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Newest reviews for Crowne Plaza Washington National Airport

  • Nicole
    September 16, 2014

    Great location to get metro and short cab ride to Mall


  • Adriana
      Puerto Rico
    August 26, 2014

    Reception Staff Courtesy transportation staff

    No napkin in room service order, no safety deposit box in room and the lounge chair in room the upholstery was extremely dirty.


  • Ehab
    August 24, 2014

    Above all I liked the staff crew; especially those in the restaurant. There were helpful, descent, and generous. The location of the hotel is good not far from Crystal City metro station which makes everywhere close to you. The rooms are fairly good and with nice bath tub. The shuttle drivers were mostly fine too. The hotel has a Starbucks coffee shop which was good for evening chats.

    There was no safe boxes in the room. The TV was not working perfectly.


  • Hong
    August 20, 2014

    Quality of facilities, restuarant & bar, and breakfast.

    Should not forget to give breakfast cards during check-in.


  • Marc
      United States of America
    August 2, 2014

    Seemed like a nice location, liked on-premises Starbucks, staff was very helpful.

    Room OK / bed comfortable, but not even a soap for shower or other normal supplies, TV didn't work properly. Carpets / walls / doors seemed worn, fitness room poor, didn't seem like good value for the money and for a hotel of this reputation.


  • Anonymous
      United States of America
    July 31, 2014

    Acess to the metro and shuttle service to the airport

    Area is more business/corprate.


  • Richard
      United States of America
    July 22, 2014

    The bed was hard.


  • Kingshuk
    July 20, 2014

    The location of the hotel is quite peaceful and has train connected.

    The breakfast spread is limited and has no variation by days. So if someone stays for a week, will have the same menu every day. Need some variation.


  • Margi
      United States of America
    July 10, 2014

    Excellent location, had a very quiet room even though it was by an elevator. Was able to have early check in and late check out which was much appreciated. Easy access to metro.

    Getting the map of the local area on arrival would have been helpful, sometimes directions from front desk staff were not very clear or concise.


  • Lena
      United States of America
    July 9, 2014

    Location was great, had a Starbucks in hotel. And a gym and a pool(both of which I didn't use) but if I stayed longer I would have

    I got a dbl queen room, and the beds where smaller then a hotel I stayed at in GA


  • Tanysha
      United States of America
    July 7, 2014

    Clean Starbucks on-site Beautiful and safe location Low room-hold charge Not far from Crystal City metro

    Pool wasn't my favorite- had to enter by ladder with my one year old, it's a smaller pool that goes from 4ft-8ft. Paid for parking offsite because it was less expensive than parking at hotel, but nearly all hotels in area have paid parking.


  • Anonymous
      United States of America
    July 6, 2014

    Location was perfect for easy travel



  • Doug
      United States of America
    May 28, 2014

    Room was clean. Staff was ok.

    Breakfast buffet was small. Eggs, bacon, sausage and some fruit and cereals. No advertised price. It was $28.96 for 2! Hard to find the place. TV had to be turned on and off many times to get it to work. Will not return.


  • Joseph
      United States of America
    May 21, 2014

    Close to the Washington Metro. Also easy highway access to DC. Comfortable and clean rooms. Nice restaurant and a Starbucks within the hotel. Friendly and helpful staff

    A/C was a little noisy. Housekeeping came too early.


  • Anonymous
      United States of America
    May 20, 2014

    I didn't like that I was put in a handicapped room. Overall it was a great place.


  • James
      United States of America
    May 20, 2014

    Very friendly, informative staff. The breakfast was excellent, the Potomac rest is a fun place to have a drink, they serve dinner but we did not sample their food. 2 blocks from the Metro and shops, great location.



  • Tonya
      United States of America
    May 14, 2014

    front desk staff very accommodating

    garage parking broken sewer line leaking on ground


  • Luis
      United States of America
    May 8, 2014


    Too noisy A/C unit.


  • Stefania
      United States of America
    May 7, 2014

    The hotel looks very nice and the room we stayed in was very big and comfortable. It is not in Washington DC, but you can conveniently get to the national mall by subway. The subway station is only one block far from the hotel.

    The biggest deal of this hotel is the parking, since it has its own private one but it is not included in the room rate, as well as the breakfast. The parking is 21 dollars per day, the same price of the public ones. (Take into account that the DC subway is quite expensive and sometimes you may wait for the train almost 30 mins)


  • Elisa
      United States of America
    May 6, 2014

    Loved the location, easy to find. Loved the spa packets. The staff were great and very accommadating.The food in the Pub was good.

    The prices in the pub even with happy hour prices were steep. Spent $99 for 4 of to eat hamburgers.


  • Andrew
      United States of America
    April 29, 2014

    location and room

    Surprise $21 per night for parking!


  • Feng
    April 28, 2014

    Staffs are very friendly and willing to help.



  • Bruno
      Bosnia and Herzegovina
    April 23, 2014

    Front desk girls , location

    they charged my credit card before arrival for full amount .Breakfast was not so bad ...but same every morning : eggs , bacon, potato


  • Ian
      United States of America
    March 26, 2014

    Staff very friendly and helpful

    Bathroom sink was a little cramped.


  • Anonymous
      United States of America
    February 26, 2014

    The staff was friendly and very helpful.


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