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1200 Epcot Resorts Boulevard, Orlando, FL 32830, United States of America – Show map
Excellent location – rated 9/10! (score from 227 reviews)
Rated by guests after their stay at Walt Disney World Swan.
|Classic King Room|
|Queen Room with Two Queen Beds and Resort View||
|Grand Deluxe Queen Room with Two Queen Beds and Resort View|
|King Room with Resort View|
|Grand Deluxe King Room with Balcony|
|Queen Room with Two Queen Beds and Balcony||
|Room Selected at Check-In|
|Queen Room with Two Queen Beds and Pool View||
|Classic Queen Room with Two Queen Beds||
|Grand Deluxe King Room with Resort View|
|King Room with Balcony and Resort View|
|Grand Deluxe Queen Room with Two Queen Beds and Balcony|
|Queen Room with Two Queen Beds and Boardwalk View||
|Grand Deluxe Queen Room with Two Queen Beds|
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228 verified reviews
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Walt Disney World Swan's staff speaks: Spanish, English
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Outdoor Pool, Outdoor Pool (all year)
Tennis Court, Golf Course (within 2 miles), Water Sports Facilities (on site), Fitness Center, Spa, Massage, Hot Tub, Game Room, Playground
Food & Drink
WiFi is available in all areas and charges apply.
Public parking is available on site (reservation is not needed) and costs USD 18 per day.
Private parking is available on site (reservation is not needed) and costs USD 26 per day.
Room Service, Car Rental, Shuttle Service (free) , 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Paid WiFi, Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
All older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 227 reviews
Value for money
Show reviews from:
In the Walt Disney World Resort, this hotel has a water taxi service to all surrounding Disney parks. Five outdoor pools, 4 hot bathtubs, and a health and wellness spa are on site.
Score from 706 reviews Very good
On 500 acres of lush tropical landscapes, this lakeside Orlando property features free transportation to the Walt Disney World theme parks. A full-service spa and 5 restaurants are on site.
Score from 484 reviews Excellent
This tropical-style Orlando resort features an outdoor pool, spa, and fitness center. Tennis courts, a playground, and a game room are also available.
Score from 1157 reviews Very good
On 20 private acres, this luxury Orlando resort has a 22,000-square-foot welcome center and outdoor pool. The Walt Disney World theme parks are just a 10-minute drive away.
Score from 1248 reviews Very good
The location was great and staff was ok. We had a hard time getting any assistance with a rental car but the bell hop was great.
Our room was hot and felt wet, never got comfortable.
Staff was very pleasant and accommodating. Very clean.
Not a selection for small breakfast items and charge for resort fees when rooms are so expensive.
Clean, quiet, excellent value, and close to both Epcot & Hollywood Studios.
That we had to leave.
Close to Epcot.
The size and décor of our room. The pool. The access to Disney World. The ability to go to the Dolphin and eat at their restaurants.
How expensive the restaurants were.
Clean and wonderful view from the room.
Way to many extra charges. Eighteen dollars to park is ridiculous.
We really liked the pool grotto area. We also liked the boat and bus conveniences to the nearby parks. We liked the refrigerator in the room. We liked the conveniences of shopping and restaurants in the Dolphin better than the Swan. The rooms are quiet with good soundproofing.
We didn't like the unfriendly and unhelpful snotty attitude of the attractions ticket booth man. His attitude was that we should've known everything about tickets to the park already. The bathroom floor looked like it hadn't been mopped in a while. The color of the building is horrible. The room didn't have a microwave oven; even low-class hotels have this convenience. No bell hop to be found upon entering the building.
The closest to the theme parks and the ability to take the shuttle buses.
The paid wifi. I didn't use the wifi. I would have preferred that it was free.
ease of getting to the parks
Staff was very kind.
I was confused about the parks, got very little information, felt rushed, too much info thrown at me without real concern for my well being and choices. Had to purchase tickets upon arrival. Ended up getting the wrong tickets and paid too much. All happened within 3 minutes of attention. Since there are people waiting, one feels rushed. Also I waited for nearly 30 minutes for a bus every time I left the park or the hotel. Then a huge long bus ride to MK. It took us 40 minutes to drive. Did not like that you have people choose possibly not to have room cleaned and then offer $5..is that all the cleaning is worth? Also do not like that if you reserve a table and have to cancel due to last weekend's horrific weather and exhaustion and wetness, we had to pay $20 to cancel even though we called hours ahead and there are tons of people who will want the table. Such a rich business and so stingy! Will not return most likely to Disney. Too extreme what you offer and what you cost.
Location was wonderful
ANTS!!! wait on someone to come fix safe
we loved being able to walk to epcot and the boardwalk, as well as the restaurant selection at night.
since we were there for a wedding we weren't able to go to a park that day and struggled finding an acceptable adult sit down lunch. everything seemed to be on a tray. ended up getting room service.
Awesome Italian place
Front desk lady was speaking Chinese to 2 guests for 12 minutes before checking me in. They were already checked, and left and just sat down. Front desk staff the next day didn't tell us they had a shuttle. Called us a cab to airport and the cost was $72.00.
The view was beautiful. The property was very clean. The location was excellent. Transportation was reliable and timely.
Check-in: Desk clerk was supposed to provide me information regarding the half marathon that I was visiting wdw to participate in. He gave a quick glance at his desk area, did not see any more packets and shrugged it off. Desk clerk did not notify me that there was a mandatory room charge for Wi-fi, etc. Also placed a hold on $100 on my debit card for incidentals. This was an unexpected charge that was not communicated to me when I booked the room. It was not available to me upon check out, contrary to the explanation that he gave me. My stay: television inoperable- would not power on. Internet password was not given to me (I did not ask for it- had no idea that I was being charged for it anyway, until I checked out and received the bill) Check out: I explained my grievances to the desk clerk (different person) when I checked out. She refunded me one day worth of parking fees (did not equal the price of one day of mandatory room fee- that was charged for two days). I have stayed at other Disney Resort Hotels and have always enjoyed my stay, except at the wdw Swan. It does not meet the mark in comparison.
Excellent breakfast at Swan buffet. Very healthy. Food has greatly improved at all the restaurants we visited while we at Disney. Good work.
Marathon was great, but there were many stretches when the road was narrowed so that passing or running were impossible. One example was the run through the Cinderella castle.
Location, convenience, cleanliness
Just showing its age a bit.
Easy access to Epcot, Hollywood Studios and other resorts with fine dining.
Just pay attention to billing issues. Our room was prepaid through booking.com so we only had to pay for parking. That confused several people at the front desk.
The close proximity to Hollywood studios and epcot
Having to pay to park even in self parking
Convenient, excellent food and an oasis of calm after the c h as of disney.
Only drawback was a family that let their 4 children scream, run around and eventually fall over a railing. The staff moved with puropse to feed them and hustle them out with grace.
The boat man who have already seen us in the port and other guests , but he did not want to let us board the ship and left. So we have to wait for another boat.
Just did not feel welcoming, nothing specific ....
General atmosphere was excellent. Beautiful landscape, lobby area, great restaurants.
(1) Size of room, bathroom, closet space was very small even for just 2 of us. Upgrade of decore of room is desirable. (2) Sound proof between rooms should be improved. (3) Shuttle bus service to ESPN Sports Complex should be added.
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