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Newest reviews for W Hollywood

  • Monique
      Australia
    September 14, 2014

    Security so random people weren't wandering in.

    Location not great. Check-in staff on day of arrival not great - an early check in was requested as we landed early and when we arrived we had to go and ask 4 times and waited 4 hours to check in. No ideal after a 15 hour flight.

    6.3

  • Geoff
      United Kingdom
    September 10, 2014

    The roof top pool was excellent and a very welcome area to relax after a day sightseeing. The restaurant was also excellent especially due to the lack of alternatives on Hollywood Blvd. The rooms were of a very high standard.

    Although the hotel was very good, the overall rating was affected by its location

    8.8

  • Mark
      United States of America
    September 6, 2014

    rooms nice

    pool tiny and to many people drinking

    7.9

  • Anonymous
      China
    September 1, 2014

    good location

    party going on downstairs and it was a bit noisy. the lobby lounge was booked for party purpose so hotel guests were not able to use. not a good hotel for family and travellers.

    7.9

  • Anonymous
      United States of America
    August 29, 2014

    Decor

    Location, price, loud party in middle of night that still persisted after 3 calls to front desk. Virtually no sleep.

    6.3

  • Meshari
      Kuwait
    August 25, 2014

    Clean, staff friendly the rooms are nice and well mainlined

    Extra coasts like Valet parking are quite High

    8.3

  • Fawaz
      Kuwait
    August 21, 2014

    Location Staff Luxury Lobby

    Poor Room when you compare it to the whole hotel such as the Lobby or hotel interior

    7.1

  • Anonymous
      Netherlands
    August 18, 2014

    Bell Boys were helpfull once we were leaving

    Reception was uninterested and impolite. We asked for quiet room , but ended up under Fitness room floor and had oise.

    5.4

  • Melinda
      Australia
    August 17, 2014

    Only good thing was the outdoor deck. But then it was closed because of a private function, which I thought was dumb considering we where paying guests and couldn't use it.

    The staff where not very helpful. Being a tourist it would of been nice to be informed more about the city, ie, taxis, places of interest, etc.

    5.4

  • Kevin
      China
    August 15, 2014

    The hotel was great very centrally located and always fun events going on downstairs. Highly recommended.

    8.8

  • Armindo
      Angola
    August 15, 2014

    The Waiters in the downstairs restaurant Did not meet our expectations both in quality of service and in behavior, this was on the 2nd day of our stay.

    7.1

  • Aziz
      United Arab Emirates
    August 11, 2014

    Nice rooms.

    Very bad view right on to the wall. Staff very cold faced and unfriendly. Noisy hotel

    5.8

  • Krystal
      Canada
    August 6, 2014

    What didn't I like?! The customer service is beyond that of any hotel I have ever stayed at before, and yes, that includes Asia. This amazing team of staff are absolutely excellent, and honestly, made me want to work for the company haha. There were multiple occasions my best friend and I looked at each other in shock after having someone help us as they had fully exceeded our expectations. The rooms are wonderful, always clean and the beds are beyond comfortable. Pool is busy and beautiful, amazing views. Drinks are great. Food is great. Lobby is spectacular and hosts great events. Will always continue to stay here.

    10

  • Anonymous
      United States of America
    August 3, 2014

    Lobby was impressive.

    My room seemed run down and overly used(stains, scratches, worn materials) The price did not match the value. My view was of a parking lot and the pool was closed during my stay. Overall I was not impressed. The staff seemed too good to greet you and above it.

    5

  • Gaye
      Hong Kong
    July 31, 2014

    W has a great location if you want a lot of activity

    the downside is they have a party every night in the lobby area and the bouncers treat every entrant like you are GAYE crashing a party. This is very annoying for legit hotel guests like myself.

    6.7

  • Kevin
      China
    July 30, 2014

    The W Hollywood is a great hotel and and right at the center of Hollywood.

    9.2

  • Anonymous
      Sweden
    July 29, 2014

    Pool area, wetdeck. Location in the middle of hollywood.

    This hotel was overbooked when we returned to LA.

    9.6

  • Ragnhild
      Norway
    July 28, 2014

    - nice and clean room - Fancy pool at the room

    The aircon was so loud that we couldn't use it :(

    8.8

  • Rose
      Canada
    July 25, 2014

    The location is very convenient to Hollywood. It was very quite in the room, no noise from outside.

    The hotel is a wireless dead zone - only one or two bars on my phone as soon as I entered the building. On top of that the wifi in the room was not working. The staff did their best to fix it but could not figure it out.

    6.3

  • Anonymous
      United States of America
    July 20, 2014

    Overall location was amazing, staff friendly, and room very comfortable

    Some elements of the room felt like they suffered identity crisis

    9.6

  • George
      United States of America
    July 18, 2014

    Very comfortable bed and room layout, comfy lounge chair, even a window area to lounge and enjoy the view!

    No coffe maker in the room, Wi-Fi was extra cost... No bath tub, was not asked for preference...

    9.6

  • Anonymous
      United Kingdom
    July 13, 2014

    Pool and cleaning staff Bed

    00:30 call from reception Nothing was done about this despite several complaints and promises to look into it

    5.8

  • Anonymous
      United States of America
    July 4, 2014

    Amazing hotel, staff and location. Went an extra mile to celebrate our 25th Wedding Anniversary by surprising us with a bottle of bubbly and card. Very surprised! Definitely will be booking with W again!

    10

  • Anonymous
      Hong Kong
    June 29, 2014

    Location, easy to access different spots.

    Concierge service is somewhat disappointed. The guy was not helpful at all. Never had such experience in a high rated hotel. Room cleaning can be improved. I could see dust everywhere. Staff could be more pro-active.

    6.3

  • Angad
      India
    June 19, 2014

    Beautiful hotel located in Hollywood with most of the tourist attractions of the area are close by.

    9.6

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