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123 Washington Street, Wall Street - Financial District, New York City, NY 10006, United States of America – Show map
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117 verified reviews
They speak your language!
W New York-Downtown's staff speaks: Chinese, Russian, Polish, Italian, French, Spanish, English, German, Czech
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in the hotel rooms and costs USD 15 per 24 hours.
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and costs USD 15 per 24 hours.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Russian, Polish, Italian, French, Spanish, English, German, Czech
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 40 per person per night when using existing beds.
One older child or adult is charged USD 40 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 117 reviews
Value for money
Show reviews from:
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Score from 645 reviews Very good
The location, the room and amenities.
The doorman and bellman was coueteous and nice.
The room was small and overprice for a 4 star hotel. The room was not what I expected. Very old.
the front desk staff here were rather aloof. Have stayed at other W hotels and the service and staff attentiveness were always exceptional.
Everything! Amazing bar area. Superb views.
They just need to tidy up the internal doors, redo the carpets in the non reception areas. Not as immaculate as the entrance. Also add tea facilities. Otherwise FAB!
- location - bed - spacious room - view of ground zero from the room
- no trash bin in the bathroom - 2x plugs in the wall did not work - I might sound picky but this should not be accepted in this kind of hotel.
W downtown is a modern and trendy hotel with nice lobby and terrace. Located near 9/11 memorial and financial district , 5 mn away from TriBeCa and battery park jogging facilities
Hotel is probably overpriced compared to the Conrad battery park which has better service, larger rooms and an equally impressive lobby
Love the decoration and the was extremely comfortable.
Did not like the fact that my room did have a mini fridge
The view from our room of the new memorial tower and all the 9/11 site was amazing. The rooms and lobby area were of very high standard. Definitely coming back here once all the new construction is finished! Great location!
Free WiFi in the rooms would have been good but if that's all I can complain about then it shows you how good this place is!
Design and location are absolutely outstanding. Amenities are great. But the desk staff clearly lacks warmth and seems to be bothered by any request, including the apparently insane desire to check out, eventually...
First the rooms are too small.the rooms have no wifi after paying all that money for a room and then have to pay for wifi too....hell no!!!.no coffee maker in ur room...anyway I would not recommend cause I was not satisfied. ....the people at the bar was very nice thats the only thing I enjoyed....
The room and the view was absolutely beautiful. Also the front desk clerk was very nice and inviting
Location is excellent, the "wonderful king" room was a great size with a view of the Freedom Tower. Very comfortable bed. There is a frosted glass panel between the shower and the bedroom- not totally see through but not private either. Housekeeping and bartenders were great. The man at the front desk should stay behind the scenes in the office and not be dealing with guest. Rather rude and did not seem pleased to be working there the night we checked in. VERY off putting for the first impression at the W.
The rude front desk worker.
The staff were very friendly and helpful. The bed was incredibly comfortable. The safe was convenient to use. The bathroom set up (i.e. drawer).
The air system was difficult to use / program.
The location was great as it is as near to the 9/11 museum as one could be! The view from our room was fabulous, and the room was very spacious.
The cost of the room was very expensive, in fact, twice as much as a couple of surrounding hotels nearby. Also, the modern decor and ambiance of the room were not to our liking - a bit too modern and sleek! There was no space for toiletries in the bathroom as the vanity was crowded. The lighting in the room was lacking as well - lamps didn't give off enough light at all!
I will definitely comeback again!
Incredible views of the Freedom Tower. Very cool rooms (snakeskin bathroom tile!?! - it works)
If you are trying to do more central things, you will have to cab a lot as it's in Battery Park.
Modern and friendly. Great view of the trade center. My reservation was not in their system, did not receive it from Booking. They corrected the problem right away.
room very comfortable. great location and value.. would stay again. thanks
did'nt love decor in lobby level and halls but that really didn't effect stay.
Stylish Lobby & Bar.
Our bathroom had no storage space and the water was running out of the shower. Our room had a second door to another room that was locked but had an automatic opening mechanism that was blinking and noisy.
Convenient, inexpensive for a basic comfortable room
Associated restaurants & bars very poor. Staff untrained, facilities often closed when you wanted a drink. Front desk staff friendly but some were poorly informed about local restaurants etc
clean, nice view, close to mta. if you're looking for downtown hotel - very recommended.
the location was good, but we prefer midtown better.
Rooms need a bit of freshening
It was a beautiful hotel very trendy! The staff were pleasant and helpful. The location was super convenient. Perfect place was a weekend get away. They gave us a free room upgrade which was sweet. View is beautiful at night. I would definitely come back again.
Parking is an additional $60. I paid enough for the room not giving you more money to park.
Rooms are good basic & comfortable. The deal was a reasonable price. It is right beside "ground zero"
The hotel ran out of tea for 3 days at the breakfast bar. Each day they ran out of orange juice by about 9:30. The concierges varied, a couple were great & a couple were poorly informed. The bar was closed till 5pm! The crowds visiting Ground Zero can be a pain to get through.
location and staff friendliness
- no free wi-fi in the room (that's a minimum requirement) - could hear loud guests going into their rooms from the club in the lobby late at night (perhaps better sound insulation) - it would be good if the bottle of water in the room was also free (just as a courtesy)
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