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Royal Hawaiian Shopping Center (0.2 miles)
Show map Waikiki Gateway Hotel

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hotel This Waikiki apartment-style hotel is within a 5-minute walk of Waikiki Beach and world-class dining and shopping along Kuhio Avenue and Kalakaua Avenue. All of the guest rooms have kitchenettes.

Most recent booking for this hotel was yesterday at 17:54

Score from 367 reviews Review score 6.8/10

Newest reviews for Waikiki Gateway Hotel

  • Paula
      Spain
    August 23, 2014

    good location. swimming pool small but ok for a quick dip

    had a room by the road and noisy at night

    7.5

  • Amanda
      Australia
    August 17, 2014

    The staff were excellent!!!!!!! The beds extreamly comfortable!!!!! The breakfast fantastic!!!! We were really upset that our flight home was cancelled and we had to shorten our stay. The staff understood, and they gave me a refund. I'll be staying here again, that's for sure!!!!!!

    Nothing can't complain

    10

  • Warren
      New Zealand
    August 11, 2014

    The room, the view, closeness to the beach and shops/

    Noisey poeple next door to our room

    10

  • Anonymous
      United States of America
    August 7, 2014

    nice big room

    limited parking, location was before the beach area

    4.6

  • Catherine
      Australia
    August 7, 2014

    Close to the beach, clean, comfy beds

    Gaff-tapped holes in the curtain.

    7.5

  • Crystal
      United States of America
    August 2, 2014

    Big bed with nice clean soft sheets.

    We had to call down for a blanket. No biggie. When we turned on the TV they gave us a $5.00 coupon towards a movie & i redeemed it accordingly but upon check out I landed up paying $16.95 for a single movie (no redeemed coupon was found). Lame.

    8.8

  • Elie
      United States of America
    July 29, 2014

    Location

    The air conditioner was a little loud.

    7.9

  • Nohelani
      United States of America
    July 28, 2014

    I love the location! The room was very clean!

    I didn't like the fact that when we first entered the room their was no light switch! Second their was no free wifi& last but not least upon leaving to check out it was 10:50am we walked out our door & your housekeeping workers(3 Filipino ladies) were waiting outside ! We told them oh sorry we are leaving now so you can clean the room,one of the ladies told the other lady, oh almost leaving, you suppose to leave long time ago! But to my concern my check out time was 11:00am & it was only 10:50am!then right after that remark they started talking in their language! Making me feel so uncomfortable! I knew they were talking about us, so I said sorry but I don't appreciate u talking your language while your working! They just ignored me and jus kept talking until the 3rd housekeeper who was by the elevator told them to not do that! And she apologized to me for them! But I really enjoy the stay! Jus hope other people didnt have to go through the same thing I went through

    7.5

  • Jerry
      United States of America
    July 26, 2014

    Staff especially the front desk personnel - friendly and were able to answer my questions and concerns- made me feel at home!

    Defective elevator floor indicator, TV and torn curtain- made me feel like I was in a developing country.

    8.3

  • Maria
      United States of America
    July 21, 2014

    Everything was perfect...

    The pool was small but who wants to be in a pool in Hawaii!

    10

  • Anonymous
      Hungary
    July 14, 2014

    we stayed only 1 night, so everything was great and the staff was very helpful and kind

    7.9

  • Anonymous
      Canada
    July 14, 2014

    Location lobby decor and staff

    Bathroom

    7.9

  • Anonymous
      United States of America
    July 14, 2014

    Location

    Hotel rooms are disgusting. Carpets felt like they were dirty. Bathroom and ac unit appeared to have black mold. Bed was flat hard and uncomfortable. I wasted money staying there

    3.8

  • Anonymous
      United States of America
    July 13, 2014

    comfortable bed, good location

    dated bathrooms and dirty carpet, balcony would've been nicer without the constant dripping from the air conditioning unit on the floor above.

    6.7

  • Bradley
      United States of America
    July 12, 2014

    Old beds and tv

    6.3

  • Christopher
      United States of America
    July 6, 2014

    I really liked the waterfall pool that was interesting and the staff was very helpful. the rooms looked like they had been renovated/upgraded and bathroom and walls and ceilings were older but had received a new coat of paint. twin beds were standard and comfortable. It was exactly as expected for just about everything and the price was good (196 total for two people) for 4th of july with no other rooms in the area readily available without alot of searching.

    The lobby is very small which was a problem in the morning and we could not wait inside for our van pickup. There are only a few small seats in there and it is cramped. The air conditioner in the room worked but was hard to adjust it to blow in the right direction towards the person that wanted more cold air. The room was very noisy in the morning as i thought it might be (was near the pool) we could also hear loud music early in the morning which may not have been anyone in the hotel, but soundproofing should be installed in noisy areas near the street or pools. lobby carpet on my floor was very wet and wrinkiled, sliding on the floor as you walk on it, so it might be a good idea to install more water resistant carpet on that floor. No blankets or tea provided in room. tea was advertised on the webside but not included with the coffee.

    7.9

  • Don
      Australia
    May 25, 2014

    Location, room size

    Traffic noise, noisy aircon unit

    7.5

  • Curtis
      Canada
    April 30, 2014

    The staff were polite and friendly , they were quick to assist us and answer many of our questions.

    We would prefer to have paid our full room fee for the week online , rather than just the first night . Although this may be an issue to resolve with booking.com

    8.8

  • Anonymous
      United States of America
    April 30, 2014

    Location and Staff

    It smelled in when you got off the elevator that went up to the room and the room really smelled. Very musty smell. Everything in the room looked old and the blanket was hard and old.

    5.4

  • Rhian
      United States of America
    April 29, 2014

    The staff were friendly, the breakfast was pretty good for $10, and the location & view were great.

    This property gets itself to the top of the list when you filter your search by "price- low to high" by dropping their price $10 below their competitors, but then they add on a mandatory $10 "amenity fee," $25 for parking, and taxes. All in all, there are better deals out there because the other hotels in the same value range (maile sky court is one) don't charge the $10 fee and have lower parking fees. The rooms are also badly in need of updates- my bathroom looked so bad I didn't have the courage to shower in it and my AC wasn't cold enough to do more than make the room sort of bearable. I had stayed the night before at Maile Sky Court and the rooms were much nicer.

    5.4

  • Mary
      United States of America
    April 29, 2014

    Comfortable, affordable, and friendly staff, nice location, cute pool.

    Some traffic noise, not much, Breakfast was small and the milk was bad, asked for king or queen bed as I was traveling with my fiancé but we got two twins and were told the rooms with one bed were sold out.

    7.9

  • Lazaro
      United States of America
    April 16, 2014

    was clean

    Front desk personal was as rude as possible they could be. They did not even let me stay more than only one night. with the false excuse that the hotel was sold out.

    6.3

  • Amanda
      Australia
    April 9, 2014

    Known hotel in the area. Good for tour pickups and drop offs. Friendly staff.

    Construction outside, which we were warned about. Adjoining door to another room, walls seemed quite "thin".

    7.1

  • Uwe
      Germany
    April 6, 2014

    Location / bus stop to Hanauma Bay at the corner of the main entrance Breakfast buffet / good Price

    There is a charge for using the room telephone even if you call by your prepaid phone card and even if you don't reach the person you want to call. There is also a charge for using the internet.

    7.5

  • Michael
      United States of America
    March 29, 2014

    Great customer service Clean room Nice View Great price

    Breakfast cost 10 dollars (Many places offer free breakfast) Parking The room was a bit dated and the airconditioning consisted of a single box unit that was a bit noisy however, the room was very clean.

    9.6

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