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1295 Madison Avenue, Upper East Side, New York City, NY 10128, United States of America – Show map
|Suite with Two Double Beds|
|Classic Twin Room|
|Room Selected at Check In|
|Premium Suite with City View|
|Classic Double Room|
|Classic Queen Room|
|King Suite with Sofa Bed|
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117 verified reviews
They speak 6 languages
Hotel Wales's staff speaks: Slovak, Polish, French, Spanish, English, Czech
Booking is safe
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WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 52 per day.
3:00 PM - 12:00 AM
11:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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May 21, 2015
Very unfair taking away light breakfast and forcing to go out and shop for it. Ridiculous for the room rates ! Not right ! My window on Madison was, well, not clean and unreachable for me to clean.
May 12, 2015
The room was smaller than the average hotel, but the comfort of the bed and the quiet location in the building made up for it.
The location was convenient & there were many restaurants in the neighborhood.
May 10, 2015
May 9, 2015
Disappointed in the king suite, booked a a cheaper alternative for two nights to share a 'separate bedroom with sofa bed in the lounge' with our adult daughter. There was no privacy between the bedroom and lounge.
Wifi excellent. Location not good for shops, but was perfect for our purposes (needed to be near Mt Sinai.
May 6, 2015
Your location is perfect for us . We visit our family from there. every one has been very helpful to us, thankyou we will be back.
May 3, 2015
The standard room has no view (windows opens on a noisy pit, noise is coming from air conditioning systems).
Location; nice bathroom.
May 2, 2015
Nasty carpet rooms too small
Bathroom was nice
April 30, 2015
the location in an attractive residential neighborhood, valet parking, good bathroom
April 28, 2015
The rooms are very small, unless you get a suite. They overheat (NY!) and have onky ac for temp control. Ours had a missing telephone -- we were given a fridge gratis as compensation.
The mezzanine lounge was a good place to meet friends; the staff was friendly & quick to attend to requests.
April 11, 2015
The traffic --- too loud we couldn't sleep! Also we didnt have a bath tub!
March 22, 2015
The room is much smaller than the picture. The view of the room is just roof. Take me too long to check in.
The location is really nice. It's near to many museums and the central park. The restaurant next to the hotel is really good. It provide coffe and tea for you
March 7, 2015
I loved not hearing a single honking horn and getting a fabulous night's sleep.
February 24, 2015
Heating system is loud in rooms...sounded like someone was banging on the pipes all night
February 15, 2015
Hotel worn around the edges. Seriously noisy radiator in our room. Complained. Just as bad second night. Cold bathroom. Poorly insulated windows vs sound and cold. Free morning coffee very weak.
Nice location vis a vis park.
February 3, 2015
Heat almost unavailable and it was a cold day. Maddening sound track on mezzanine floor while waiting for room. Room not available until 2:30.
Comfortable bed, low key place, good location. Good restaurant. Breakfast chits because rqstd room not available.
January 29, 2015
The dresser was broken
The staff was amazing
January 28, 2015
radiator made quite a bit of noise for a few hours.
Small, no headaches.
January 25, 2015
Unfortunately, on our last trip our room was too small. The price was certainly right but there was little room for two people to relax. The hotel is extremely well run with eager staff members so we could overlook the room.
January 22, 2015
Room service and the hotel restaurant, Sarabeths, was not on par. While ALL the service staff were lovely whenever calling for room service, the order was always missing something. We ordered on a Friday and our tray was still in the hall on Sunday. Room service asked me how many set-ups and I responded two.... it came with one so we had to share fork and knife taking turns eating. Another time we ordered ice water to which she replied, "Of course! I'll make sure you get two glasses." None came. When we ate in the restaurant, I ordered hangar steak medium rare and it came well done. Everyone was very nice, but still, lots of misses with the restaurant. Sarabeth's has overstayed it's good reputation welcome.
The Check-In and Concierge staff were so nice and accomodating. The rooms were old-school charming (the hotel was built in 1902) and the updated common room on the mezzanine was lovely. Free coffee, newspaper, and tea all day was a nice touch on a winter's day.
December 28, 2014
Hotel is very "tired" Our initial room was a disgrace costing $320 plus of course the $50.70 taxes and extras i.e. $370.70 per night (£238). The shower selector did not work The bathroom socket had no power The room had a small double bed with a poor mattress. The room was so small that our suitcases took up all the free floor space of the room. Bedside cabinet on one side only of double bed so nowhere to place overnight items like a glass of water or wristwatch. The safe was unuseable - the batteries were corroded into the housing. The central heating system was extremely noisy and kept us awake for much of the night - not good when having to do business next day.
Reception were very helpful and polite Free coffee 24/7 was good! (but it did run out and a prompt was needed to refill) Excellent location for Mount Sinai Hospital also good acess to main attractions in Manhatten via the Subway (express) After one uncomforable night in the original room we were moved to a "Queen" room which was much better having a larger bed and a more comfortable mattress and facilities that worked!.. It was at least large enough to "lose" our suitcases! This it has to be said was done with no fuss by the reception staff after approval by the Manager. Having said that, the value for money was very poor particularly when comparing 5* hotels (Fairmont) in Vancouver which provided excellent comfort with faultless service with a daily rate much less the the "Wales Hotel"
December 23, 2014
no room service after 9pm...
Good staff, very comfortable drawing room with free coffee, location, excellent breakfast restaurant on ground floor, 24-7 shop next door.
December 23, 2014
Cozy. Bathroom very nice, clean, updated.
November 30, 2014
NO THERMOSTAT IN THE ROOM. mUCH TOO HOT. WIFI KEPT CUTTING OUT THE BED AS MENTIONED PREVIOUSLY
PROXIMITY AND MARY BETH RESTAURANT
November 7, 2014
Street noise in morning
Boutique personal feel rooftop terrace - great view nice to be by museums on Upper East Side
November 1, 2014
The carpet was filthy! I don't think it had ever been cleaned. The window blinds were broken. Then I discovered a two inch injured roach limping along. I was more concerned about what had attacked the roach. When I pointed this out to management, they argued that that is what happens when I am on the top floor and, after all, I did want a room with a bathtub. I had no idea that i had to choose between a bathtub or a filthy room with vermin. I have photos as proof to this disaster of a room. I will never stay there again.
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