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172 West Adams Street, Chicago Loop, Chicago, IL 60603 – Show map
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77 verified reviews
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W Chicago City Center's staff speak: English
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Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 60 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 17 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 30 per person per night when using existing beds.
One child under 2 years is charged USD 25 per night in a crib.
One older child or adult is charged USD 35 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
W Chicago City Center accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 77 reviews
Value for money
Show reviews from:
Overlooking Grant Park and Lake Michigan, this hotel is within a 5-minute walk of Millennium Park. It features on-site dining, an indoor pool and a 32-inch flat-screen TV with HBO in every room.
Score from 426 reviews Very good
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 1305 reviews Excellent
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 986 reviews Very good
This downtown Chicago hotel is within a 7-minute walk of the Quincy/Wells subway station and Willis Tower Skydeck. Club Quarters, Central Loop features a restaurant, pub and 24-hour room service.
Score from 473 reviews Excellent
Excellent rooms Great staff
Bartender was awesome and recommended a great restaurant.
Had to lay on our sides to watch TV. Very uncomfortable location .
stephanie and jadi were excellent servers in the lounge, very friendly and helpful.
First room was dirty had white stains on sofa chair use you imagination...valet parking attendants were rude...and rooms smell a bit like mildew. ice machine was broken had to go down to the next level to get ice...all In all save your money and stay at the JW Marriott across the street
I loved the location to all the downtown attractions!! The people working there were very friendly and very helpful!!
The toilet was too close to the wall for leg room.
Hotel was very clean and the room was gorgeous and spacious. The staff was extremely nice and helpful... Overall a wonderful experience and I will definitely stay there again.
Very clean, modern but still has historic charm and features, walking distance to shopping and many attractions, friendly staff, magnifying mirror in bathroom, Bliss products.
Having to pay for internet, very small bathroom and lack of places to set things, phone so high tech had to ask how to hang up (disconnect) from call, could see into other rooms from window-lack of view.
It's so dark! The lobby was more like a night club, complete with disco lights swirling around. Every room had creepy dark lighting. Bed was terribly uncomfortable.
excellent service, great bar
I and my husband enjoy the room, the hotel is very amazing and good!!, it is located near to the all the places that you can visit in Chicago!!, We will return at the same hotel!!
the recepcionist was not nice with us,
Excellent location, friendly people, amazing city.
The lobby area is super cool and comfortable.
Our room faced the courtyard. Not a good view. I chose it because I was told it was quieter but I wish I would have picked a room towards Adams st.
Location was amazing - Staff were friendly, helpful and welcoming especially Connor at the reception desk who was very professional and Katie. Was great being there - Another Wonderful W. experience. C
Amenities, friendly staff
Temperature control in room did not function.
I was upgraded to a nicer room after a poor experience with a guest next-door
Very mixed clientele, Security could've been better
Rooms were lovely and comfortable. Very modern, but besides the purple lit lobby, comfortable and relaxing. Also loved the bathroom and the Bliss bath products.
fees for wi-fi seemed a little silly. Rooms adjacent to train line can be a little noisy.
The cost for over night parking
Excellent location - walking distance to everything! Very friendly staff, comfortable room, comfortable bed and pillows, very clean.. Highly recommended!
The beds are so comfy and everyone is so nice.
NO FREE INTERNET IN ROOMS?! That is ridiculous. Also, it's a big noisy at night.
Style and lobby bar. Very nice to have a drink.
Traveling for business. 15$ a day for wifi is silly. Chintzy. And the bar prices were pumped up.
beautiful and contemporary interior
could not easily find the amenities like ice
Location in the city was great. Room was cool and modern which is why I like the W hotel chain.
The techno beat music in the lobby bar at 1:30 a.m. when we checked in was cranked too loud. Platform bed was a little hard but better that than too soft.
Hotel is centrally located, everything is in walking distance. Entrance hall is nice.
Due to train passing in front of the building it was noisy. Rooms are very small.
The location and staff on the door who were friendly and helpful
The room was very small and for $300 per night - on speical offer shameful. It was like a student dorm, with a miniture bathroom. Some furniture and fitting were small size (childrens toilet, small sink no space to put wash bag I had to keep going in and out of the room to use each item, bathroom not clean, door and wardrobe sticky) and some furniture to large of the room - chairs, TV and side cabinets/stools. Nowhere to store clothes other than sticky wardobe. I spent the weekend like I was camping living out of my suitcase and wash bag like a student in halls. The rooms were very narrow and you could hear the conversations/people on the toilet/shower etc and it was like sleeping in the street. I spend about 85% of my time in hotels and if this is the W chain I will NEVER stay in one again. A total rip off
Spectacular reception and lounge, Extremely refined desin, very creative and trendy...
Rooms although very complete and very well designed, are small...
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