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Property Highlights

Places of Interest:

Willis Tower (0.2 miles) Chicago Board of Trade Building (0.2 miles)
Show map W Chicago City Center

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Newest reviews for W Chicago City Center

  • Rosemary
      United States of America
    August 12, 2014

    Excellent rooms Great staff


  • Dara
      United States of America
    August 1, 2014

    Bartender was awesome and recommended a great restaurant.

    Had to lay on our sides to watch TV. Very uncomfortable location .


  • Anonymous
      United States of America
    July 24, 2014

    stephanie and jadi were excellent servers in the lounge, very friendly and helpful.


  • Robert
      United States of America
    July 15, 2014

    First room was dirty had white stains on sofa chair use you imagination...valet parking attendants were rude...and rooms smell a bit like mildew. ice machine was broken had to go down to the next level to get ice...all In all save your money and stay at the JW Marriott across the street


  • John
      United States of America
    July 13, 2014

    I loved the location to all the downtown attractions!! The people working there were very friendly and very helpful!!

    The toilet was too close to the wall for leg room.


  • Katarzyna
    July 8, 2014

    Hotel was very clean and the room was gorgeous and spacious. The staff was extremely nice and helpful... Overall a wonderful experience and I will definitely stay there again.


  • Kaye
      United States of America
    June 24, 2014

    Very clean, modern but still has historic charm and features, walking distance to shopping and many attractions, friendly staff, magnifying mirror in bathroom, Bliss products.

    Having to pay for internet, very small bathroom and lack of places to set things, phone so high tech had to ask how to hang up (disconnect) from call, could see into other rooms from window-lack of view.


  • Anonymous
      United States of America
    June 24, 2014

    It's so dark! The lobby was more like a night club, complete with disco lights swirling around. Every room had creepy dark lighting. Bed was terribly uncomfortable.


  • Gerald
      United States of America
    May 26, 2014

    excellent service, great bar

    parking options


  • Verónica
    May 16, 2014

    I and my husband enjoy the room, the hotel is very amazing and good!!, it is located near to the all the places that you can visit in Chicago!!, We will return at the same hotel!!

    the recepcionist was not nice with us,


  • Philippe
    May 7, 2014

    Excellent location, friendly people, amazing city.


  • Lindsey
      United States of America
    April 27, 2014

    The lobby area is super cool and comfortable.

    Our room faced the courtyard. Not a good view. I chose it because I was told it was quieter but I wish I would have picked a room towards Adams st.


  • Cynthia
      United Arab Emirates
    April 24, 2014

    Location was amazing - Staff were friendly, helpful and welcoming especially Connor at the reception desk who was very professional and Katie. Was great being there - Another Wonderful W. experience. C


  • Anonymous
      United States of America
    April 6, 2014

    Amenities, friendly staff

    Temperature control in room did not function.


  • Andrew
      United States of America
    April 1, 2014

    I was upgraded to a nicer room after a poor experience with a guest next-door

    Very mixed clientele, Security could've been better


  • Michelle
      United States of America
    March 31, 2014

    Rooms were lovely and comfortable. Very modern, but besides the purple lit lobby, comfortable and relaxing. Also loved the bathroom and the Bliss bath products.

    fees for wi-fi seemed a little silly. Rooms adjacent to train line can be a little noisy.


  • Brandon
      United States of America
    March 11, 2014

    The cost for over night parking


  • Anonymous
      United States of America
    March 6, 2014

    Excellent location - walking distance to everything! Very friendly staff, comfortable room, comfortable bed and pillows, very clean.. Highly recommended!


  • Leila
      United States of America
    February 26, 2014

    The beds are so comfy and everyone is so nice.

    NO FREE INTERNET IN ROOMS?! That is ridiculous. Also, it's a big noisy at night.


  • Natalie
    February 20, 2014

    Style and lobby bar. Very nice to have a drink.

    Traveling for business. 15$ a day for wifi is silly. Chintzy. And the bar prices were pumped up.


  • Heather
      United States of America
    February 18, 2014

    beautiful and contemporary interior

    could not easily find the amenities like ice


  • Gary
      United States of America
    December 5, 2013

    Location in the city was great. Room was cool and modern which is why I like the W hotel chain.

    The techno beat music in the lobby bar at 1:30 a.m. when we checked in was cranked too loud. Platform bed was a little hard but better that than too soft.


  • Anonymous
    October 29, 2013

    Hotel is centrally located, everything is in walking distance. Entrance hall is nice.

    Due to train passing in front of the building it was noisy. Rooms are very small.


  • Anonymous
      Isle of Man
    October 18, 2013

    The location and staff on the door who were friendly and helpful

    The room was very small and for $300 per night - on speical offer shameful. It was like a student dorm, with a miniture bathroom. Some furniture and fitting were small size (childrens toilet, small sink no space to put wash bag I had to keep going in and out of the room to use each item, bathroom not clean, door and wardrobe sticky) and some furniture to large of the room - chairs, TV and side cabinets/stools. Nowhere to store clothes other than sticky wardobe. I spent the weekend like I was camping living out of my suitcase and wash bag like a student in halls. The rooms were very narrow and you could hear the conversations/people on the toilet/shower etc and it was like sleeping in the street. I spend about 85% of my time in hotels and if this is the W chain I will NEVER stay in one again. A total rip off


  • Youssef
      United States of America
    August 21, 2013

    Spectacular reception and lounge, Extremely refined desin, very creative and trendy...

    Rooms although very complete and very well designed, are small...


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