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1200 Epcot Resorts Boulevard, Lake Buena Vista, Orlando, FL 32830, United States of America – Show map
Excellent location – rated 9/10! (score from 175 reviews)
Rated by guests after their stay at Walt Disney World Swan.
|Classic King Room|
|Queen Room with Two Queen Beds and Resort View||
|Grand Deluxe Queen Room with Two Queen Beds and Resort View|
|King Room with Resort View|
|Grand Deluxe King Room with Balcony|
|Queen Room with Two Queen Beds and Balcony||
|Room Selected at Check-In|
|Queen Room with Two Queen Beds and Pool View||
|Classic Queen Room with Two Queen Beds||
|Grand Deluxe King Room with Resort View|
|King Room with Balcony and Resort View|
|Grand Deluxe Queen Room with Two Queen Beds and Balcony|
|Queen Room with Two Queen Beds and Boardwalk View||
|Grand Deluxe Queen Room with Two Queen Beds|
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175 verified reviews
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Walt Disney World Swan's staff speaks: Spanish, English
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Outdoor Pool, Outdoor Pool (all year)
Tennis Court, Golf Course (within 2 miles), Water Sports Facilities (on site), Fitness Center, Spa, Massage, Hot Tub, Game Room, Playground
Food & Drink
WiFi is available in all areas and charges apply.
Public parking is available on site (reservation is not needed) and costs USD 18 per day.
Private parking is available on site (reservation is not needed) and costs USD 26 per day.
Room Service, Car Rental, Shuttle Service (free) , 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
All older children or adults are charged USD 25 per person per night when using existing beds.
One older child or adult is charged USD 25 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 175 reviews
Value for money
Show reviews from:
In the Walt Disney World Resort, this hotel has a water taxi service to all surrounding Disney parks. Five outdoor pools, 4 hot bathtubs, and a health and wellness spa are on site.
Score from 645 reviews Very good
On 500 acres of lush tropical landscapes, this lakeside Orlando property features free transportation to the Walt Disney World theme parks. A full-service spa and 5 restaurants are on site.
Score from 379 reviews Excellent
In the center of Universal Orlando Resort, this resort offers free Wi-Fi and exclusive Early Park Admission to select rides and attractions for guests who buy park tickets.
Score from 1045 reviews Excellent
This tropical-style Orlando resort features an outdoor pool, spa, and fitness center. Tennis courts, a playground, and a game room are also available.
Score from 1119 reviews Very good
the pillow covers never were replaced the bed sheets never were replaced
Disney bands were not part of the Disney resort system
Self Parking fee of $28 per day
beds were very comfortable. starbucks coffee in the room was excellent. Bottled water in rooms was excellent also.
lighting in the rooms especially bathroom was poor.
The water in the shower was cool/warm,not hot enough for me
The quiet and somewhat isolated location. It is close enough and yet far enough away from all the hustle and bustle of the activity across the water.
A simple sit down 24 hour restaurant.
Loved the kind staff and restaurants
I absolutely disagree with the service fees because we did not use any of the drinks provided in room. Anthony's pizza was disgusting.
I like everything !!!!!!
I like everything!!!
The valet parking service
We were escorted to the table of Garden Grove (Restaurant @ Swan). The table was filthy! (photos are available for the management of the Hotel). The attendant of the restaurant (a young girl) also put forks above the dirt and invited us to sit down! A blame for brands like Disney! Cleanliness is very (very!) poor: the first day was not even clean the bathroom on the ground!A tip for all: book in hotels where the top management invest in Staff training!
The bus ride to and from the park was about 20 minutes due to traffic on a couple of occasions .
Front desk person at check in was tired and looked unhappy. She did not activated the room keys properly. We went to the room and we had to go back to the front desk. Disappointed!!!
Being forced to use porter service. Not allowed to use their carts. Expensive.
The access to Epcot for the Wine and Food Festival is a real plus. The staff is welcoming , we were upgraded to a room with a balcony that we enjoyed, the room was quiet and comfortable and we could run down to the Java Bar for our morning coffee
The water was only warm for the shower and the electrical outlets on the outer sink area did not work. There was plenty of outlets in the room but using those meant no mirror
Location walking distance to EPCOT.
Parking cost was $16 in thier parking lot, and was not stated obviously in the original agreement on Kayak. When confronted at the front desk with the additional charge, they said there was no other choice. However, I I knew there was. I parked for free a block by the hotel's recreation center. When I checked out, they tried to charge me for main parking, which I never used..The parking cost is a scam and they were consciously dishonest about the options.
The location is walkable to Epcot and the Boardwalk. They have boats to Hollywood Studios and Epcot which is lovely. The counter service in the Dolphin is very nice and friendly
Rooms are expensive bearing in mind technically isn't Disney so cant use magic bands, dining plan there. Limited transport back at night to it. Only cheaper dinning option is in the Dolphin and hidden away it felt so quite a walk. Main pool a considerable walk from hotel.
Excellent location and service but very disappointed with all of the additional charges which took the price from being very reasonable to being quite expensive. Additional charges of 70 dollars per day.
Additional charge of 70 dollars per day for car park... Taxes... Resort charge.
It's ideally placed for all the Disney parks and the shuttle bus and boat service are excellent. The room was huge and had everything we needed with a great view of the parks. Staff were lovely and the whole place was spotless.
All the amenities. Shula Steakhouse. BlueZoo. The spa. The BEDS! The white tea smell. The robes. The kindness of the staff.
All the extra little charges...taxes...nickle and diming...its tacky. Also, I didn't know whether after spending $26 a day on valet if I was still supposed to tip. If so...thats crazy.
Close to Epcot and Boardwalk
No laundry facilities (families need clean laundry!!)
Convenience to Walt Disney and the pool area was clean and beautiful!
The cost...very outdated rooms. They are small and basic. For the cost it should have an overhaul to the modern look, not just a paint over.
Brilliant location to all the parks. Lovely hotel. Staff are very friendly and helpful. Great amenities
Lack of shuttle to Seaworld or shuttle to the airport considering it is a Disney hotel
location and staff was very6 good !!
no one cleaned pool areas at the Swan or Dolphin during eetiehr of the nights we were there. I walked the properties every morbning at 630 and no one had cleaned pool areas of towels or trash.
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