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172 West Adams Street, Chicago Loop, Chicago, IL 60603, United States of America – Show map
|Fabulous Room with Two Double Beds|
|Wonderful Queen Room|
|Fabulous King Room|
|Wonderful King Room|
|Spectacular Room with Two Double Beds|
|Spectacular King Room||
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106 verified reviews
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W Chicago City Center's staff speaks: English
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WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 65 per day.
4:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
Up to two additional older children or adults are charged USD 30 per person per night when using existing beds.
One child under 2 years is charged USD 25 per night in a crib.
One older child or adult is charged USD 35 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 107 reviews
Value for money
Show reviews from:
Featuring panoramic views of the river and city skyline, this hotel is centrally located just a 10-minute walk from the famous Magnificent Mile.
Score from 310 reviews Very good
Virgin Hotels Chicago offers the modern traveler inclusivity, comfort, and value by providing complimentary unlimited high-speed Wi-Fi, no hidden fees, and amenities such as a minibar and on-demand...
Score from 79 reviews Wonderful
This hotel is a 5 minute walk from Millennium Park and the shopping at The Magnificent Mile. It features on-site dining, a gym, and modern rooms with a 36-inch flat-screen TV.
Score from 2249 reviews Excellent
This luxurious downtown Chicago hotel is a 1-minute walk from Monroe-Red Subway Station. It features a 12-treatment room spa, fitness center and spacious accommodations with an iPod docking station.
Score from 1609 reviews Very good
May 19, 2015
Good facilities and great location
May 16, 2015
No restrooms on lobby level--walk down stairs with geometric print (hope you don't get dizzy and fall) or upstairs past intimate lounge with everyone watching you enter and exit. Windy city winds can be heard in interior facing rooms throughout the night. No plugs to charge electronics near bed. Poor bathroom lighting doesn't illuminate main mirror.
Restaurant staff friendly, anticipatory, flexible. The offer to help, but don't distract or pester you. Desk staff was on point, provided helpful suggestions.
May 16, 2015
Our bathroom door was broken (didn't shut). We'd already been there one night when we called and asked them to fix it (had an event that night so just dealt with it the first evening). They did offer to give us a new room though we just had come up with a makeshift solution and didn't feel like leaving. Room was tiny considering how much it cost.
Hotel was conveniently located to most things we wanted to see. Everything was clean, staff was polite and responsive.
May 12, 2015
The Wonderful room is not big enough for two average-size people.
The staff was friendly and the hotel was clean and modern.
May 9, 2015
Location middle of everywhere
April 15, 2015
Unfortunately, the room was smaller than I expected and the view was not good at all. We had a view of a parking lot. :(
The staff was great!! Adam and a few other made it a special time in Chicago for us. Holding our bags even after checking out was very accommodating and I would highly suggest that the W Chicago Center keep that for their guests!!
April 14, 2015
Walking distance to Metra. Very reasonable. Room ready for morning check in. Upgraded as it was my birthday and I received a decorated birthday treat and card. Friendly staff. Fun 'electric' lobby. Close to theaters we attended, restaurants, and shopping.
March 31, 2015
A King Room, which was sold to me, appeared to be a tiny one. To say nothing about bathroom - you hit the walls with your elbows while using towel. Free WiFi is only in lobby.
March 25, 2015
The only downside was we couldn't get the dvd to work with the tv but it definitely didn't damper our stay. We just enjoyed the big television.
The hotel is very nice and different in style, which drew me to it. The staff was friendly and the bed was absolutely amazing. I never slept so good in my life.
March 18, 2015
alarm kept going off we had to keep having someone look at it .finally the next day we wanted to leave early and the hotel said they upgrade us when they did so that room was even dirtier and we had no towels and lastly the view is horrible and it's just overall was a bad place. Stay at the Dana or hard rock !
Ha nothing at all
March 16, 2015
The staff are dedicated to making your stay top-notch. The hotel itself is a mix of Ayn Rand meets modern contemporary with cool touches around every corner. Will definitely be back!
March 3, 2015
Room too small even for stretching on the floor, wi fi was spotty, expensive charges even for bottled water.
I appreciate the lamp on both sides of the bed and the quality hair and bath products. Location for us was great, walking distance to all we wanted.
February 19, 2015
slow service for checkout was told 15 minutes for valet service to over an hour and you should let people now upfront cost factor with tax.
February 18, 2015
Door to bathroom could be a lot better
The room was great but couldn't get the dvd to work
February 14, 2015
Room was extremely small and room and elevator smelled like sewage.
Location was good
January 26, 2015
Paying for internet.
Excellent service,excellent ambience.The staff were beyond helpful and made our stay thoroughly enjoyable. I would highly recommend this hotel and I am very fussy. I can't wait to return.
January 3, 2015
the wifi was not free.
great bed, nice room, fun vibe
November 27, 2014
Room was dark during the day since there was only one small window. Hotel lobby attractive and comfortable but could use a small gift shop and/or an espresso bar for quick snacks. Wifi expensive.
The staff was exceptionally welcoming, helpful and gracious and bent over backwards to satisfy requests and even went beyond the call of duty to make up for the smallest shortcoming. Rooms were spacious and surprisingly quiet considering that the train tracks and bustling downtown were right below. Room service was quick, always delicious and again staff friendly and attentive.
November 18, 2014
The size of room And bathroom
November 12, 2014
Tiny room, bathroom so small it was hard to move around, no closet, and you have to pay for wifi!
Not much to like
November 6, 2014
Location Spacious room
November 6, 2014
Location - great Staff - great Room - great What more could you want?!
November 4, 2014
The large and multiple urine stains on the mattress was a big turn off. For a quality place like the W Hotel that was an oversight that should not have happend.
November 4, 2014
They charged me for an item in the minibar that I did not take. I have sent an e-mail to the billing department and am waiting on a response
Great front desk people
October 28, 2014
WC too small Missing something that makes this hotel unique like the others W I have been
Location Bed and room Hall Internet is fast Nice bar
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