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Resort highlights

Free parking

Activities:

Hiking Fitness Center Hot Tub
Show map Westgate Branson Woods Resort

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Newest reviews for Westgate Branson Woods Resort

  • Shawn
      United States of America
    August 30, 2014

    location

    water drip from ac unit

    6.7

  • Anonymous
      United States of America
    August 29, 2014

    Wonderful amenities and location

    Rooms we small

    9.2

  • Temishca
      United States of America
    August 28, 2014

    I loved the location & privacy. It was secluded enough to feel like your own home, but close to a lot of attractions. The grounds are gorgeous!

    I didn't like wooded areas, too much wild life.

    8.3

  • John
      United States of America
    August 20, 2014

    The room has a musty smell.

    6.7

  • Christine
      United States of America
    August 20, 2014

    location of pool and other activities were close together so it was easy to keep track of all the children.

    The breakfast was awful. Even the pancakes were bad.

    7.5

  • May
      United States of America
    August 20, 2014

    location.

    We didn't not know Westgate woods resort has motel for rent. The room was so many bugs and spiders. The bathroom door knob wasn't in place/falling apart. It also unable to upgrade to CONDO unit.

    4.2

  • Cindy
      United States of America
    August 19, 2014

    We stayed in the main building (new) and it was nice and clean.

    Our room was ok, it was small, and you could hear your neighbors talking in the next room. I couldn't stand the smell of the air freshener they used in the lobby and the elevators. I didn't like no having a window in the front of the room to let light in.

    7.5

  • Anonymous
      United States of America
    August 12, 2014

    The room was not very clean (mold in the shower) and the cleaning service was poor. (Didn't empty trash, leave clean towels, didn't vacuum, etc. in the hotel room we were in). Even though we were in a non-smoking room, the smoke was so thick outside from people smoking that it filtered into the room through the air conditioner.

    4.2

  • Charles
      United States of America
    August 11, 2014

    Gross

    10

  • Michael
      United States of America
    August 9, 2014

    The hotel was very impressive and the family was happy with each of their rooms.

    The hotel lost our reservation and it was almost an hour to check in. Wifi was not included in the price of the rooms and you could only use one device at a time.

    7.1

  • Bill
      United States of America
    August 8, 2014

    Rooms wre clean & comfortable. Decorated nicely. Shana Eaves at the front desk was wonderful thru the check-in process Eddie Perez was great at the sales meeting

    Didn't care for the brick wall view The 3 person hot tub for the 300 people booked in the 2 buildings we were staying at. The fact that housekeeping never came by to give fresh towels during our stay Check in took a little over an hour. Although Shanna Eaves was wonderfull and enterrtaining thru out the whole process. Give her a raise she deserves it Rooms need more insulation. The first night we had to listen to a herd of elephants above us till 2am. the last night there was a concert next door Units were outlandishly priced for what they were

    7.5

  • Larry
      United States of America
    August 5, 2014

    We liked shuffle board, ping pong, horse shoes and basketball. Need more ping pong tables and the table is worn out. Keep these things in shape cause that is what separates you from the crowd.

    Nothing major. The check out time needs to be posted on the door inside the room. We asked and were told that our room and a bath tub with shower. Not so and you really need to make this clear. Also Pepsi products are you kidding. Pepsi's logo is "Sorry we are not Coke will Pepsi do" Will play money do? PepsiCo must own you. Cause that is the only business that selects them.

    7.5

  • Seth
      United States of America
    August 5, 2014

    Location in relation to Branson area

    When we checked in, we were harrased and given a sales pitch to become a shared owner in a property. The description online and pictures posted were misleading. This was not a "resort" it was a motel, our room was damp and small, out dated and a disappointment. We won't come back.

    4.6

  • Michael
      United States of America
    August 5, 2014

    Pool and grounds

    Average room no free WiFi or breakfast

    8.3

  • Sharon
      United States of America
    August 5, 2014

    pleasant surroundings. Villa was clean. Nice variety of activities available Linens were good quality and clean.

    Trash in public gazebo near our villa was never emptied in 3 days we were there. very minimal hot water available. After one shower there was none left for the 2nd person.II think we shared the hot water heater with the neighbors - after sounds of their shower, we had none until the heater recovered. Eighteen steps! requested as close to floor level as possible. 1st room had possibly even more steps and staff graciously changed it. (they thought 2nd one only had 4 steps) Door adjoining another had gaps at the side and floor level. Their kids were trying to peak thru and put fingers thru gaps.

    6.3

  • Anonymous
      United States of America
    August 3, 2014

    Nice gated property with many family oriented activities, basketball, shuffleboard, pool, etc....

    Can't just GPS the address. Web site should give a few practical directions. Not hard to find but frustrating without the basic info. Go North of the Majestic SteakHouse (closed) on Raun at Shep Hills Road (76 hwy)

    8.3

  • Anonymous
      United States of America
    August 3, 2014

    Pool was nice and they always had fresh towels. Staff was friendly overall.

    Room was a bit dusty. The ceiling fan had about an inch of dust on the blades and the washing machine was full of hair. The sofa bed was uncomfortable and housekeeping never showed up mid week.

    5.8

  • Thomas
      United States of America
    August 3, 2014

    Very well built and comfortable

    Like some hotels, they don't lift the seat and clean.

    5.8

  • Justin
      United States of America
    August 2, 2014

    The property was large and spacious. Had a great pool for kiddos. Bedroom bed was fabulous, slept like a dream!

    There were extra charges for breakfast, wifi, laundry needed, didn't clean daily. Also this is a timeshare property and they are very rude to non owners!

    5.8

  • Ronald
      United States of America
    July 31, 2014

    Off the main strip Nice pool

    Nickel and dime you must pay for wifi and breakfast and breakfast terrible. workout facilities were being remodeled.

    5.8

  • Clint
      United States of America
    July 30, 2014

    I liked the feel of a resort on the lake

    I didn't like the room we were in because we didn't get a room in the main tower, and the water pressure in the shower was poor

    5.8

  • Louise
      United States of America
    July 29, 2014

    Good location

    Not that clean seemed to be disorganized at the front desk

    5.8

  • John
      United States of America
    July 29, 2014

    breakfast $6.25 buffet, not huge, but satisfies. swimming pool nice size rooms are good.

    breakfast area too crowded and looks dirty, it could be the lighting had some mold issues in one of the rooms transferred to new room, perfectly clean

    7.5

  • Jeff
      United States of America
    July 29, 2014

    The room was not clean the carpet was stained the walls was scrated and the sheets looked dirty

    5

  • Anonymous
      United States of America
    July 26, 2014

    Gated entrance was nice Nice big room

    4 minutes of hot water only in the shower.. Dvd player door was jammed shut and wouldn't open. Bedroom tv controller was missing Customer service was rude and dishonest. First morning in the room we called down to check about housekeeping and while on the phone asked about checkout and if it was possible to have a later checkout.. Lady on the phone said 12:00pm is the latest they could do, so we agreed and she said she would write that down... Last morning we had breakfast on the stove enjoying our morning, and we get a phone call at 10:45am saying we needed to be out of the room at 11:00am.. We didn't have anything packed up or even had a chance to eat our breakfast.. Breakfast ended up going in the trash because it was unfinished and we had to rush to get out of the room.. Lady on the phone was rude and hateful.. We told her that there is a note about us checking out at 12 and she said they don't do that and there wouldn't be any kind of a note.. After we got packed up we went to the front desk where we met with another rude employee.. We asked to speak to someone in charge. He was nice and actually looked for the note about checking out at 12 witch he found with no problem!! The staff need to work on customer service and better communication skills between one another..

    7.1

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