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5060 West Alabama, Houston, TX 77056, United States of America – Show map
Excellent location – rated 9.4/10! (score from 126 reviews)
Rated by guests after their stay at Westin Galleria.
|Deluxe King Room|
|Traditional Queen Room|
|Deluxe Queen Room|
|Traditional King Room|
|Traditional Queen Room with Two Queen Beds||
|Deluxe Queen Room with Two Queen Beds||
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126 verified reviews
They speak your language
Westin Galleria's staff speaks: English
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Outdoor Pool (all year)
Golf Course (within 2 miles), Fitness Center
Food & Drink
WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Private parking is available on site (reservation is not needed) and costs USD 29 per day.
Room Service, Car Rental, 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
Any additional older children or adults are charged USD 15 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 126 reviews
Value for money
Show reviews from:
Next to the Galleria shopping center, which features over 350 stores, this hotel in Houston, Texas has contemporary facilities and comfortable guest rooms with convenient amenities.
Score from 146 reviews Very good
Located within a 10-minute walk from the premier shopping opportunities at the Houston Galleria, this modern boutique hotel features free Wi-Fi and a full dining experience at the on-site bar and...
Score from 328 reviews Very good
Featuring the largest convention space in the area and in the heart of downtown Houston only 2 blocks from Minute Maid Park, this hotel has modern amenities and accommodations.
Score from 315 reviews Excellent
In downtown Houston's financial district, within walking distance of the Toyota Center sports arena, this hotel features an on-site full-service spa, gourmet dining options and modern in-room...
Score from 96 reviews Excellent
Bed & pillows
safe box was not working
Although my room was located in close proximity to an elevator, I was not interrupted by elevator noise.
Room did not have ice bucket.
I made the booking thru booking for a business trip for 6 nights, upon arrival and check in, i came to know that there was a change in the business trip program which is to ahorten the period to 3 nights, upon checking the frond desk attendent made a statement that cancelation has to be done thru booking and not the weatin, this was wrong statement as wesatin desucted the money from the visa, and when checking with booking they informed that this issue to be discussed with the hotel, went back and informed the front desk with the reply feom booking they said sorry for the misundersatanding but we can cancel one night only, while checking out another frond desk attendent said nothing will be canceled and the whole amount will be charged giving another reason, i couldnt get a bill print out of what i paid and what is remaining, really disappointing from the staff
Air condition was not good
Very relaxing weekend with my wife
Pool could have a hot tub
Westin seem to have great bedding.
the room size is very good, we stayed in westin galleria from 18 august to 21 august then we stayed in westin oaks until 29 august we wanted to extend our stay in westin oaks but it was fully booked, then we went back to westin galleria unil 3 Sep. i feel westin oaks is nicer than westin galleria, because it has easier access to the food court of the mall which is very good for quick breakfast and very close to the tax free officer, and the rooms have nicer arrangement however in westin galleria they have free private parking unlike westin oaks they share the mall parking and when it is rush hour at the mall its hard to find a park for your car. in both hotels we were given connected rooms which was perfect.
westin oaks received a delivery for us, they didn't inform us we checked out from the hotel and we were not informed and when we asked them they told us they were un aware of the delivery, to summarize the problem after two days we found our stuff with other person suitcase and they asked us for a ticket to get our stuff!!!
Location is very central to majority of attractions.
The sink faucets had ver low water pressure and wouldn't regulate water tempature.
Staff were exceptionally cautious and very willing to assist guest. Raymond was uniquely good when he guided my colleague to the hotel
The staff in the morning shift was much more helpful than the evening staff and found us a reasonable solution for our last night. Still hard to forget how terribly we were treated the night before.
The room could not fit 2 adults and 3 children as promised at the time of reservation through booking.com. Not clear whose fault this was (either the hotel or booking.com or the communication between both). Evening manager refused to help find a reasonable solution, kept us waiting late at night and would not talk in person but just on the phone. Finally , after what seemed an eternity of arguing and haggling, he reluctantly agreed to send a rollaway bed.
the staff was so friendly and helpful.
Nice clean rooms, good size. Great workout facility. Nice pool. Access to Galleria mall
No microwave available. Fee for wifi and for computer use
The location and friendly staff
The restaurants attached to the hotel in the mall
Connected to galleria
Great bed and helpful staff
Rooms seem a bit outdated
The room was comfortable, the view splendid.
Very affordable accommodations, in the Galleria, friendly staff
Nothing, building is a bit dated but that is only aesthetic.
Front desk very welcoming and helpful.
There is no complimentary internet. For the rate per room that should be included.
Overall age and renovation of property rate 8.0 and the accommodations were good. Great location for shopping and dining.
The light colors of carpet and furniture showed strains very well.
Room was neat
It s very confortable to connect directly to shopping mall!
wifi must be free at roon also? why not?
Near the mall
Tawels at Bath room old Room is too small Bed is too small Honestly the price is high and not deserve more than 2 stars I asked to stay late for 2 or 3 hours but they refuse d although I will bay extra chargy
sky high charges: 46 USD for a phone call of 1 second to a European mobile, 6 dollars per 10 min for the lobby computer, 20 USD/day for internet and so on ....
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