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7700 Westgate Boulevard, Celebration, Orlando, FL 34747, United States of America – Show map
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53 verified reviews
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Westgate Town Center Resort's staff speaks: English
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BBQ Facilities, Outdoor Pool
Tennis Court, Fishing, Mini Golf, Fitness Center, Hot Tub, Bicycle Rental, Game Room, Playground
Food & Drink
WiFi is available in all areas and charges apply.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), 24-Hour Front Desk, Tour Desk, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 4:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 18 years stay free of charge when using existing beds.
One child under 2 years is charged USD 10 per night in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 53 reviews
Value for money
Show reviews from:
everything was great,we enjoyed our stay there.
overall bad experience. They just made up a property, no service at all. booked a service apartment with kitchen, but on checkin found that there was no proper kitchen. Had to pay additional 25 dollars per day for the kitchen. Front desk does not cooperate. they say we should have booked directly from the hotel. booking done via booking.com, they won't be able to help. had to call atleast 7 times to front desk just to get a shampoo.
The staff was awesome and moved us to a building that our friends were staying in, even though it was an older building.
I paid extra for a king sized bed and was given a room with a full - and not told of the downgrade until we arrived to the room late at night.
Everything except check in and check out is very slow and difficult to understand the people working in registration
Me and our family had a good time those days my two daugthers had good times on the theater on the ice cream shop .
The bed from my room blankets,sheets,pillowcases everything had hair on it from other people it seem like if they didnt change blankets on the bed and sleep sofa i had to call housekeeping to send clean blankets pillow cases and sheets and changed it by myself they didnt have housekeeping at 1 in the morning thats the only inconvinence our family had but all others things where fine staff where friendly and nice.
The room was very nice, clean, and comfortable! The pool and activities were fun and great for the kids!
When we checked in the man t the desk was rude and cut me off when I was talking more than once. The next person we talked to lied to is and tried to trick us into touring the place instead of just being straight forward about it all!
Every thing in the hotel is quality except from the staff.
I paid for deluxe one bedroom but was put in a standard one bedroom. I complained bitterly about this to the hotel but they keep lying that I was put in the right room. They finally agreed to change my room when I told them I was going to involve the police but that was too late because the change of room was agreed after my fourth night in the hotel and was also about 12 hours to my checking out time, so I declined to it and requested for my full refund. They offered one night credit but I think that is not enough, considering the fact that they never told me that the room I booked which was slightly expensive was not available and even when I noticed the difference, they never stopped lying. I was highly disappointed. Also booking.com tried to help out but I was let down by some of their untrained staffs. They ruined our holiday. It's just a shame. Also the hotel staff are very rude. They treat you like rubbish when you don't own a property in the resort.
The bath tub was amazing. Had a nice view of the pond. And the staff was great.
very well kept, very clean rooms and handy location. bathroom accessible/private for all parties
light outside door was distracting for sleeping in sofa bed, too bright, need blinds in glass panels. also more info on pool types would be helpful as property so big. wasted little time we had going to nearest pool which was so crowded we couldn't get a seat and loaced with kids.
Room was great. Property was beautiful. Will stay here again.
Check in was a bit confusing. Staff was not very well trained.
Very good location. Beautiful place.
Liked it all.
Everything. I felt like I was right at home
I really couldnt figure out the shower. But I eventually got the hang of it
The location was wonderful. Everything that you need is within 10 minutes drive. You can actually stay in the resort and have a great time without ever leaving. I would definitely return if I didn't have to go through the sales pitch again. They have us a discount on theme park tickets. That was great. The pool was nice and the resort was well maintained.
This is a timeshare opportunity. They kept us in a meeting that was scheduled for 90 minutes and actually took up 3 1/2 hours of our day. The lunch was hot dogs and nacho chips. Hardly a buffet lunch. The salesmen were very pushy and after our repeated "no" answer, the initial salesman sulked like a child while other reps came to continue persuading us to buy. Three guys ended up talking to us, really talked down to us because we were not taking this amazing offer.
Workout facilities were great. Employees were always friendly and helpful.
Resort should have suggested that I leave my annoying sister home next time so I can have a better time. Ha ha. I will be back without her. Seriously, there is nothing I can say bad about this place.
The bed was confortable
No jacuzzi, No privacy, Staff tried to force us to go on breakfast / tour , when contacting front staff they were rude!
They overbooked and downgraded to a room with lesser amenities. To me that was a bait and switch. I am lodging a complaint with the BBB.
The room was great.
Friday night bartender would not wait on us after 15min we left the 2 bartender's where not busy we where not happy. Came back sat, night had 2 different bartender's they were great.
I still show a $50 hold from Sat, that I was told would be released and it has not been.
The Apartment was really de-luxe and clean. There were more towels than needed and the bedroom also contained a Spa-Tub. The staff was friendly and we enjoyed the stay and already recommended it to friends
We booked a 'Deluxe One-Bedroom Villa' and received a 'Deluxe One-Bedroom apartment' in a multi-floor building with many apartments. Villa means something else to us. It didn't bother us as we only slept in the Resort. If we would have spent the days as well, then we would have had a Problem with this. There are Villa's but I guess they are only for the timeshare owners. There are 14 pools distributed in the giant Resort but none was really comfortable close to our building
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