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8777 Georgia Avenue, Silver Spring, MD 20910, United States of America – Show map
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10 properties in Silver Spring
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68 verified reviews
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Sheraton Silver Spring Hotel's staff speaks: English
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Outdoor Pool (all year)
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 17 per day.
24-Hour Front Desk, Baggage Storage, ATM on site, Business Center
Paid WiFi, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults are charged USD 10 per person per night when using existing beds.
Cribs are not available.
Extra beds are not available.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 68 reviews
Value for money
Show reviews from:
Located just outside of Washington, D.C., the Holiday Inn Express Washington DC Silver Spring hotel provides easy access to several local points of interest.
Score from 43 reviews Review score
Situated just outside of Washington, D.C., this Silver Spring hotel is close to many of the area's museums, monuments, and entertainment options, and offers modern amenities and comfortable...
Score from 160 reviews Good
This hotel is located right above the Bethesda metro station and downtown Washington, D.C. is 7 miles away. The hotel provides free Wi-Fi, an indoor pool, a hot tub and a 24-hour fitness center.
Score from 123 reviews Good
Providing free local area transportation and close to metro stations leading to Washington, D.C., this hotel has high speed internet, on-site dining and spacious rooms furnished with all the latest...
Score from 54 reviews Good
I asked for a wake-up call but didn't receive one.
A person at the front desk was very nice and helpful. Room was big and clean. There was no free wifi in the room, but you can use your own computer on the first floor or use a computer at the work station. I would stay again if I ever visit Silver Springs in the future.
I asked for a 10am wake-up call. I'd been required to complete a work project that kept me up to 4am and went down to personally ask for a wake-up call. No call came. Luckily, my phone alarm went off at 9:45 am and did indeed wake me up. The "back-up" safety call did not come through, and that very much annoyed me. Also, the fire/smoke alarm in the room was dangling from the wall when I checked in. No big deal on that, but thought it should be noted.
Free 45 minutes of internet use; and the in-room coffee is very good. The mint/mandarin soaps were very nice. Not a soap person, but the smell/fragrance was, for some reason, particularly soothing.
paying for the internet
The location and helpful staff.
Food was only fair to mediocre. Parking garage was dimly lit
Very professional and friendly staff. Rooms were clean and comfortable
Having to pay for parking.
All else was very good
The hotel restaurant, bar, and gift store are all way over priced. The Internet is over 10 dollars for 24 hours but doesn't even offer a signal strong enough to upload pictures to facebook. Luckily, the wifi is free if you sign up for their rewards program.
I loved the super comfy bed and the fact that the hotel is within walking distance of many nice restaurants and entertainment. The staff was awesome. I also loved that there is a Starbucks in the hotel.
No mini bar
Staff is open and friendly and super helpful
Staff was very very nice and went out of their way to be welcoming.
Add a review for those of us traveling with a service dog. The staff did not seem to understand the difference between a service dog and a pet when asking for a waiver
The entire package
The line manager and his people were living in a parallel universe. They call their shuttle service a courtesy one, however they managed to keep us on the curbs of the street after a business meeting for two hours. It took me at least 30 minutes of international roaming calls to try to get them to pick us up or even to order us a taxi, which we would happily pay for. The line manager said "I am not in the taxi ordering business". With such an attitude, I was wondering how he can be in any kind of business!!! So much about helping out a let down client of theirs. It was like talking to lobectomic people, a sheer nightmare. First they promised us to pick us up in 15 min, when - of course - I had to call them back, because they put the phone down on me without a normal confirmation, than on my second call, they confirmed. Than I called them back after waiting 30 min, where the shuttle was, and they said it will be there in 20 min, starting out in a few minutes... They never answered to the question, how can it be 20 min when it was 15 min 30 min ago? Than I cancelled, but called back within 2 minutes as figured out I can't get a taxi on the street and asked for the shuttle again and they quoted an extra hour telling me all kinds of different reasons. When complaining, they kept put me on hold -international European roaming, mind you, - and kept passing me to each other. The front line manager put me first on hold, than after 5 min, after my first sentence, he cut me off and transferred me to a colleague, who after I told her what I wanted and explained the whole story, transferred back to the manager without any action or comments. I have talked to 6 different people, and they kept ping-pong-ing me between themselves, spicing it up by putting me on hold various times, without making a single decision or complying with my request of at least call a cab for me.
The bar staff was outstanding, charming and very accommodating. The rooms were spacious and nice.
I do not like hotels with a separate internet charge. I travel with a computer, iPad, and iPhone. The hotel charges $10.95 per device. I did not bother connecting my phone. As with many other hotels with a separate internet charge, the actual internet service is inferior (and slow to connect).
Comfortable room, nice view
There was a fee for parking on hotel grounds. Shower was a bit difficult to use, pulling the stopper wasn't easy. Not much variety for a late night snack other than 7-11.
Beds were super comfy, location close/walking distance to a 7-11. Room was very clean and large. Bar offered drink specials till 11pm.
The air conditioner was extremely loud when it came on and would wake me throughout the night.
Helpful front desk employees.
The shuttle service was unreliable and hard to use.
Clean, quiet, and good location.
Slooooooow service at Mica
I loved the location.
$10/day for Internet $15/refrigerator on room
Nice bar & lounge
Pool out of service
Swiming pool was closed.
The staff was really very very cooperative.
The house keeping lady on the 11th floor. Not she if every floor has a different one but the lady knocked twice and let herself in. But she didn't since I locked it. But I could've been naked and I was asleep. That made me feel not as comfortable as I should be.
I like how nice the staff is and how approachable they are with a nice smile. They made me felt welcomed
My Wife and I loved everything about your hotel and will return
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