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5060 West Alabama, Houston, TX 77056, United States of America – Show map
Excellent location – rated 9.4/10! (score from 149 reviews)
Rated by guests after their stay at Westin Galleria.
|Deluxe King Room|
|Traditional Queen Room|
|Deluxe Queen Room|
|Traditional King Room|
|Traditional Queen Room with Two Queen Beds||
|Deluxe Queen Room with Two Queen Beds||
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355 properties in Houston
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150 verified reviews
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Westin Galleria's staff speaks: English
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Outdoor Pool (all year)
Golf Course (within 2 miles), Fitness Center
Food & Drink
WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Private parking is available on site (reservation is not needed) and costs USD 29 per day.
Room Service, Car Rental, 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 15 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Other Places you Might Like
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 149 reviews
Value for money
Show reviews from:
Just 6 miles from Minute Maid Park, home of the Houston Astros, this hotel serves a daily continental breakfast with waffles, muffins, and fruit. Each guest room includes a flat-screen cable TV.
Score from 142 reviews Good
This environmentally friendly hotel is positioned in the Uptown District of Houston, and less than one mile from the Galleria Mall.
Score from 81 reviews Excellent
Next to the Galleria shopping center, which features over 350 stores, this hotel in Houston, Texas has contemporary facilities and comfortable guest rooms with convenient amenities.
Score from 174 reviews Very good
Only one block from the Galleria shopping center and a short drive from the heart of downtown Houston, this elegant hotel provides unbeatable accommodations, complete with exceptional amenities and...
Score from 134 reviews Very good
Arrived sent to a room that was not prepared Sent to another room. Banter room service because we were there for husbands surgery there was no menus in the room so we assumed u didn't gavecroom service Phoned down forcwskeup call did not receive it
location The staff were great (towards the end of the stay)
at first the staff were cold and non cooperative as i asked for a channge in stay duration and they refused but toward the end i needed help and they jumped for help Plus the place was not what you would call a high end hotel so I didn't see a reason for the high price
2 checked in staff only 1 bottle of water. Called for bottle water take ages to send. Need improvement.
Bathtub needs refreshing.
Attached to the mall. Location
No services in the hotel. (Resturants, bar, ...etc)
Convenience for shopping
Lack of elevator service, had to wait up to 5-10 minutes for elevator service.
Comfortable bed, good shower, well working AC not over bed, Staff friendly
No baby cot available though requested before arrival Inquiry via email re hotel shuttle takes four days to be answered (too late) On our way to he airport luggage handler promised to organize a cab and disappeared without having found a cab
Everthing Was perfect specialy the staff!!!
The location is perfect to shoping, leisure and business
Excellent location to Galleria and Daily Grill. Great staff.
Location Restaurant choices nearby
The location, the gym, the heavenly bed still the best
The eco program. I joined supposing that what was going to be done was to leave the same sheets and towels during the stay (which was OK) but it also includes not doing the room at all. That has nothing to do with the environment.
elevators too slow and lack of maintenance to better look anmd more modern.
Clean, reasonable rate, friendly staff, and a great mall next door.
I was not used to the incredible distances to get anywhere since I'm from compact Massachusetts. Airport, NASA, and the cruise terminal were far from the hotel's central location.
Nice location at the Galleria.
No free wifi at the rooms
Bed & pillows
safe box was not working
Although my room was located in close proximity to an elevator, I was not interrupted by elevator noise.
Room did not have ice bucket.
I made the booking thru booking for a business trip for 6 nights, upon arrival and check in, i came to know that there was a change in the business trip program which is to ahorten the period to 3 nights, upon checking the frond desk attendent made a statement that cancelation has to be done thru booking and not the weatin, this was wrong statement as wesatin desucted the money from the visa, and when checking with booking they informed that this issue to be discussed with the hotel, went back and informed the front desk with the reply feom booking they said sorry for the misundersatanding but we can cancel one night only, while checking out another frond desk attendent said nothing will be canceled and the whole amount will be charged giving another reason, i couldnt get a bill print out of what i paid and what is remaining, really disappointing from the staff
Air condition was not good
Very relaxing weekend with my wife
Pool could have a hot tub
Westin seem to have great bedding.
the room size is very good, we stayed in westin galleria from 18 august to 21 august then we stayed in westin oaks until 29 august we wanted to extend our stay in westin oaks but it was fully booked, then we went back to westin galleria unil 3 Sep. i feel westin oaks is nicer than westin galleria, because it has easier access to the food court of the mall which is very good for quick breakfast and very close to the tax free officer, and the rooms have nicer arrangement however in westin galleria they have free private parking unlike westin oaks they share the mall parking and when it is rush hour at the mall its hard to find a park for your car. in both hotels we were given connected rooms which was perfect.
westin oaks received a delivery for us, they didn't inform us we checked out from the hotel and we were not informed and when we asked them they told us they were un aware of the delivery, to summarize the problem after two days we found our stuff with other person suitcase and they asked us for a ticket to get our stuff!!!
Location is very central to majority of attractions.
The sink faucets had ver low water pressure and wouldn't regulate water tempature.
Staff were exceptionally cautious and very willing to assist guest. Raymond was uniquely good when he guided my colleague to the hotel
The staff in the morning shift was much more helpful than the evening staff and found us a reasonable solution for our last night. Still hard to forget how terribly we were treated the night before.
The room could not fit 2 adults and 3 children as promised at the time of reservation through booking.com. Not clear whose fault this was (either the hotel or booking.com or the communication between both). Evening manager refused to help find a reasonable solution, kept us waiting late at night and would not talk in person but just on the phone. Finally , after what seemed an eternity of arguing and haggling, he reluctantly agreed to send a rollaway bed.
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