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102 West 57th Street, New York City, NY 10019, United States of America – Show map
Excellent location – rated 9.7/10! (score from 44 reviews)
Rated by guests after their stay at West 57th Street by Hilton Club.
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44 verified reviews
They speak your language!
West 57th Street by Hilton Club's staff speaks: Spanish, English
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WiFi is available in the hotel rooms and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Private parking is available at a location nearby (reservation is not needed) and costs USD 48 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, Concierge Service, Dry Cleaning
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 4:00 PM
Until 10:00 AM
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 44 reviews
Value for money
Show reviews from:
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Very friendly and helpful staff, free newspaper and good breakfast.
Comfirtable and spacious well appointed suite.
we walked into the hotel past three porters with two pieces of heavy luggage. at breakfast we were told where the trash can was as the day before we left our empty cereal cartons on the counter top. they tried to take 100 US Dollars each night for incidentals which i objected too, i allowed them to take only one hundred for our four nights..
Location was fantastic. The staff were very friendly and helpful. The breakfast was excellent and the rooms were extremely comfortable and well appointed
Not a single thing
We enjoyed very much our stay in the hotel which is perfect!! The rooms are new, clean, spacious with very comfortable beds and a lot of facilities (such as coffee and tea machine, refrigerator, complimentary water, tea, coffee in the room). The staff very helpful and polite and the location the best you can get in NY!!
Comfortable room, well appointed.
Our room faced 57th Street. The construction and street noise were disruptive. In addition, since the room was near the Owner's Lounge we heard staff as well as guests going in and out which again was disruptive.
Location was really top class as were the reception staff and when we did have a problem it was dealt with very quickly.
Not a lot really but the timeshare could be a little in your face.
Proximity to Columbus Circle, Central Park, Carnegie Hall, very convenient shopping (grocery, drug, malls) Bed and pillows were great. No street noise. GREAT SHOWER.
No bar or restaurant on premise. Too cold during our stay to enjoy the outdoor areas/facilities.
The breakfast is ok and the place to have the breakfast is very small.
Excellent location. Friendly staff.
Breakfast was rather frugal.
The best ever!
An ideal business hotel with excellent, modern & updated facilities. Staff were friendly and efficient.
Room service is provided via take-out from area restaurants. While the delivery in a chic picnic basket was fun and stylish, the food was sub-standard.
Great hotel, wonderful service, excellent location. We will be back!!
Excellent location. Staff very helpful. Rooms and bathrooms are large, clean and well equipped.
The hotel does not have a restaurant, bar or cafe where clients may have a meal or a drink. The "owners club" on the second floor, where breakfast is served, is not accessible to hotels guests unless they also are owners (on a timeshare basis).
Location, two small fridges (instead of one), polite staff
Quite noisy A/C, no slippers
The hotel was very near central park so when we were told that the gym was under renovations, we decided to hit the park instead for a jog - it was the best decision ever! The hotel is also located very near Times Square with excellent shopping facilities around.
Location was great, hotel room was spacious and clean, and staff very friendly and willing to help you.
The hotel had no restaurant or bar to chill after being away all day. We really missed this. Also breakfast was very poor. Not a lot of choice, and every day the same. After a few days very boring (or better said, after one day already very boring ).
The parking valets were so welcoming & willing to accommodate, they set the tone for a perfect overnight stay. The room was well appointed, & the fridge, bathrobes & laptop safe were great extras. The guest lounge for breakfast was also very pleasant.
A room close to street level would be noisy.
comfort of rooms. Spacious, bathroom was beautiful. Breakfast in owner's club offered a wide variety of choices and the atmosphere was welcoming and classic.
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