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201 Park Avenue South, New York City, NY 10003, United States of America – Show map
Excellent location – rated 9.3/10! (score from 78 reviews)
Rated by guests after their stay at W New York - Union Square.
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W New York - Union Square's staff speaks: Spanish, English
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Fitness Center, Massage, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and costs USD 16.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 60 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 30 per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 25 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 78 reviews
Value for money
Show reviews from:
In Manhattan’s Greenwich Village, this boutique hotel is a 10-minute walk from the New York University campus and Washington Square Park. Free Wi-Fi and cable TV is included in all rooms.
Score from 1124 reviews Excellent
This Midtown Manhattan hotel is a 5-minute walk from Central Park. It features on-site fine dining by popular chef Gordon Ramsay. Shops along Fifth Avenue are a 7-minute walk away.
Score from 771 reviews Very good
In the center of midtown Manhattan, this New York hotel within a 10-minute walk of both Central Park and Times Square.
Score from 2984 reviews Good
This Manhattan hotel offers free Wi-Fi, a lobby bar and outdoor lounge, and rooms that have a flat-screen TV with cable channels. The Bleeker Street subway station is a 5 minute walk away.
Score from 501 reviews Wonderful
The whole atmosphere, room was big, the bar downstairs was amazing and the location was superb.
Honestly no free wifi is the only thing I could fault it for. Otherwise - would stay again in a heartbeat.
Staff great. When I requested a twin room through booking.com we were treated like second class citizens. They said booking.com never send special requests through. When I asked the reception to change the room they did so although we did have to stay 1 night in king bed. Mother and 19 year old son staying together so they appreciated my concern!,
Location location. Great spacious room with a gorgeous view once the sky cleared.
The pillows. Hate the feather pikkows. No support for neck and went practically flat. The reading light was poorly placed on the bed stand .
From very start to finish the staff were terrible!!! Rude, dismissive, they just didn't care. No facilities! Over priced for what it actually is. This is not a luxury hotel... People eating take out in the hotel bar, mcdonalds, Dunkin donuts.... While others are paying $20 for a drink in a cold drafty space! Reception and door staff were the worst I've ever experienced in the US. Would not return- try the new Hyatt in Union square....
Location, that's about it.
Price went up like no other, was not as quoted on their site. 3 elevators, only 1 was functioning. You literally waited 15-20 minutes on the top floors waiting for that 1 elevator to arrive and when it did sometimes it was so full it became like a sadistic comedy. Do yourself a favor and visit the Time Square location. It is much better if you have to stay at the W.
Love the location. Haven't stayed here in over 2 years.
Stayed at the Gansevoort Park Avenue the previous week, no comparison. Rooms were much nicer, staff was much friendlier. It was my anniversary which I mentioned while checking in, not even a mention or a bottle of wine. Poor customer service
Easy to get to with lots of restaurant choices within walking distance. Comfortable and clean room. The scent in the lobby is intoxicating
Have to pay for wifi. Really, in this day and age.
Location cant be beat
Food is way to expensive.
the smile, the hospitality, staff trying to arrange and satisfy the client.... lovely stay
the service was exceptional the fruit water and apples were a treat the staff were professional, kind and extremely helpful.
there was nothing I didn't like. I would have liked to have wi-fi in the room but got along fine without, as it is available in the lounge area which is very comfortable.
Location. Right on Union Square, the W is convenient for East Village and businesses on Broadway. The bed was comfortable too.
Shabby rooms and poor service - I will not be staying there again. The curtains in my room were damaged and would not close fully. The first night, a handyman pinned them together to keep them closed. The next morning I reminded front desk staff that they curtains would need fixing during the day. Despite two requests to front desk, they were never fixed, nor even pinned together again. I had to push an armchair against the curtains to keep them closed for the night, and still they gaped and therefore let in light from 5am. I intended to advise front desk of my disappointment about this on checkout, but not once was I asked how my stay was. On the previous occasions when I had asked for the fix, nobody apologised. The staff seem disinterested in their guests. I was then charged for internet after checkout, despite it being included on my rate. The process of charging my credit card was a mess too, with multiple different charges for random amounts put through and not correlating directly to charges on the receipt, making it complicated to reconcile expenses.
Great location ,big rooms
staff, location, comfort
the cleaning of the room was not really accurate the studio was supposed to be for three but my daughetr has had to sleep on a small coach
Air con. Water in lobby offered after a hot dusty day in the city
The location while convenient is always a crowded hot mess. Not the hotels fault but yuck to the crowds.
Clean, fun, centric
Location and room. Desk man was helpful in getting us a room with a view.
Tip built into bar tab.
perfect location (near business and fun such as ABC Home), super cool property (loved even the elevator lobby), the room was outstanding and huge bathroom.
expensive. OK for work travel, but not in my budget for personal travel.
Good location and excellent service
You have to pay for wifi, I really don't understand why high level hotels ask you to pay for it.
The room was large and comfortable. Easy access to taxis and the subway. Two blocks walking to 5th avenue. Very helpful staff. We will certainly stay again.
No free wifi in the guest rooms.
The location. Just across the park, and the subway station. Very easy to get everywhere. The room was big, nice and comfortable, with some lovely details.
I couldn't open the window, and there was no exhaust fan in the bathroom, so humidity was horrible inside the room. There is no place to sit quietly in the reception, as all reception is shared with their bar. THEY CHARGE YOU EXTRA FOR INTERNET IN 2014!! Internet should be free.
the manager was very pleasant
the male concierge on easter day was very rude there was a half eaten yogurt in our frig which we asked to have removed three times and it was never removed, but they did move us to a nicer room because of it!
The lication was great for what we wanted to do.
The rooms are ugly, stark and very unwelcoming and the bathrooms are old and poorly equipped. Being fair the bed was very comfotable. The room just felt very cheap and tacky and jaded. The staff were pleasant but only if you kept tipping, you forget to tip the smile goes. The hotel was not somewhere you enjoyed going back to at the end of a long day to relax, it was just a conveniently located base!
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