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845 Bush Street, Union Square, San Francisco, CA 94108, United States of America – Show map
Excellent location – rated 9.2/10! (score from 188 reviews)
Rated by guests after their stay at White Swan Inn.
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188 verified reviews
They speak your language!
White Swan Inn's staff speaks: English
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WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
24-Hour Front Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children or adults stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 188 reviews
Value for money
Show reviews from:
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Great American Music Hall is a 6-minute walk from this downtown San Francisco hotel. Hotel Carlton offers an on-site restaurant, complimentary wine hour and modern guest rooms with free Wi-Fi.
Score from 447 reviews Very good
Very friendly staff. Rooms are comfortable though Old fashioned.
No air conditioning!!
Everything. Exceeded moy expectations. Want to come back and stay again. Can not say enough about my Entire stay and experience. WONDERFUL!8!!!!
It was all good NO NEGATIVES
The attention to the details. Little things like the "bar" that in other hotels is guarded like a treasure,at the White Swan they give you water and refreshments all you need, free cookies and coffee. We had a problem,they helped us even after our check out. Thats a hotel!
No. Can 't think of something. We loved the lovely rooms.
Old style lift, location, friendly helpful staff, jam on toast and tea, complimentary cookies in reception...complimentary drinks in fridge replaced daily
Bath not in best condition only used shower which was great
Comfort of the bed, spacious room, 5 à 7 wine and goûter.
Ambiant music melting with the staff music from the kitchen at breakfast. Noise from the bar across the street and ambulance all night long (hospital nearby)
This hotel is very very good. Value. The breakfast was the best. We did go one night to the happy hour. Fab eats and the wine was very good. I thought that was a very nice touch. Location is ideal.
The hotel was in a great location, just a 10 minute walk from Powell and Market street. The staff was very friendly. The room was very clean and the breakfast was delicious! They had great food. A good variety to suit everyone's taste buds!
I woke up when the visitor in the next door room turned on the shower at 6:30am but I was about to wake up soon anyway. I would still return to the hotel when I go back next year.
A charming small hotel with fascinating décor. Friendly and helpful staff, comfortable rooms with no noise issues. More than adequate breakfast and we loved the afternoon wine and nibbles in the lounge or garden area.
Not being familiar with San Francisco, we were initially surprised at the climb up so close to Union Square. Not really a problem.
Cosy, friendly, nibbles and wine
Dreadful state of bath, rusty, stained
I guess it's a good enough place to stay, for the city. There's no A/C, so don't even think of coming when it's warm weather.
When the drunks spill out onto the street from the bar opposite this hotel, you'll be glad you grabbed a pair of ear plugs from the front desk at check in.
If you're looking for somewhere to stay in San Francisco and want to avoid the usual chains then this is your spot. It's very central, very friendly, clean, excellent wifi and a wonderful wine, tea (coffee) and home made snacks at 5pm where you can meet the other guests (or just sit in the corner and drink). I stayed here on my first trip to San Fran back in the late 80s and have been trying to get a room for years since. I visit San Francisco monthly on business and have done for years, it's alway been booked weeks/months in advance but was thrilled to get a room last week, I wasn't disappointed. Book early!
The piped music in the dinning room & lounge, it wasn't so much the music or the volume just that it was the same tracks over and over and over... again. Come on guys, for a selection of British music we have a hell of a lot more that your selection and believe it or not we have moved on from the Beatles.
Excellent location near Union Square, buses and cable cars. Friendly helpful staff. Free soft drinks in room. Good breakfast. Free wine and interesting and generous snacks in evening.
I loved the place, cozy, well located, nice warm team, willing to help, clean rooms, lots of space, and the valet parking always worked great! I'd love to say it is 100% perfect, but....
Well, the bed matress is really uncomfortable. If you are alone, you may not feel it, but a couple will never sleep well. The matress is extremely soft (in a bad way!), so much that it moulds your body in such a way that you sleep in an awful position the whole night.... it is a shame, because everything is great, but I really couldn't sleep comfortably at all. I really felt like sleeping on the carpet as a solution!
The staff was very friendly and helpful with advice on bus routes. The breakfast area is charming and the food was nice. It was pleasant visiting with guests from around the world at cocktail hour. It also helped out our budget by having wine and appetizers provided. Our room was large and comfortable.
The room got a bit stuffy, but there was a fan which helped a lot. Late at night we could hear the young bar crowd from across the street. The bar is worth checking out if you are into beer and great appetizer menu. Go early to avoid crowd.
The White Swan was excellent! Walking distance to local transportation, and the staff was wonderful. A great hot breakfast every morning, and Wine, cheese, and snacks at 5 pm. Very clean, with nice big bedrooms. No problems at all.
Can't think of anything that I didn't like. About the only thing that comes to mind is if you stay there, ask for a room that doesn't face the street. Much quieter that way.
Everything. English country inn meets 1960s Carnaby Street in this lovely quirky hotel with fabulous bedrooms and spacious sitting rooms. Wonderful breakfasts and complimentary wine and hors d'oeurves every afternoon/evening. Lovely staff.
atmosphere like being in the 50-60s. Charming! And the staff was awesome, always trying to help and being nice. Breakfast is good. The best thing was the confortable bed, large room and the wonderful fireplace.
the evening aperitif lacked of quality, but it wasnt so important at the end.
The location is excellent, but best of all...you have the sense of staying at a favorite friend's place! Great breakfasts, comfortable, very well-outfitted rooms, and very good staff.
'Didn't like' is a bit strong. A bit more variety in the breakfast offerings would be welcome, but the always-available fresh fruit and croissant certainly suffice! Bottom line: I'd stay here anytime!
1) the room has a cosy atmosphere with a nice fireplace that makes a homely experience 2) the breakfast provided is nice & we'll enough
Location to go to most places is inconvenient as is not near to any train stations
The room, the huge bed, the quirkiness of the hotel, the location, the staff, the excellent wifi, the wine reception in the evenings
The noise from party animals in the early hours of the morning outside
Location is great, staff are very kind, room is so cozy, love it
- Location - Overall Character - Spacious room - Reliable Wi-Fi - Complimentary afternoon wine buffet - Helpful front desk
- Breakfast had good intentions, but unsuccesful implementation. They were very slow to replenish finished items and they stopped replenishing by 9.30, while the claimed closure time was 10.00 - Noise from the road
spacious character room, nice breakfast included plus the evening drinks and nibbles were a great way to meet other travellers.
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