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1295 Madison Avenue, Upper East Side, New York City, NY 10128 – Show map
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67 verified reviews
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Hotel Wales's staff speaks: Slovak, Polish, French, Spanish, English, Czech
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Food & Drink
Restaurant, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 52 per day.
Room Service, 24-Hour Front Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Slovak, Polish, French, Spanish, English, Czech
3:00 PM - 12:00 AM
11:00 AM - 12:00 PM
Children and Extra Beds
All children are welcome.
Free! All children under 17 years stay free of charge when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 67 reviews
Value for money
Show reviews from:
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Score from 94 reviews Very good
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Score from 389 reviews Excellent
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Score from 3583 reviews Good
This 5-star all-suite hotel in Lower Manhattan's Battery Park City provides on-site dining and a fitness center.
Score from 503 reviews Excellent
The room was spacious and clean.
The mattress seems to be past it's prime and very saggy on the side.
Wifi not working in the room. Because there is no restaurant, would be great to offer fruit and danish with the coffee in the morning for those who don't want big breakfasts. And honestly, Sara Beth's doesn't cut it anymore - poor service, food not great, and expensive.
Staff were wonderful. Room was huge (room 415) with separate living area. Beautifully renovated bathroom. Room was on Madison Avenue with lovely view, and was quiet, limited street noise. Penthouse rooftop deck is amazing - huge area with lovely flower pots, tables and chairs, sun umbrellas, fantastic views to Central Park and Jacqui Kennedy reservoir. Great upper east location with lots of interesting eating places next door and nearby. Would definitely recommend and would love to return.
It is a charming hotel. Loved the location don't the staff.
The road noise is bad if you are in the Madison Ave side on a lower floor.
Location is good. Friendly employees.
Absence of slippers in the rooms. Carpets are dated and it doesn't seem clean.
Very close to Central Park Staff very helpful Clean beds and bathroom Room are large for a New York hotel
Rooms were stuffy and not upgraded
Hotel position in NYC, Comfortable environment Lovely friendly staff.
Too heavy a chair at the dressing table! Rather Noisy at the front of the hotel, especially as I was unable to close the window.
Location, near family Room was nice size Comfortable bedding Breakfast package Coffee availability Quiet Roof-top area
Challenging shower control
We loved this hotel! It was very clean, staff were friendly, and the breakfast (next door at SaraBeth's) was amazing! We also absolutely loved the rooftop lounge area. Can't wait to visit nyc again and stay at Hotel Wales!
Location. Comfortable bed.
Shopworn. Old dirty carpet. Tiny room. Misrepresented on webpage.
Location is great for access to Central Park one block away and Museum mile. Good restaurants in the neighborhood. Sara Beth's with access from inside the hotel. Rooftop sitting area. Has a second floor mezzanine level with a conference room/lounge which is on the corner of the building with windows on two sides. Different sitting areas. Coffee/Tea available 24 hours a day. NYTimes early in the morning. Suites have 2 TV's. Like the use of down comforters with duvet covers. Good pillows. Spacious. Nice desk. Sofa. lighting good. I pod dock clock radio.
Wifi was very iffy. HiDef TV's are not enabled to receive HD. For a boutique hotel should have HD! Do not have enough copies of NYT in the lounge. Bathroom appears not to have any heat registers. Sink did not have glass shelf above in certain rooms. The radiator was very loud. Single glazing on windows. Street noise on Madison Avenue side is considerable. King bed had pillow top but the bed was not that comfortable. Am used to premium memory foam where there is no movement. This room did not have glassed in shower, just curtain. Seventh floor.Mad Ave. side
Lovely, charming and comfortable
Please do not use air freshener any where in hotel. It is not green and is terrible for the health of your guests, staff , and for the environment>
complicated shower fixtures.
comfortable bed, nice decor
room was small shower was hard to figure out no pool
The room was much to small to offer any real comfort !!
size of room resteraunt next door
bathroom no mini bar
location and quiet area
facilities needs update
Very confortable bed an clean room. Corteus staff. Overall excellent
Staff, location and cleanliness
Luck of breakfast facilities
Location Staff was very attentive Good restaurant attached Bathroom was awesome!! Very quiet for being in a busy neighborhood
Room was very small, could hardly walk around the bed.
Location Style, very 1920-ties Quality of the beds
Very cold, no isolation Small classic rooms Room service knocking door at 9.00
The friandlyness of all the staff Specially the efficience of Fabian and Roseline at the front desk,good location, It is a pleasant old fashion New york place with quite a bit Of charme
The first room I had the first thetwo days,608 ,you could not contrôle the Heat of the radiator and the noise was lie being like In a steam ship,you have a big problem with your central eating ,it is a great inconvenience
Very special spirit of the hotel
The location is fantastic-- the service was wonderful, and the mezzanine area is a great amenity as well.
Our room, billed as a "classic" was fine, however very small. And while the room was comfortable, the window air conditioning unit was a little surprising. I would have thought that a hotel of this class would have upgraded to a central system. Still, we enjoyed our stay and would book the hotel again.
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