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10000 Turkey Lake Road, Orlando, FL 32819, United States of America – Show map
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582 verified reviews
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Westgate Lakes Resort and Spa's staff speaks: Portuguese, Spanish, English
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BBQ Facilities, Outdoor Pool (all year)
Tennis Court, Golf Course (within 2 miles), Fishing, Ping-Pong, Canoeing, Cycling, Mini Golf, Fitness Center, Spa, Massage, Hot Tub, Bikes Available (free), Game Room, Playground, Entertainment Staff, Kids' Club
Food & Drink
Restaurant, Bar, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and charges apply.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Grocery Deliveries, Shuttle Service (free), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, Honeymoon Suite
Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Portuguese, Spanish, English
From 4:00 PM
Until 10:00 AM
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 582 reviews
Value for money
Show reviews from:
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I could not connect to wifi
i had to park way in the front after riding around for 30mins with no parking and take a freezing and rainy go cart ride way back to our room and then wait for a ride back in the morning.
The Comfort of the Rooms
The Long Walk from my 2300 Building all the way to the Reception area with NO Shuttles in the Mornings or Evenings.. Highly Frustrating ! Need more Eating places on the Resort
The hotel is huge like a village with several swimming pools and nice gardens between two lakes. We used the shuttles to go to Disney and Universal.
Shuttle times are not too convenient, no breakfast facility - at least we did not find one. Quite far away from the attraction parks but at least there is the free shuttle.
Great facilities and good night's sleep.
I hate the fact how they try to pull a fast one. After you check in, you're directed to a sales counter where they try to get you to pay an extra $20 to hear a sales pitch the next day for an hour! I just wanted to check in and go to my room and not be bothered with someone trying to convince me to get something I don't want. We told the sales person the reason for our stay (Tough Mudder competition) and it was totally dismissed as he continued his sales pitch.
lots of room in the villas
parking has to be done in fire/ tow away zone. check in takes way to long. bar closes before dark. have to leave site for restaurant. starbucks and ice cream shop was closed when we checked in.
Was clean and close to Disney
The road.noise was unbelievable, all yov here is cars n trucks all night, way to.crowded for offseason. Id expect the noise if i stayed at a motel but not a resort. When i asked front desk about relocation they said nothing available.parking was unbelievable also people parked all along no.parking areas not to.surprised when.i saw.that most of them were from Miami ft Lauderdale area
Great location Comfortable room Nice facilities
Very noisy room We could heard everything from room next to ours The person at the front desk was very limited giving orientation about how to get to our room
I loved everything
Bed was comfortable. Kitchen was nice
No spa tub in room although advertisement said there was. Loud obnoxious guests on both sides of us. After housekeeping came in there was a half of a palmetto bug on our bed. Not worth the amount of money we paid. Looks really nice in pictures. It's totally different when you get there.
everything was perfect
that it is a non-smoking property
The room was clean and fresh and was really cold like it, staffs was friendly
A lot of dust I know is do to construction and parking space
Location, staff, facilities, service, free shuttles to parks.
They give you lots of information, of how to use your timeshare!
They pressure you to buy!!!! And if you don't its like you are not welcome there again!!!! After that did not feel like using there amenities!!!!!
The room and view
The two person spa tub is the highlight of the room.
All materials used in the room, I.e.counter tops, carpet, etc... are the cheapest available. It is a time share so if you stay they will try to sell you. The staff was courteous.
The staff is excellent. Facilities are great. The amenities are awesome and location can't be beat. Will stay there every time I can. I am considering buying a unit.
The ice machine in my floor was broken that day. They fixed it the day after.
Pool was great, grounds beautiful, clean villa
Parking was difficult. Sleeper couch uncomfortable. Poor shuttle times to and from Universal.
would like to recommend westgate lakes resort and spa to other peple and for all my family
7 pools , a lot things to do. starbucks.
Pizza crust laying under couch in plane view from bed. Mold on shower head.went to three different Pools and no bars where open for wife to get a drink. internet out for 2 days.
Called on A/C condition stayed for weekend and temp did not go under 80 degrees . We are owners and should not have to resort to an outside rental source for the best price on a get away and then to have problems with little regard to our ownership
Outside looks great. Close to freeway. Most of the staff friendly in the restaurant.
Unless you get one of the newer units I would not stay here. When I booked this place I did not know it was to a timeshare/ resort. We stayed in a studio since we were going to be out most days. The first thing we encountered was a long check in procedure were they try to get you to take a tour to buy a time share, passing you from one person to the next. Room had old 1980's furniture, lumpy bed,weird entry, old bathroom fixtures and counters(shell sink) and an old smell to the room . Vent from other unit was directly into our unit so we heard and smelled everything from them. It was really weird because when you step out of the unit the grounds and exterior is really nice, staff is nice for the most part. I expected much better from the # 1 timeshare. Also you have to pay $9.95 daily for wifi and a possible cleaning charge beware
Location is excellent close to most of attractions
Housekeeping is only done based on call
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