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10000 Turkey Lake Road, Orlando, FL 32819, United States of America – Show map
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620 verified reviews
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Westgate Lakes Resort and Spa's staff speaks: Portuguese, Spanish, English
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BBQ Facilities, Outdoor Pool (all year)
Tennis Court, Golf Course (within 2 miles), Fishing, Ping-Pong, Canoeing, Cycling, Mini Golf, Fitness Center, Spa, Massage, Hot Tub, Bikes Available (free), Game Room, Playground, Entertainment Staff, Kids' Club
Food & Drink
Restaurant, Bar, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and charges apply.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Grocery Deliveries, Shuttle Service (free), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, Honeymoon Suite
Paid WiFi, Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Portuguese, Spanish, English
Walmart Supercenter (1 miles) Wholefoods (1.8 miles)
Eddie V's Prime Seafood (2 miles) Rocco's Tacos and Tequila Bar (2 miles) Season's 52 (2 miles)
Starbucks Coffee (1.8 miles)
Butler Chain of Lakes (9 miles) Lake Conway (12 miles)
Wekiva Springs (25 miles)
From 4:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 626 reviews
Value for money
Show reviews from:
On 20 private acres, this luxury Orlando resort has a 22,000-square-foot welcome center and outdoor pool. The Walt Disney World theme parks are just a 10-minute drive away.
Score from 1281 reviews Very good
This Orlando property features free scheduled shuttle service to Universal Studios, SeaWorld and Disney World. The property provides a 24-hour front desk and a full kitchen in every suite.
Score from 165 reviews Good
In a great location on International Drive, this Orlando hotel features free scheduled transportation to Walt Disney’s Epcot and Universal Studios Orlando.
Score from 1856 reviews Good
This Orlando hotel is just off Florida's Interstate 4, and 1.5 miles from the Orange County Convention Center.
Score from 1561 reviews Good
housekeeping didn't clean to much, seems they didn't vacuum in days.
close to everything. good environment. good service.
Problems at check-in. Took a very long time. Service at pool bar was very slow. Server kept serving others who walked up to the bar after we had been sitting there for over 15 minutes. Service at Smokehouse bar was no better. Everyone was very friendly, but staff has no sense of urgency. Parking at the resort is free, but there is not enough of it. Cars were double parked, parked along curbs and on the grass.
Nice location on the lake. Lots to do! The Studio Villa is spacious and comfortable. Loved the spa tub out in the open. Very romantic.
Staff at the front desk needs more training dealing with customers. In addition the parking at night was horrible and time share visitors were everywhere. Checking in takes a while and it seems even longer when your traveling.
The rooms were spacious and the beds were comfortable. The balcony was peaceful and the jacuzzi tub was very relaxing. They had everything you needed in the kitchen to prepare meals for your family and the dining area was perfect for our family of four.
Ants in the kitchen the whole week.
Coming back from busy day and having our room look amazing...made beds, put dishes in dishwasher and washed them!
Had to wait n hour for new towels...
I love this location! Big clean rooms always
I had ants in my room and was not compensated properly. I spent a lot on the room and to have ants in it was unacceptable. Then the night manager only gave be back $33.60 (resort fees)
The resort overall was great.
I disliked, the 50.00 deposit they hold in your card, and still hasn't returned it. Its been since 2 days ago.
Poor Parking, cramped room, delay in checking in and out, access card didn't work twice. Wifi didn't work
Tried to sell us a timeshare. Would not take no for an answer.
The room blinds was broken the light shine in my face in bed. The mattress was hard as a rock I toss and turned until 1:00Am then I called the help desk. Move to the next room the air didn't work. Just a disapointing.
The people was very nice.
- Very slow Wifi, cant watch YouTube, sometimes we got disconnected while browsing the web. - Need soap and salt for the spa tub.
The resort are fully equipped from the kitchen to the bathroom. Moreover , the Balcony has a nice view, we also feel very comfortable when using the big spa tub.
No shuttle to i -drive
Everything was great
Breakfast and the rest. Staff !
Bed, the hot tub inside the room
The time share pitch. Offering a free breakfast in return. Breakfast was terrible. The time share pitch was not what we expected. When we declined, it went on and on. Four different sales people tried too work us.
Room's and location were great. Room's were large and comfortable.
sun bothered in morning
I have no complaints!
It was an awesome stay! I love the service and location! The room was extremely nice, with an awesome lake view as well as a great spot by the pool!!
When first checked in some staff trying to market the resort and they waist your time.
Ecellent location. Bed very comfortable
Huge property with many activities and friendly staff located near all theme parks
The staff was leads than accomodaing. Did not relay any information about amenities offered or cater to our needs of a ground floor for a handicapped 1 year old. Didn't seem to care less.
the room was perfect for a family with two young children.
Parking was horrendous.
Very well-maintained, comfortable room.
A very large complex and it was extremely busy during our visit. Also on check in we were invited to a tour of the complex the next day - it turned out to be a Time Share sales trip!
Very pleasant staff and excellent security.
Too many people in the complex This is not a resort it is a big apartment complex The Amenities did not work like Jacuzzi in room The Wifi is terrible that is when you can connect
Location is good for Universal Studios
Nothing major. Our thermostat was set to cool at 65 degrees but the air was warm and caused the room to be 88 degrees. Luckily the weather was in the low 60s/high 50s so opening the balcony door helped alot.
The staff was very friendly, helpful and made you feel welcomed as soon as you walk in to check-in. The room was nice with a beautiful view. Each night we slept well on their comfortable beds.
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