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172 West Adams Street, Chicago Loop, Chicago, IL 60603, United States of America – Show map
|Fabulous Room with Two Double Beds|
|Wonderful Queen Room|
|Fabulous King Room|
|Wonderful King Room|
|Spectacular Room with Two Double Beds|
|Spectacular King Room||
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82 verified reviews
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W Chicago City Center's staff speaks: English
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Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 60 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 30 per person per night when using existing beds.
One child under 2 years is charged USD 25 per night in a crib.
One older child or adult is charged USD 35 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 82 reviews
Value for money
Show reviews from:
Off the banks of the Chicago River, this luxurious hotel is conveniently located within a 5 minute walk of the Magnificent Mile and Millennium Park.
Score from 1329 reviews Very good
In a modern high rise less than 2 miles from downtown Chicago and The Loop district, these apartments feature an indoor pool. Free Wi-Fi is available in all rooms.
Score from 243 reviews Wonderful
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1293 reviews Very good
Located in Chicago’s Lakeshore East neighborhood, this luxury hotel is in the modern Aqua building. Free Wi-Fi access is provided in every room, and Millennium Park can be reached in a 5-minute walk.
Score from 528 reviews Wonderful
The staff was exceptionally welcoming, helpful and gracious and bent over backwards to satisfy requests and even went beyond the call of duty to make up for the smallest shortcoming. Rooms were spacious and surprisingly quiet considering that the train tracks and bustling downtown were right below. Room service was quick, always delicious and again staff friendly and attentive.
Room was dark during the day since there was only one small window. Hotel lobby attractive and comfortable but could use a small gift shop and/or an espresso bar for quick snacks. Wifi expensive.
The size of room And bathroom
Not much to like
Tiny room, bathroom so small it was hard to move around, no closet, and you have to pay for wifi!
Location Spacious room
Location - great Staff - great Room - great What more could you want?!
The large and multiple urine stains on the mattress was a big turn off. For a quality place like the W Hotel that was an oversight that should not have happend.
Great front desk people
They charged me for an item in the minibar that I did not take. I have sent an e-mail to the billing department and am waiting on a response
Location Bed and room Hall Internet is fast Nice bar
WC too small Missing something that makes this hotel unique like the others W I have been
Thanks to booking.com for attempting to get my money back.
My flight to Chicago was cancelled because of a fire in a control tower. Trip ruined. And W refuses to give me credit for a future stay?!?! Took $400 of my money and I'm sure sold the room to someone else. I'll never stay with your brand again!
Great location, very comfortable bed, very friendly staff.
Odd layout of the bedroom- the bathroom door was frosted glass, so every time someone went to the bathroom at night, it lit up the whole room. Very small room for the W (we were on the top floor, too).
beds excellent, spotless and good location
$5 for a small bottle of water in room, all crazy prices. Bar $11 for a beer. way too expensive so did not use any food, drink or room items. Normally use these if priced correctly, absolutely crazy, maybe for business traveller on company expense account but not for a family,
Excellent rooms Great staff
Bartender was awesome and recommended a great restaurant.
Had to lay on our sides to watch TV. Very uncomfortable location .
stephanie and jadi were excellent servers in the lounge, very friendly and helpful.
First room was dirty had white stains on sofa chair use you imagination...valet parking attendants were rude...and rooms smell a bit like mildew. ice machine was broken had to go down to the next level to get ice...all In all save your money and stay at the JW Marriott across the street
I loved the location to all the downtown attractions!! The people working there were very friendly and very helpful!!
The toilet was too close to the wall for leg room.
Hotel was very clean and the room was gorgeous and spacious. The staff was extremely nice and helpful... Overall a wonderful experience and I will definitely stay there again.
Very clean, modern but still has historic charm and features, walking distance to shopping and many attractions, friendly staff, magnifying mirror in bathroom, Bliss products.
Having to pay for internet, very small bathroom and lack of places to set things, phone so high tech had to ask how to hang up (disconnect) from call, could see into other rooms from window-lack of view.
It's so dark! The lobby was more like a night club, complete with disco lights swirling around. Every room had creepy dark lighting. Bed was terribly uncomfortable.
excellent service, great bar
I and my husband enjoy the room, the hotel is very amazing and good!!, it is located near to the all the places that you can visit in Chicago!!, We will return at the same hotel!!
the recepcionist was not nice with us,
Excellent location, friendly people, amazing city.
The lobby area is super cool and comfortable.
Our room faced the courtyard. Not a good view. I chose it because I was told it was quieter but I wish I would have picked a room towards Adams st.
Location was amazing - Staff were friendly, helpful and welcoming especially Connor at the reception desk who was very professional and Katie. Was great being there - Another Wonderful W. experience. C
Amenities, friendly staff
Temperature control in room did not function.