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We're sorry, but it is currently not possible to make reservations for this hotel. Click here to see nearby hotels Westin Providence1 West Exchange Street, Providence, RI 02903 (Show map)
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Westin Providence http://www.booking.com/hotel/us/westin-providence.html
Good,
Score from 22 reviews
This Providence, Rhode Island hotel is connected to the Rhode Island Convention Center and Providence Place Mall. This hotel features an indoor pool and business center. The Westin Providence offers daily newspapers to guests. The hotel has a small gym with cardio equipment and free weights. The hotel features 25 meeting rooms. Guest rooms at the Providence Westin feature a flat-screen TV with internet and cable access. The rooms are equipped with a minibar and coffee maker, and 24-hour room service is also available. Some rooms have a view of the State Capitol building. Guests at the Westin can dine at the Flemings Prime Steakhouse, which serves seafood and American cuisine. The hotel also features the Centro Restaurant and Bar, which features Northern Italian cuisine. The Westin Providence is within a 5-minute drive to the Dunkin Donuts Center and Waterplace Park. The TF Green Airport is 10 miles from the hotel. Hotel Rooms: 564, Hotel Chain: Westin. We're sorry, but it is currently not possible to make reservations for this hotel GeneralRestaurant, Bar, 24-hour front desk, Newspapers, Non-smoking rooms, Facilities for disabled guests, Lift/elevator, Express check-in/check-out, Safety deposit box, Heating, Luggage storage, Shops in hotel, Ski storage, Allergy-free room, Non-smoking throughout, Air conditioning, Restaurant (à la carte), Restaurant (buffet) ActivitiesFitness centre, Hot tub, Indoor pool, Indoor pool (all year) ServicesRoom service, Meeting/banquet facilities, Airport shuttle, Business centre, Laundry, Dry cleaning, Souvenirs/gift shop, Car hire, ATM/cash machine on site, Concierge service, Shuttle service (surcharge)
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Total Hotel Score:7.3
Based on 22 reviews Guest reviews are written by our customers after their stay at Westin Providence. |
Score breakdown
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Score history
Has Westin Providence always scored 7.3?
See the average scores awarded by guests over the past 12 months.
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Theodore
Family with older children
massapequa park,
U.S.A.
January 23, 2013
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received a room with a king bed and booked 2 doubles they had no room to switch
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2.9 |
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Lenore
Mature couple
Edina,
U.S.A.
January 22, 2013
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First of all we looked everywhere for the WESTIN but it is now the Omni- which you didn't notify me In addition- bookings didn't push my servation through - so I had to rebook at desk The staff very nice but severly understaffed especially at car park and service. Concierge working front desk couldn't help us get dinner reservations
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8.8 |
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Mark
Solo traveller
Solihull,
United Kingdom
November 5, 2012
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The conference was well organized. From the time of my arrival I repeatedly attempted to book an extra night, but was informed the hotel was full. No reception staff ever got back to me about this request and after much persistence on my part, two days later I was advised to telephone central reservations after 4 am in the morning!!! In fact, I telephoned at 6.30 am and managed to book an extra night. However, this cost me 50% more and I was required to move rooms, from one tower to the next and all under my own steam. No offer to assist was made - but then this appears to be the 'Westin Way'. Net result, I will avoid this hotel chain for the rest of my life. Indeed, 10 days later I refused to dine at the Bourbon Steak restaurant in San Francisco, because it is located within the Westin Hotel there. A truly appalling hotel experience, reminiscent of the old Soviet Union, where customers count for nothing because of the bean counters and centralized control.
1 of 1 people found this review helpful, did you?
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5.4 |
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Aldhabib
Young couple
Gornatta,
Kuwait
October 9, 2012
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The location is great with the skywalk into the mall. The view of the city friendly staff Well the mini bar was complitlty empty , no soft drinks no chocolates or any thing ! No slippers which is strange for Westin . Other than that it was great and clean.
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8.8 |
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Roxanne
Young couple
Manville,
U.S.A.
June 12, 2012
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We had an amazing time. The staff was great, the front desk was superb answering our needs (I believe her name was Samantha), she made our stay more special than we expected. and our room was fantastic.
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10 |
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Inchul
Family with older children
seoul,
South Korea
June 7, 2012
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Needs guest parking free
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7.9 |
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Philip
Young couple
West Hartford,
U.S.A.
May 15, 2012
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The hotel is very formal and conveniently located for the formal event we had at the Rhode Island Convention Center. There were a few things that were bothersome considering the price and reputation - first, there was something wet and sticky on the carpet floor. Second, the shower was broken and only half worked. Third, the mini bar was not stocked and would not work when plugged in to use when we provided our own drinks. Finally, the elevator key card access was a pain, and left us travelling up and down at crazy speeds trying to get it to accept our card and light up our floor. These are not problems I would expect from a hotel with such high reputation and class, maybe at a motel.
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7.1 |
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David
Mature couple
Toronto, Ontario,
Canada
May 8, 2012
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It was noisey and too busy.
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6.7 |
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Lynn
Mature couple
Toronto,
Canada
April 11, 2012
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Staff were extremely courteous and helpful.
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10 |
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Rafael
Family with older children
Mexico DF,
Mexico
July 10, 2012
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Tuve problemas con el aire acondicionado y no los resolvieron, la caja de seguridad del cuarto estaba cerrada, solicite que la abrieran y no lo hicieron
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6.3 |
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Isabelle
Family with young children
Sherbrooke,
Canada
July 7, 2012
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Mal propre, et personel incompétent.
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2.5 |
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Adriaan
Group of friends
Amsterdam,
Netherlands
May 1, 2012
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to the point het gebruik van mobiel internet kan alleen in de hal.............
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6.7 |
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Anonymous
Solo traveller
U.S.A.
May 8, 2012
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If you like being in the heart of a city, you will like the hustle and bustle of this place. It is physically linked to the mall, convention center,and parking garage on different levels. Very little presence of any staff.
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7.9 |
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Anonymous
Young couple
Germany
September 5, 2012
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Frühstücksbüffet war schlecht Zimmer hat gestunken
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5 |
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Maria
Family with young children
VALLEY STREAM, NY,
U.S.A.
June 27, 2012
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There are no comments available for this review |
6.3 |
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Anonymous
Young couple
U.S.A.
June 28, 2012
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There are no comments available for this review |
6.7 |
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Anonymous
Solo traveller
Austria
June 27, 2012
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There are no comments available for this review |
7.9 |
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Anonymous
Mature couple
U.S.A.
October 2, 2012
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There are no comments available for this review |
7.9 |
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Anonymous
Mature couple
U.S.A.
May 21, 2012
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There are no comments available for this review |
7.5 |
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Michael
Family with older children
Mechanicsville,
U.S.A.
April 12, 2012
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There are no comments available for this review |
10 |
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Anonymous
Mature couple
U.S.A.
May 21, 2012
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There are no comments available for this review |
9.6 |
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Alois
Family with older children
Wien,
Austria
July 30, 2012
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There are no comments available for this review |
9.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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