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808 Collins Avenue, South Beach, Miami Beach, FL 33139, United States of America – Show map
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392 verified reviews
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Whitelaw Hotel's staff speaks: Spanish, English
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Food & Drink
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 32 per day.
Airport Shuttle (free), 24-Hour Front Desk
Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 392 reviews
Value for money
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The Miami Beach Resort and Spa is on Collins Avenue right on the shores of Miami Beach. Guests enjoy access to a fitness center and spa as well as an outdoor pool during their stay.
Score from 2410 reviews Good
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Score from 926 reviews Good
This Miami Beach, Florida hotel is just 1 block from the Atlantic Ocean. Crest Hotel Suites features an on-site café, outdoor pool and contemporary rooms and studios with free Wi-Fi.
Score from 1013 reviews Good
Conceived as a cool, fun, and fresh retreat by owner Jonathan Morr, this Florida hotel offers accommodations and lodging with a playful combination of modern design and old-fashioned comfort.
Score from 650 reviews Good
April 8, 2015
The bathroom was very small. The free drinks hour was a disappointment choice of only three drinks served in paper cups.
March 30, 2015
goede locatie, happy hour en leuk personeel!
March 26, 2015
The hotel was a bit expensive not to mention a simple amenity missing, a Microwave. The room was fully equipped with a mini bar snacks ect. But there was no way to warm or reheat food in the entire hotel or atleast thats what the staff said. A ploy in order to force you to eat out i suppose.
The location was nice. Shops,restaurants, and the beach where only steps away.
March 4, 2015
Wifi connection was pretty bad but you're not on Miami to be on your phone/laptop the whole time.
Service was absolutely amazing. Excellent location walking distance to anywhere you'd want to go.
March 3, 2015
Bar / reception are very noisy in evening, especially during happy hour. Free transfer to airport booked then told it was from their sister hotel! Then when we turned up at the other hotel, told it doesn't run on Wednesdays at the time we'd booked so had to get a taxi anyway!
Pleasant friendly staff.
March 2, 2015
Too much noise, gross furniture, very small rooms.
Clean and it has free shuttle to the airport.
March 2, 2015
My husband and I and my Brother were traveling to Brasil and our flight got cancelled, so we had to find a hotel to sleep ... This hotel had okay reviews so we paid $340,00 for one night. Man it was the worst night of my life. They put us on the ground floor right next to the lobby where young college kids partied until 4:00 am ... We asked if we could switch rooms but they denied our request. We did not get any sleep and we felt like zombies the next day. Worst hotel ever, they have no respect for the people staying there. I'm a flight attendant and this was the worst hotel I have ever stayed at. STAY AWAY
February 23, 2015
Party hotel so noisy at night with loud voices and sounds of heavy partying. Would have liked to join in, but had young daughter with me so had to endure disturbed sleep.
Excellent location. Right where you need to be. Steps from great shops, News Cafe and ocean.
February 20, 2015
Every day I stayed I had to ask the hotel staff to clean the room, it is not automatically cleaned. I had to ask them about catching a shuttle, and practically beg for a new towel. Overall I felt like they were not helpful or happy to have me there.
The hotel decor is vibrant and interesting, and a free happy hour is a welcome change in this very expensive city.
February 17, 2015
One on the front desk ladies were rude. She authorized my bank card for the deposit without my permission, while I was in the middle of asking my girlfriend how should we pay the deposit. I did not like the fact that she swiped my bank card and tried to argue with me and said that I gave her permission. VERY UNPROFESSIONAL AND TOO AGRESSIVE!!!!
Nicolas at the front desk was extremely nice and helpful... He went above and beyond with information about which great places to go etc... Call the cabs on time. The hotel was clean. Also, the bartender Ethan makes the best drinks. Happy hour was awesome!I would stay here again and refer friends.
February 17, 2015
Misrepresentation of information about the parking. They put you under impression that they have parking spot, while they only have a private valet which costs $35. Most ridiculous is the bar/lounge they have in the reception area. The bar is literally next to the reception desk and the rooms are 2 steps away and if you get any of the rooms on the first floor, you are screwed because you wont have be able to sleep at all. Not to mention that the Internets speed is horrible too.
February 5, 2015
There was a problem with getting hot water in the shower. The floor in the shower was beautiful but it needed a mat so as not to be slippery The room was lovelt but to shu the light you needed to walk over to the doorway to put the lights out I found the room very noisy. It faced collins ave so what did I expect.
The front desk manager knew where to go and what to do to make the stay in south beach a lot of fun. He was one of the most helpful people. His name is nicholas and he was a godsend. All in all i'd stay there again but not in that room.
February 4, 2015
Bathroom : big leak from the sink faucet (need to stop the water arrival overnight), no stand for the towels !, no soap (need to ask for it at the desk). Room : one lamp for two beds, not easy to reach electrical outlet. Noisy, room cleaned very late (not before 3pm even with the "do it now" tag)
Nice Art Deco building. Good location.
February 3, 2015
Airport shuttle is every 2 hours only and leaves you 2 1/2 squares from the hotel from where you have to carry your luggage. It is quite loud at night (no big problem for me). The biggest minus is they have no exception handling in case of a problem. In my case, my payment of the room was done before the trip, but I had a problem with my credit card on arrival day, but I was willing to do the requested deposit ($ 100) in cash, which they did not accept. They would send me away to find another hotel, although I did pay in advance and everything was OK with that payment (it was only about the deposit). So I had to solve my problem with the credit card at midnight european time outside office hours. The reason they said that they don't accept cash deposit is that they have been robbed at the reception, so security might also be an issue. The important point is, you might have rules (no cash deposit), but should act flexible in case of a problem.
central in South Miami Beach
February 3, 2015
January 28, 2015
barking dog in room down the hall; no pool
the proximity to the beach; the bar; in-room music system; not a high rise; close walk to restaurants; very nice, helpful staff
January 10, 2015
walls are paper thin.. I was woken up many times by people in other rooms .I wouldn't go back
January 9, 2015
January 8, 2015
They seem very unorganized as a staff. We get there to check in and they told us we had to wait until our room was ready (this was after the "check-in time" and then they told us they had two doubles only instead of one bed then they switched it again last minute. Every single maid speaks very very very minimal english. I know it's Miami but it's frustrating when your maid can't understand you when you ask her to give you towels. They didn't have hot water for the length of our stay. When we tried to order food around 745 one night the cook decided to have a fit and make a scene saying the kitchen closes in 15 minutes no way he's making food for us
Great location Good place for young couples or single people that like to party. Loud music until late at night.
January 4, 2015
Walls are a bit thin (unless the person in the next room was the noisiest guest ever).
The reception desk and all staff I interacted with were super friendly and professional. Free drinks at the Happy Hour was a nice addition to a very enjoyable stay.
December 3, 2014
The loud music from the patio. One time we had problem with the shower knob - there was only super boiling hot comming out - and regardless the setting the water temperature couldn't be changed. The next day everything was just fine.
Location - 2 minutes walk to Ocean Dr and the beach. The room was clean. Overnight parking 1 block away. Room's interior design a little bit too extravagant - but comfortable.
December 2, 2014
It was a nice stay and decorations
November 28, 2014
Location / Lobby Bar Shopping / Beach
November 23, 2014
No space to put toiletries in the bathroom. Small towels were taken away but not replaced. Took a long time for water in the shower to get warm, which is a waste of water.
November 21, 2014
Location, room style, price, cleanliness
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