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212 East 42nd Street, Murray Hill, New York City, NY 10017, United States of America – Show map
|Premium Corner King Room|
|Traditional King Room with Sofa Bed|
|Traditional Double Room with Two Double Beds|
|Deluxe King Room with Sofa Bed|
|Deluxe Double Room with Two Double Beds|
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158 verified reviews
They speak 5 languages
Westin New York Grand Central's staff speaks: Italian, French, Spanish, English, German
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WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
Private parking is available on site (reservation is not needed) and costs USD 60 per day.
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 17 years stays free of charge when using existing beds.
All older children or adults are charged USD 30 per person per night when using existing beds.
All older children or adults are charged USD 30 per night for extra beds.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 158 reviews
Value for money
Show reviews from:
Centrally-located in midtown Manhattan, this New York hotel is a 10-minute walk from both Central Park and Times Square.
Score from 3638 reviews Good
In Times Square, this Manhattan hotel is within a 7 minute walk of Rockefeller Center and Radio City Music Hall. Guests can enjoy the convenience of a concierge service and on-site dining.
Score from 2477 reviews Very good
Towering 36 stories above the city, the Intercontinental Times Square provides guests with front row seats to stunning views of New York’s impressive skyline and the Hudson River.
Score from 1206 reviews Very good
Featuring a fitness center and free Wi-Fi, the Courtyard by Marriott New York Manhattan/Central Park is located a short walk from the Rockefeller Center, Time Square and Central Park.
Score from 2608 reviews Very good
May 9, 2015
For some odd reason, check-in staff could not locate our reservation and took a lot of time to do so. Annoying as had just driven in from MA.
May 1, 2015
in the bar/lounge/resteraunt we were made to feel unwelcome and were actualy refused entry on the last evening.(5 mature people, one in a wheelchair.) would not serve hot drinks (coffie etc) after 9pm, told to order it from room service
we liked the location of this hotel having stayed before when it was called the Helmsley on 42nd street and had a fantastic stay, pity the new owners messed up the facilitys
April 28, 2015
The room was very comfortable
April 27, 2015
Very busy hotel staff could be a touch more helpful
Fabulous large bedroom very comfortable twin beds beautifully maintained every day, location was easy for getting everywhere
April 21, 2015
I would like more breakfast options
April 21, 2015
Charged for wifi which we were told we would be refunded which we havent received yet,plus we didnt use it.im convinced rooms on higher floors looking out on back of buildings are kept for 3rd party booking companies
April 16, 2015
Arrived early and the hotel accommodated us asap. Very central Neat and clean throughout
March 3, 2015
Not sure if this was the case for other rooms but in 40th floor there was a big gap when closing the door which was letting lots of air come in the room. With -16 outside this was not very pleasant. Temperature in the room was not possible to moderate.
Location of the Hotel was excellent. General comfort of the room was ok. Good
February 10, 2015
Midtown...easy access to everything, right near Chrysler Building/Grand Central Station.
January 25, 2015
Receptionist wasn't very pleasant on our arrival date.
The room lay out, it was spacious and comfortable.
January 21, 2015
Would like more seating in the foyer
January 14, 2015
For our family, the Westin Grand Central is a combination of excellent value, location and service. It can't be beat in Mid-Town Manhattan!!
January 4, 2015
Free wifi would be welcome.
The Westin is located close to the Grand Central station. It's not too far from Times Square and the commutes to both downtown and uptown Manhattan are quick. There are many restaurants nearby and the subway is a hop and step away. The hotel staff is courteous and helpful inspite of the hotel being a busy one. We've stayed here before and shall consider it again.
December 17, 2014
We could not get a cab outside the hotel @ 6pm. In fact, one cab asked us our destination and then refused to take us ... he was heading in the other direction. It reflected poorly on the hotel. This is a MAJOR issue! ! ! Also, the elevator timing was horrible. At times we waited 5-8 minutes for an elevator. Also, the food in the hotel restaurant was mediocre at best. You should at least have a decent breakfast.
Location was excellent for our trip, which was to see a play and easy walking distance to Manhattan restaurants and sites ... Third Ave is a nice distance from the heavy tourist paths.
December 3, 2014
there was nothing to dislike
Beautiful decor and toiletries. Very comfortable bed and free Starbucks coffee in the room. there is an excellent bar on the ground floor.
December 2, 2014
Having to pay for Wifi outside of the hotel lobby is appalling in this day and age, not impressed at all.
Concierge very helpful. Great midtown location, suprisingly was nice and quiet. Close to subway, extremely easy to get taxi's as and when needed. Nice breakfast in the hotel restaurant, although very expensive.
November 18, 2014
- Quite expensive for what it is, but then it is in a prime location. - A rude staff member at check in. Had arrived early and room wasn't ready. Was initially served by a very pleasant lady (Diedre), who threw in complimentary wifi as I agreed to join the loyalty program. When I returned later to collect the key, was served by a surly member of staff who refused to honour the earlier deal of free wifi but eventually acceded after some argument. Then practically threw the key card at me and looked at me like I had just insulted his entire family. Totally unacceptable behaviour and I forgot to check his name so unable to make a formal complaint.
- Extremely comfortable bed, - Decent sized room with sofa - Good location near Grand Central station - Friendly, helpful staff overall, apart from one individual.
November 11, 2014
We didn't have enough time in the hotel room as we were too busy exploring the city but this isn't a fault of the hotel obviously! For this reason we probably should have booked a less expensive hotel as we didn't get the full use of it.
Central location. Beautiful hotel. The most luxurious hotel bed we have ever slept in including the pillows.
November 9, 2014
Expensive hotel food.compared to outside restaurants.
Safe nice quiet room.
November 8, 2014
Great hotel, good size rooms with good comfy beds. Although mid-town Location it was a bit of a walk to the main shopping areas.
October 30, 2014
They could not find my reservation first and my floor was a little bit noisy because of other people staying in the hotel.
location, room, view
October 14, 2014
Had to wait a long time for the bell man to get my luggage from storage. Also, there didn't seem to be a clear process for waiting in line for check in or check out.
Great location. Easy to get a taxi. Room was spacious and very comfortable.
October 13, 2014
Hotel is Nice. address location, cleaness customer service room.
October 7, 2014
The windows are not well isolated, so there is some noise from the street EXPENSIVE WIFI in the rooms. Should not be like that nowadays when even many cafe places provide that
The room is nice, all that you would expect from a westin The bed is big and comfortable at least in the rooms with "big bed" The location is good, close to grand Central. Very convenient if you take the Airporter option to JFK
October 6, 2014
Loved the location for transportation to the U.S. Open (tennis). The entire staff was excellent. The location for shopping, 9-11 Memorial, High Line, Central Park and Grand Central is perfect.
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