, it lit up the whole room. Very small room for the W (we were on the top floor, too).
Great location, very comfortable bed, very friendly staff.
$5 for a small bottle of water in room, all crazy prices. Bar $11 for a beer. way too expensive so did not use any food, drink or room items. Normally use these if priced correctly, absolutely crazy, maybe for business traveller on company expense account but not for a family,
beds excellent, spotless and good location
Excellent rooms Great staff
Had to lay on our sides to watch TV. Very uncomfortable location .
Bartender was awesome and recommended a great restaurant.
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