Warwick San Francisco Hotel  

The rooms were old, loud and dirty.

Great staff. Perfect location as it is in walking distance to union square shops Chinatown restaurants and cable cars. Clean comfortable room. I had no complaints. Stayed 6 nights and would do so again

The bed was the most comfortable one I've ever slept in!

No kettle, but they gave me a coffee maker when I asked

In a good position for shopping, trams and buses for touring the city and Fisherman's Bay area. Free internet service.

I was surprised by the bedding. We had a sheet with a hole in it and it was very worn, also the blanket inbetween the two sheets had a hole in it. the four poster bed was fine in its self.

Great location and walkable distance to all attractions-even Fisherman's Wharf which is a do-able 30min walk. Excellent shopping and lots of places to eat. The hotel offered free overnight shoe shining which was great as we'd just come back from Canada and the snow, so our shoes needed some TLC. The room is large and the bed was very comfortable.

No coffee making in the room, although they have a free coffee service in the lobby b/w 4-5pm, however I think most people would be out sightseeing at that time?

Staff at check-in counter very friendly and helpful

I live in Korea and sent an email to the hotel asking for directions from the San Francisco airport. I had to write three emails before I received a response. The response was to take the bart (subway) from the airport and the hotel was four blocks. I had to write another email saying I was not familiar with bart or San Francisco. I asked if the hotel was at the end of the bart subway line and if Taxicabs would be available. I finally received the information I had been seeking. I was told after getting on the bart subway at the airport I should get off at the powell Street exit (which was not the end of the line). The email continued with detailed instructions on how to walk from the subway station to the hotel. Prior to our arrival it was so difficult getting requested information out of the staff, I wondered if we had made a mistake booking the Warwick. Once we arrived the staff was great and my misgivings went away.

It's a fine place to stay. We have also stayed ar the Warwick in Geneva. The location is excellent and the staff is polite and helpful.

Location and plenty of hot water

The first impression of the hotel was dark and dismal, the rooms although clean needs a good refurb as all the bedding and curtains are in a very worn condition.The top cover on the bed was full of holes When trying to pay by cash it seemed to be a problem, they had to bring someone else to deal with the cash and we had to wait an age not what you want when you`ve just had a 12 hour flight

Love the location!

I loved the old-style, European feel of the room. It was one of the most comfortable beds I've ever slept in, in a hotel, and the sheets were superior quality and comfort. Though it's basically old-fashioned, the hotel is not musty or run-down. The staff at the front desk were extremely friendly and helpful, at all hours of the day or night. I had experienced a minor fall and was clearly in a lot of pain. They were very concerned, even called my room to be sure I was all right. This was all above and beyond their duties.

Romantic hotel room

Information about breakfast, small room

The staff were only too happy to help when they could.

The room we recieved initially was a smoking room and everything seemed dirty and smelly making the charming vintage look seem just old not classy.