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1520 Texas Street, Downtown Houston, Houston, TX 77002, United States of America – Show map
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72 verified reviews
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The Westin Houston Downtown's staff speaks: English
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WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 26 per day.
Shuttle Service (free) , Baggage Storage, ATM on site, Shoeshine, Business Center
Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to three children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Any additional older children or adults are charged USD 10 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 71 reviews
Value for money
Show reviews from:
Featuring the largest convention space in the area and in the heart of downtown Houston only 2 blocks from Minute Maid Park, this hotel has modern amenities and accommodations.
Score from 445 reviews Excellent
Contemporary furnishings and luxurious decor invite you to relish your stay at the JW Marriott Houston Downtown. Free Wi-Fi is among the convenient amenities available.
Score from 31 reviews Excellent
In downtown Houston, this luxury hotel is a 5-minute walk from Minute Maid Park, home to the Houston Astros baseball team. It features a gym, free Wi-Fi and restaurant.
Score from 134 reviews Very good
This hotel in Houston offers free transfer service to Minute Maid Park and the George Brown Convention Center and sites within 5 miles of the property.
Score from 46 reviews Excellent
the concierge took care of us by taking us to our dinner reservation
then he left sitting for about thirty minutes when we called thirty minutes ahead of time to return back to the hotel
RECOGNITION OF OUR EVENT-CHOCALATE COVERED STRAWBERRIES DELIVERED TO OUR ROOM. OVERALL ATMOSPHERE OF THE FACILITY
PRICES ON THE WATER BOTTLES IN THE ROOM-A LITTLE TACKY FOR A FACILITY OF YOUR STATURE.
loved the quick response to issue with AC unit not working. It was handled very quickly and had multiple follow up calls and free breakfast...was made to feel important.... Not used to seeing that these days
AC problem was annoying.
room, lobby, great valet group, ticket used to retrieve car.
Checkin people, trouble with cards for door, trouble with getting new cards for door, limited pet facilities, limited rooms with pet even after notification
Staff was so pleasant and very attentive to all of our needs. The food was excellent!
Room was very spacious; huge bathroom; ceiling fan was great. Lobby was nice, bar was nice, and staff friendly and helpful
Only valet parking available; Church across the street blasts its bells every morning at 6:00 and 6:30am - extremely loud and disruptive when trying to sleep.
Comfortable hotel, nothing was too much trouble all my requests were met. Very friendly drivers to and from the very nearby conference centre. My premier room was of a very high standard and exceeded my expectations.
I loved the hardwood floors and the extremely clean bathtub.
service,location and quality of hotel
Everyone from the front desk, Rudy was so friendly and helpful, and the valet service and maids if they did not have answer, they would get us to the right person.
View out our window.
Lack of varity of places to eat.
Great place, great location.
Pricey, but worth it.
It was crowded and busy as the Astros' game was that evening. All of the hotel staff were very friendly and patient, even with some unsatisfied customers who were taking up time from other customers trying to get checked in. The food and service was good and convenient at the restaurant in the lobby. Very much enjoyed the location across from the stadium.
The location was great ...
I booked a room that was a corner room that was listed as two double beds.the corner was the only rooms listed for a family of four ....when got their at 4pm and was told the corner rooms on had king and pull out sofa ...I flew commercially for 38 years and this is the first hotel that didn't have double beds and the first that incorrectly advertises there properties !!!!!!! The pull out was uncomfortable and made for a horrible nights sleep !!!!! I asked for a rollaway and was told that they were all in use !!!!! not a pleasant stay at all !!!!!
1 minute walk from Minute-Maid Park; extra-courteous and friendly staff; luxurious comfortable rooms; nice bar on first floor; great food
Loved the area and access to the Moody Theater. Beautiful visit.
Staff was friendly and helpful
Not a fan of valet parking.
Charging for wi-fi bad bad bad
Excellent for access to Minute Maid stadium
Could hear people in the next room so soundproofing was not great
Very clean and spacious rooms. Good beds. Good breakfast, kids eat for half price.
Poor shower in the bathtub.
Confortable beds Spacious bathroom Clean
There was no pool or jacuzzi You charge me twice the Valet Parking - Overnight on April 11th, 13th and 14th and three times on April 12th
It was a wonderful relaxing experience.
Personnel at front desk and bar were very friendly, professional and accommodating. Could not have asked for better service! Loved the bar area and cocktails, very good.
Ate breakfast in restaurant two days. Buffet was very good; I ordered off menu 1 day and food ok, not hot and toast was barely toasted. Only asked once to refill our coffee both days
Every was perfect I could not have asked for more from the moment we walked in till the moment we checked out.
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