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Most recent booking for this hotel was today at 13:43

Score from 152 reviews Good 7.4/10

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Club - Hotel Nashville Inn & Suites

hotel This hotel is conveniently placed moments from Nashville's top attractions, including the Nashville International Airport.

Most recent booking for this hotel was yesterday at 18:15

Score from 292 reviews Very good 8.4/10

Newest reviews for Four Points by Sheraton Nashville Airport

  • Jacqueline
      United States of America
    September 14, 2014

    Clean new facilities, friendly staff

    For the price, there should have been an indoor pool and free breakfast.

    8.3

  • Anonymous
      United States of America
    September 14, 2014

    Location and a little expensive for what it was

    6.3

  • Troy
      United States of America
    June 13, 2014

    The bed slept very well

    The entire place was under construction and I could not find a drink of soda. the pool was closed and that was not advertised. If I was staying more than one night I would not have stayed there.

    5.4

  • Jim
      United States of America
    June 2, 2014

    Facility was still under construction...

    5.4

  • Mike
      United States of America
    May 27, 2014

    Room was nice...bed comfortable.

    Could not maintain air to correct temp, hotel was in disarray due to remodeling, breakfast was less than sanitary (construction workers were eating food), and it did not look very inviting either. Additionally, we had continued problems with our room keys becoming inactivated and had to keep getting new ones.

    7.1

  • Christopher
      United States of America
    May 21, 2014

    Convenient to sites we wanted to see. Staff was pleasant. Room was clean. Room had a refrigerator/microwave/iron/hair dryer.

    The blinking light on the fire/smoke detector in the room is like a slow strobe light at night. The light needs to be covered.

    7.5

  • Timothy
      United States of America
    May 13, 2014

    Hotel location was convenient to the airport.

    The hotel is undergoing major renovations which were not publicized on its website or that of Booking.com. There was dust everywhere, no toiletries in the bathroom, and what limited breakfast available was served in a guest room because the entire lobby was a construction site. The hotel was not offering any type of discounts due to the construction. If I had known, I would have stayed elsewhere.

    4.6

  • Jessica
      United States of America
    May 12, 2014

    This was one of the worst hotel stays I have ever endured. This hotel was undergoing construction, which was not communicated during the booking process. The rooms were unfinished and a number of items were not plugged in. While trying to have a meeting with colleagues in the lobby dinning area, we were choking on the air that was filled with dust and debris. The halls were filled with construction equipment and trash from the workers. Trying to get to the lobby from the elevator meant waiting until the workers saw you standing there and stopped jackhammering. The floors were difficult to walk on, making it a hazard, especially in heels. Not only that, but booking.com communicated the wrong date of stay for my boss. I had the paperwork and confirmation number to prove the right dates, but had there not been enough rooms, what would we have done? Terrible. I don't think we should have had to pay to stay here and the hotel should be closed for construction while the lobby and first floor are being remodeled.

    4

  • Steve
      United States of America
    May 8, 2014

    Booking.com did not state that this hotel was going through a major remodel, Entryway was being remodeled and floor tile was being removed, all rooms were being worked on with workmen on each floor. This information should have been stated on your website, if i had arrived early enough i would have changed hotels. This hotel should not be listed on your website until the renovations have been completed.

    3.8

  • Anonymous
      United States of America
    April 27, 2014

    The hotel is under construction but from what was completed thus far it will be a very nice modern hotel. The front staff was awesome. Very friendly and made us feel welcome. We were only there for one night but needed additional wash clothes in the morning and the maid asked "aren't you checking out this morning" and no extra wash clothes were given. I would definitely come back the next time I'm in Nashville.

    7.5

  • Anthony
      United States of America
    April 23, 2014

    Bad shuttle service. The driver cussed and yelled at me, think he may have been on drugs.

    7.5

  • Anonymous
      United States of America
    April 22, 2014

    The shuttle service to downtown by Robert.

    No one bothered to tell us the hotel was undergoing renovation and was completely tore up. We had a friend from out of town that flew in and we wanted to show her a good time and stay in a nice place. Needless to say we were very disappointed. Of all the hotels in Nashville we picked this one and to say the least it was sub par. Never again!

    2.9

  • Marilyn
      United States of America
    April 18, 2014

    Location was good for our business venue, convenient to downtown.

    The hotel is under not just minor renovation but MAJOR renovation, it really needs to be closed instead of accepting guests! Dust everywhere, paint fumes, ice machines not working. Rooms partially renovated but with glaring things missing like old shower head in brand new bathroom. Old chairs in a room that has been painted and has new bedding. It was ok for a place to sleep but definitely did not live up to Wingate by Wyndham standards!

    5.8

  • Mary
      United States of America
    April 15, 2014

    The staff was very accommodating. The hotel was under renovations and it was a mess, but the staff did everything it could to make it work for us.

    While this service is not related to the hotel, but was suggested to us, the shuttle service we used was horrible. The cost was reasonable but those drivers should know the areas. I was on a return shuttle from downtown and ended up at the Wyndam in Opryland. We were left a restaurant in that area and had to call a cab to get us back to our hotel. We called this service and were hung up on three times. This is just an FYI for the hotel.

    7.1

  • Anonymous
      United States of America
    March 31, 2014

    It was under construction but stated so and also had times that construction would be in progress. Lady that checked us in was real nice!!

    8.3

  • Timothy
      United States of America
    March 29, 2014

    The location.

    We didn't see any notification that the hotel was going through major renovations when we made our reservation!

    4.6

  • Burton
      United States of America
    March 29, 2014

    Just right. Close to the airport and shuttle service was excellent!

    Wish I had know the hotel was under re-construction.

    7.5

  • Anonymous
      United States of America
    March 25, 2014

    Terrible customer service!

    2.5

  • Anonymous
      United States of America
    March 24, 2014

    Construction has been going on for a long time, Hopefully completion is in the near future. Thanks

    7.9

  • Kim
      United States of America
    March 23, 2014

    The hotel is under construction.The heat/air unit cover fell off. The shower unit faucet was opposite. The cold meant hot and hot meant cold. We did get face towels orbhand twoels unless we ask the front desk. The had us book for three days unstead of three as per my confirmation email. Staff was friendly.

    5

  • Carolyn
      United States of America
    March 15, 2014

    The maid almost ran over me with her cart as I was exiting the elevator. Guess it was time to leave for the day. Carpet needed vacuuming big time. Bathroom floor had hair on it and it wasn't mind. Going thru renovation that was fine but a dirty room is unacceptable.

    See above

    5.4

  • Len
      United States of America
    March 15, 2014

    Hotel has great quiet location. Staff was overly nice and professional. Enjoyed every moment. As i stated to management once they finish renovations they will be one of the hottest spots to stay. The Quality of care was excellent very impressed. Will be the first place Ibook from now on

    9.6

  • Tiwanna
      United States of America
    March 14, 2014

    The bed was very comfortable & breakfast was good

    I didn't like the fact of the renovation that was going on!!!!

    7.5

  • Jean
      Spain
    March 14, 2014

    The staff were friendly

    Th hotel is undergoing renovations and it's not good. Our room was big but clearly unfinished, no rails on the bath, no mirrors in the room, other than in the bathroom. The curtains and windows were splashed with plaster, the hair dryer hadn't been put on the wall. Breakfast was okay but the workers were using the guests breakfast room, which was in appropriate.

    5

  • Stephanie
      United States of America
    March 11, 2014

    Going through renovation, wanted to utilize exercise room

    7.5

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